SilverSea Cruises

The History of SilverSea Cruises: from a Luxury Dream to a World Leader in Premium Cruises

Founding and Beginnings (1994–2001)
SilverSea Cruises was established as a family business by the Lefebvre family from Italy in partnership with the Vlasov Group. In 1994, the company’s first liner, Silver Cloud, was launched, immediately impressing with its innovative concept of an ultra-luxury all-inclusive cruise, with a small number of passengers, the highest level of service and a personalized approach.
The success of the ship led to the launch of Silver Wind in 1995, and later to a new series of liners, Silver Shadow (2000) and Silver Whisper (2001), which raised the standards of premium water recreation.

World Travel and Growth (2002–2009)
In 2002, SilverSea launched its first circumnavigation, allowing guests to visit all seven continents in one voyage. This was a significant step in positioning the brand as a global player in the world of luxury cruising.
Beginning in 2007, the company actively developed expedition destinations, focusing on the Arctic, Antarctic, Galapagos Islands and South America. This segment became a powerful complement to ocean travel, offering unique itineraries for experienced travelers.
2009 — Silver Spirit, a modern ocean liner, joined the fleet, strengthening the company’s position in the premium ocean cruise segment.

Expedition Development and Strategic Changes (2010–2018)
The acquisition of the Galapagos Explorer II in 2012 (renamed Silver Galapagos) enabled SilverSea to become the first luxury company to consistently serve one of the world’s most sensitive natural regions. The company continued to develop its expedition fleet, adding the Silver Discoverer and Silver Galapagos, followed by the Silver Muse, which combined the luxury of ocean cruising with trips to rare destinations.
Until 2018, SilverSea was fully controlled by the Lefebvre family. In June 2018, Royal Caribbean Group acquired a 66.7% stake, and in July 2020, it completed the buyout, becoming the sole owner of the company. This gave SilverSea access to new investments, infrastructure and innovation, while maintaining its autonomy, philosophy and quality.

New Fleet and Technological Update (2020–present)
SilverSea has launched a series of modern ships that have become symbols of a new era for the brand:
• Silver Moon (2020) and Silver Dawn (2021) are flagships that introduced the revolutionary S.A.L.T. (Sea and Land Taste) gastronomic program.
• Silver Nova (2023) is the first liner in the fleet with a hybrid LNG engine and a unique asymmetrical design focused on sustainability.
• Silver Ray (2024) is a sister ship to Silver Nova, continuing the brand’s new environmental and design philosophy.
• Silver Endeavour (2022) is an innovative expedition ship capable of traveling to the most remote and harsh corners of the planet.

Innovation and Awards
SilverSea actively implements the philosophy of "Travel Deeper" — a deeper immersion in the culture, nature and authenticity of the regions. Thanks to the S.A.L.T. (local gastronomy) and Otium (Roman approach to relaxation) programs, guests receive a full cultural and restorative experience.
The company has repeatedly won awards as the best premium cruise line, including from Condé Nast Traveler, Travel + Leisure, Forbes and other reputable sources.

Management
The founder is Antonio Lefebvre d’Ovidio, an Italian maritime lawyer who has led and developed SilverSea since 1994.
His son, Manfredi Lefebvre d’Ovidio, became the company’s executive chairman in 2001, overseeing the integration process with Royal Caribbean.
Barbara Muckermann headed the line from 2022 to 2024 — under her leadership, the company received Silver Endeavour and Silver Nova.
Since 2024, Bert Hernandez, who worked on the launch of Silver Ray, has been president.

SilverSea Cruises is a company that has been developing, innovating and transforming for over 30 years, from the shores of Monaco to every continent, from all-inclusive to a sustainable hybrid fleet. The company successfully combines luxury, personalized service and the discovery of the most remote corners of the world, and remains one of the leaders in the premium and expedition cruise industry.

SilverSea Cruises Awards

SilverSea Cruises, a renowned global ultra-luxury cruise brand, has one of the most impressive awards histories in the industry — from awards for luxury and expeditions to recognition for service, innovation, wellness and environmental responsibility.

SilverSea Cruises Major Awards
• Gourmet Traveller Hotel and Travel Awards: "Cruise Line of the Year" 2025.
• Condé Nast Traveler: Silver Ray is included in the “Best New Cruises in the World — Hot List 2025.”
• Excellence Awards (Spain’s Cruises News Media Group):
- "Best Luxury Cruise Line" 2025.
- "Best Expedition Cruise Line" 2025.
- Early awards: “Luxury shipping company” (2014–2024), “Shipping company expedition” (2024), Special Gala 2021.
• Forbes Travel Guide: The Grill on Silver Origin received a Forbes Recommended Rating 2025.
• Irish Travel Industry Awards:
- "Expedition/Adventure Cruise Line of the Year" (2024–2025).
- "Ultra Luxury Cruise Line of the Year" (2023–2025, previously — 2019–2020).
• Travel Weekly’s Globe Travel Awards: "Best Luxury Cruise Company" (2003–2004, 2007–2022, 2020).
• Cruising Journal Awards (2024):
- Silver Nova — «Best Ocean Cruise Ship», «Best for Staff», «Best for Cleaning and Maintenance».
- Silver Ray — «Best for Embarkation and Disembarkation».
- Silver Origin — «Best for Bar Service», «Best for Guest Services».
• Luxury Travel Gold List:
- "Luxury Expedition Cruise Brand" 2024.
- "Luxury Ocean Cruise Brand" 2024.
• British Travel Awards:
- "Best Cruise Line for Boutique Holidays" 2024.
- "Best Ultra‑Small/Boutique Cruise Line" (2018, 2023).
- "Best Ultra‑Luxury Cruise Line" (2018–2019).
- "Best Specialist Cruise Line (Ocean & Expedition)" 2019.
• Scottish Passenger Agents Association (SPAA) Awards: "Luxury Cruise Company of the Year".
• Silver Travel Awards: "Best Premium or Luxury Ocean Cruise Line" 2024.
• Travel Weekly Asia Readers’ Choice Awards:
- "Best Cruise Line (Expedition)" 2024.
- "Best Cruise Line (Service Excellence)" 2018.
• Other awards (Cruise Critic, Virtuoso, Wave Awards, etc.):
- Cruise Critic Editors’ Picks 2023: Silver Nova («Best New Luxury Ship», «Best Luxury Cruise Line», «Best for Expedition», «Best Service»).
- Virginuoso Award 2024 — «Best Ocean Cruise Line».
- Sailawaze Excellence Awards 2024 — «Consumer Favourite Wellness».
- TTG Luxury Travel Awards — «Ultra‑luxury Cruise Line Of The Year» (2018–2024).
- Numerous other recognitions from Travel Weekly Asia, Northern Ireland Travel & Tourism, Aspire, Gold Travvy, Cruise Guide Awards, Food & Travel Awards, US News & World Report, etc.
• The Seatrade Cruise Award for Sustainability 2020 went to the SilverSea Fund for the Galapagos, which supports environmental projects in the Galapagos Islands.

Charity and Social Responsibility

SilverSea Fund for the Galápagos
• Founded in 2019 in partnership with the Galapagos Conservancy to support education and biodiversity conservation projects. 80% of the funds raised go to educational programs, 20% to scientific and environmental initiatives.
• Passengers can make a voluntary contribution (up to 200-1,000$), and SilverSea responds with a bonus in the form of a credit for a future cruise.
• In 2020, the foundation received the prestigious Seatrade Cruise Award for its initiative.
• SilverSea became the first cruise line to receive environmental certification in the Galapagos for waste management, including sorting waste at Silver Origin and transporting it to the mainland for recycling.
• The company works with local farmers — about 40% of vegetables and fruits are sourced directly from the Galapagos Islands, which reduces the risk of invasive species.

Scientific and Educational Programs
• Thanks to the foundation, schoolchildren from the Galapagos are trained in the Scalesia program, many of whom become consultants for the Ministry of the Environment or work at the Darwin Research Station.
• The company conducts regular excursions with employees and teachers to promote nature conservation among guests.

Crew Support
• During the pandemic, passengers initiated a fundraiser to support the crew, and SilverSea has provided an additional 70,000$.
• In addition, a daily voluntary contribution (approximately 1$/guest) has been introduced to support the Maruzza Foundation and other charitable partners.

Sustainable Tourism Initiatives
• SilverSea is a certified partner of the Galápagos Conservancy in the "Sustainable Travel Partners" program, which involves a responsible attitude to the region and minimizing environmental impact.
• The company is a member of the Royal Caribbean Group ESG program and ensures compliance with the standards of the GSTC — Global Sustainable Tourism Council, which sets internationally recognized criteria for responsible tourism activities.

SilverSea Cruises is not just about luxury cruises. It is about deep environmental and social responsibility through:
- educational programs and an environmental foundation in the Galapagos;
- environmentally friendly onboard solutions in terms of waste management and certification;
- crew support in difficult times;
- partnerships with global environmental organizations;
- global responsibility in the ESG program.

These practices demonstrate SilverSea’s commitment to being a driving force in an industry where luxury and environmental stewardship go hand in hand.

1. Pioneer in the all-inclusive segment
SilverSea was the first ultra-luxury cruise line in the world to offer a complete “all-inclusive” experience — free excursions, gratuities, premium beverages, transfers and butler services for every cabin.

2. Compact ships — maximum comfort
SilverSea ships are small (from 51 to 364 cabins), which provides an atmosphere of intimacy, easy access to ports and a personalized approach to each guest.

3. 24/7 butler in every cabin
Each guest receives a personal butler with a package of services that includes luggage unpacking, restaurant reservations, champagne delivery, laundry and individual service.

4. S.A.L.T. — a unique gastronomic concept
The Sea and Land Taste program allows guests to get to know the regions through local cuisine. It includes restaurants with regional menus, cooking demonstrations, trips to local farms, and even cooking with Italian pizzaiolo.

5. An “evolutionary” fleet with hybrid power
The latest ships Silver Nova (2023) and Silver Ray (2024) are equipped with LNG + hydrogen fuel cell + battery systems — capable of operating without emissions in ports and have an asymmetrical design.

6. Silver Endeavour — the expedition pride of the fleet
The liner Silver Endeavour is one of the most modern expedition ships in the world. Acquired by SilverSea in 2022 (formerly known as Crystal Endeavour) for 275$ million, it was quickly adapted to the extreme conditions of travel in polar regions. The ship is distinguished by its extreme maneuverability, PC6 ice class and luxurious conditions on board.
In 2022, Silver Endeavour became the first cruise ship in history to hold a grand dedication ceremony in the legendary Lemaire Channel in Antarctica — one of the most spectacular places on the planet.

7. Pioneer in ultra-luxury expeditions
SilverSea began expedition programs back in 2007 with the Silver Explorer, and was also the first to lay a regular route to the Galapagos and Antarctica — today it has 4 expedition ships and 8 ocean liners.

8. The first luxury liner with an asymmetrical design
Silver Nova became the first luxury liner with an asymmetrical deck layout: a pool with an offset location closer to the side, a three-story atrium with panoramic windows, glass elevators — all this is designed for maximum space and visibility.

9. Hotel at the edge of the world
SilverSea is building a hotel in Puerto Williams (today the southernmost port in the world) — another innovation for expedition travelers.

10. Silver Cloud is a legend of the SilverSea fleet with a rich history
Silver Cloud became the first liner of the SilverSea company, solemnly consecrated in 1994 by the Prince of Monaco himself. Since then, it has come a long way: during the Olympic Games in Rio de Janeiro in 2016, the ship served as a luxury hotel for guests.
In 2017, Silver Cloud was modernized and equipped with an ice class, which made it possible to carry out expedition cruises to the Arctic and Antarctic. It combines the comfort of a luxury class with the possibilities of real exploration of the polar regions.

11. Intellectual entertainment
SilverSea cruises are often chosen by travelers who value not only comfort, but also intellectual leisure. On board the Silver Wind and other liners, team quizzes (trivia) are regularly held, which have become a real tradition and a favorite way to communicate among guests. This is a great opportunity to have fun, meet like-minded people and show off your erudition.

12. People above all
The service level is almost 1:1 (butler/guest), over 12 offices in 68 countries, 100,000 employees — all to provide world-class service.

Premium Beverage Packages on Board SilverSea Cruises

SilverSea Cruises is an ultra-luxury cruise line that includes unlimited premium beverages as part of the price of the cruise. However, for an even more refined experience, the company offers several exclusive premium packages that allow passengers to enjoy selected wines, rare spirits and the highest quality champagne.

IMPORTANT: package contents may vary depending on the itinerary, liner and cruise length. Please check with your Four Gates Group cruise expert for the latest booking conditions.

1. Prestige Wine Selection

What’s included?
- Access to SilverSea’s premium wine list featuring a selection of Grand Cru wines, premium champagnes and wines from limited vineyards.
- Ability to order wines by the glass or bottle (within the package limit).
- Some rare or collectible wines may be available for an additional fee, with a discount for package owners.

Benefits:
- Expanded wine selection beyond the basic menu.
- Ideal for gourmets and wine connoisseurs.
- Wines are selected by the onboard sommelier according to the gastronomic preferences of guests.

2. Rare Spirits Upgrade

What is included?
- Elite collectible brands of whiskey, cognac, tequila, rum and liqueurs, not included in the standard bar menu.
- Access to tastings of rare varieties of drinks.
- Special bar events for package participants (for example, theme nights or meetings with the bartender).

Benefits:
- Rare drinks, usually served only in top establishments in the world.
- Ideal for connoisseurs of noble alcohol.
- Creates a truly bespoke impression of the cruise bar experience.

3. Champagne Prestige

What’s included?
- Unlimited access to premium champagne brands, including Veuve Clicquot, Bollinger, Laurent-Perrier, Taittinger and more.
- On-demand service to your cabin (24/7).
- Service available during dinner, cocktails, in the spa areas or on your private balcony.

Benefits:
- Romantic atmosphere and exceptional service.
- Suitable for special occasions (anniversaries, weddings, celebrations).
- Access to fine sparkling wines of the highest category.

How do I order SilverSea Cruises Premium Beverage Packages?
• When booking your cruise online.
• On board with your concierge or guest services manager.
• In your My SilverSea account.

Internet (Wi-Fi) Packages from SilverSea Cruises

SilverSea Cruises is an ultra-luxury cruise line that strives to combine the comfort of sea travel with modern technology. For those who want to stay connected during their cruise, two types of Wi-Fi packages are offered, covering basic and advanced passenger needs.

IMPORTANT: connection quality may vary depending on geographical location, weather conditions, ship route and satellite network traffic. Please check the exact cost and availability of the selected package when booking through Four Gates Group specialists.

Basic rules for using Wi-Fi on board SilverSea:
• Internet packages can be purchased during online cruise check-in via the SilverSea website and directly on board at Guest Services or via the TV in the cabin.
• Wi-Fi packages are valid for the entire cruise and are automatically activated upon boarding.
• Basic Wi-Fi (browsing, email, instant messaging) is usually included in the standard cruise fare.
• Only one device can be activated at a time.
• Advanced packages (Premium or Satellite Plus) are available for an additional fee.
• All devices must connect to the SilverSea_Guest network via the onboard portal.
• Connections can be transferred from one device to another at any time.

1. Premium Internet Upgrade

What’s included?
- Access to high-speed Wi-Fi in most areas of the ship.
- Unlimited internet use throughout the cruise.
- Ability to browse pages, conduct video conferences (Zoom, Skype), watch streaming services (YouTube, Netflix), download files.
- Access for one device at a time (with the ability to switch between devices).

Benefits:
- Suitable for active users who plan to stay online, work, make video calls or watch videos in high quality.
- Available in both cabins and public areas.

2. Satellite Plus Package

What’s included?
- Premium next-generation satellite internet access.
- Optimized connection for routes with difficult coverage: the Southern Ocean, the Arctic, transatlantic crossings.
- Stable speed even in hard-to-reach regions.
- Priority access during peak traffic.

Benefits:
- The best choice for expedition cruises, including on board Silver Endeavour, Silver Wind and Silver Cloud.
- Guaranteed level of service even during sea crossings in remote regions.

S.A.L.T. Gourmet Packages from SilverSea Cruises

S.A.L.T. (Sea And Land Taste) is SilverSea’s unique culinary program, designed to immerse guests in the culinary culture of the regions they visit. The program is delivered through three key onboard components: S.A.L.T. Experiences, S.A.L.T. Lab Classes and S.A.L.T. Kitchen Degustation, each designed to enhance their culinary experience.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

1. S.A.L.T. Experiences
S.A.L.T. Experiences are special gastronomic excursions during the cruise that allow guests to:
- Visit winemaking families whose restaurant chefs share their secrets (for example, Bibich Winery in Croatia or Benanti Winery in Sicily).
- Prepare traditional dishes under the guidance of local chefs (courses in Corfu, Southern Ireland, Bordeaux, Brittany).
- Participate in exclusive culinary tours that cannot be organized independently (for example, making pizza with pizzaiolo Franco Pepe or a visit to the three-star Mirazur).

Benefits:
- Individual contact with local experts and access to culinary traditions.
- Small groups for maximum engagement.
- Lively acquaintance with culture through food and ingredients.

2. S.A.L.T. Lab Classes
S.A.L.T. Lab is a laboratory on board a ship (e.g. Silver Moon, Silver Nova), where guests:
- Participate in daily cooking workshops in groups of up to 18 people (ceviche, tamales, local desserts, etc.).
- Cook under the guidance of experienced chefs, learning the history and origins of dishes.
- Receive step-by-step recipes and cooking tips available for repetition at home.
- In the evening, S.A.L.T. Lab transforms into Chef’s Table — an intimate restaurant experience with a guest chef’s menu (only on Silver Nova and Silver Ray).

Benefits:
- Interactive learning with immersion in local gastronomic traditions.
- Direct communication with chefs and fellow gourmets.
- Part of the evening Chef’s Table — a privilege for the chosen ones.

3. S.A.L.T. Kitchen Degustation
S.A.L.T. Kitchen — a restaurant on board (Deck4 on Silver Moon, Silver Nova, etc.), where you can enjoy:
- A menu that changes daily according to the origin of the ship, based on local ingredients and recipes.
- Dishes created taking into account the regional cultural and gastronomic context: for example, Alaskan Salmon Pie or Birch-syrup braised duck in Alaska.
- A deep dive into the taste, context and history of the dishes of the countries of the stops — a gastronomic journey without going ashore.

Benefits:
- Experience the taste of the country without leaving the ship.
- Themed dinners that combine gastronomy and a story about the region.
- Unique tasting offers not available in general restaurants.

Important to know
• S.A.L.T. program is available on the following liners: Silver Moon, Dawn, Nova, Ray, Muse.
• The most intense master classes are presented on Silver Nova (Alaska) — tasting events of the author’s level and high-quality recipes.
• Pre-registration for events in the Lab is required — the number of places is limited.
• The uniqueness of the program — gastronomic experiences that are not available for classic excursions (for example, private pizza master classes at Franco Pepe).

Wellness & SPA Packages on Board SilverSea Cruises

SilverSea Cruises offers exquisite wellness and spa programs that match the luxurious level of service on board. Guests can choose from individual services or complete wellness packages that include access to exclusive treatments, special relaxation areas, personalized rituals and care products.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

SilverSea Cruises SPA Package Application Rules:
• Availability depends on the ship. Not all packages are available on every ship. For example, Otium Rituals is only available in the high-end suites on new generation ships (Silver Nova, Silver Moon, Silver Dawn, etc.).
• Advance booking is recommended. Some services have a limited number of seats, so advance booking guarantees access.
• Services within the package are provided to a specific guest. Transfer of SPA services to other passengers is not allowed, even from the same cabin.
• SPA center visiting hours are limited (usually 08:00–20:00). Lateness may reduce the duration of the procedure without compensation.
• Cancellation or postponement of the procedure is possible no later than 24 hours before the appointed time. Otherwise, a penalty or the full cost of the service may be charged.
• A medical questionnaire may be requested before some procedures (for example, massage or thermotherapy). If you have a chronic illness or are pregnant, please inform us in advance — the SPA team will select safe options.
• Most treatments are available only to guests who are 18 years of age or older. Some relaxation services for teenagers are only possible with the written consent of their parents and in their presence.
• All SPA treatments automatically include a service charge (usually 18–20%). Additional tips can be left at the discretion of the guest.

1. Otium Suite Wellness Rituals
Exclusive ritual for guests staying in Owner’s, Grand and Silver Suite cabins.

What’s included:
- Individual SPA ritual in the cabin, inspired by the Roman philosophy of pleasure.
- Aromatherapy and relaxing bath with sea salt and herbal extracts.
- Foot or neck massage right in the suite.
- Luxurious cosmetics and candles from Otium.
- Healthy food menu and detox drinks served in the room.

Benefits:
- Absolute privacy.
- Integration of wellness rituals into the accommodation format.
- A unique approach to relaxation without leaving your suite.

2. Thermal Zone Access
Access to a special thermal area — Otium Thermal Suite.

What’s included:
- Thermal beds with sea view.
- Dry and steam saunas.
- Aroma-thermal showers.
- Hydrotherapy areas (jacuzzi, contrast baths).
- Cold recovery area (cryo-showers).

Benefits:
- A great way to relieve stress after busy days.
- Boosts immunity and circulation.
- An effective addition to massage or body care treatments.

Cost: Approx. 29–49 USD per session or included in some wellness packages.

3. Wellness Packages
Specially designed comprehensive packages for body and mind, which can be purchased separately.

Most Popular Options:
• Mind & Body Balance
- Yoga at dawn.
- Meditation sessions with an instructor.
- Breathing techniques and stretching.
- 1 session of deep massage.
- Access to Thermal Zone.

• Detox & Glow
- Detox drinks during the cruise.
- Lymphatic drainage massage.
- Deep cleansing facial.
- Body peeling and aroma bath.

• Couples’ Relax Package
- Couple massage.
- SPA treatment in a private double room.
- Romantic tea ritual after the massage.
- Souvenir from the SPA team.

Advantages:
- Suitable for those who want to focus on well-being and relaxation.
- More profitable than ordering treatments separately.
- Can be combined with other Otium or SPA by L’OCCITANE privileges (on some ships).

How to order wellness packages?
• Directly on board through the SPA reception.
• Via a mobile app or interactive screen in the cabin (on some ships).

Private Tours and VIP Transfers SilverSea Cruises

SilverSea Cruises, one of the world’s leading luxury cruise lines, offers highly personalized, premium cruise experiences designed for those seeking exclusivity, comfort, and deep cultural immersion. Guests can choose from private chauffeured transfers, individual guided tours, VIP yacht experiences, and even aerial tours.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

1. Private Chauffeur & Guide
Private Chauffeur & Guide are individual transfers and tours with a private driver and a licensed guide, organized especially for you at any port of call.

What is included:
- Private luxury car (sedan, minivan or SUV — depending on the number of guests).
- Personal chauffeur who will meet you at the gangway.
- Professional guide (language can be selected when booking).
- Flexible itinerary according to your wishes (history, gastronomy, nature, etc.).
- VIP access to the main attractions (where available).
- Timetable at your discretion: 4, 6 or 8 hours.

Benefits:
- Complete privacy and flexibility.
- Possibility to change the route along the way.
- Ideal for families, couples or those who want to avoid the crowds.

2. Bespoke ShoreX (Bespoke Shore Excursions)
Bespoke ShoreX (Bespoke Shore Excursions) are fully customized excursions designed at your request. They are created by the SilverSea Shore Concierge team according to your interests, travel style and comfort level.

What Bespoke ShoreX can include:
- Private wine tastings at closed wineries.
- Master classes with local chefs.
- Visits to locations inaccessible to mass tourists.
- Exclusive audiences (museums, private residences, historical sites).
- Individual shopping with a fashion expert or art dealer.
- Photo tours with a professional guide or artist.

Benefits:
- Complete customization.
- The SilverSea team organizes logistics, entrance tickets, escort, insurance and translation.
- Available on all itineraries by prior request.

3. Helicopter or Yacht Experiences
Helicopter or Yacht Experiences are ultra-exclusive tours using a private helicopter or yacht — for those who want to see port cities from a unique perspective or enjoy absolute freedom.

Types of excursions:
- Helicopter flights over fjords, volcanoes, deserts or cities (e.g. Reykjavik, Cape Town, Vancouver).
- Helicopter boarding at the port with transfer to remote regions or natural parks.
- Private yacht with crew — ideal for islands, beaches or snorkeling.
- Themed cruises: diving, fishing, sunset sailing, seafood gastronomy.

Benefits:
- An unforgettable "one in a million" experience.
- Absolute privacy and exclusivity.
- The opportunity to see places inaccessible from land.

Important Information
• All services require advance booking (usually at least 2–3 weeks before the cruise).
• Cost is calculated individually based on duration, itinerary and requests.
• Availability depends on port, weather conditions and availability of partners.
• To order services, contact a SilverSea manager or a cruise expert from Four Gates Group — the official representative of SilverSea Cruises in Ukraine, or book in the My SilverSea section.

SilverSea Cruises Photography Packages

SilverSea Cruises’ photography packages are a great way to capture the elegant moments of your cruise in professional photos and videos. The premium level of service, the photographers’ artistic vision, and the personalized approach make these services ideal for creating unique cruise memories.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

1. Photo Memories Package
The Photo Memories Package is a ready-made package of professional cruise photos, created by onboard photographers.

What’s included:
- Professional photoshoots during disembarkation, at ports of call, onboard and at special events.
- High-quality printed photos in photo frames or albums.
- Access to high-resolution digital copies.
- Ability to select your own photos in the onboard photo studio.

Benefits:
- No need to worry about the camera or composition yourself.
- Guaranteed photo quality — ideal for gifts or souvenirs.
- Option to purchase both the set and individual photos.

2. Private Cruise Photographer
Private Cruise Photographer is your personal photographer on board and in ports. This is a personalized service that allows you to create an exclusive photo archive of your cruise.

What is included:
- A personal photographer accompanies you for 1 or more days.
- Lifestyle photos, portraits, family photos, romantic moments, shots from excursions.
- Professional retouching and digital portfolio.
- Premium quality albums (optional).

Benefits:
- Complete freedom: shooting only for you and according to your wishes.
- Ideal for families, newlyweds, festive events or travel bloggers.
- Photos are ready during the cruise or delivered afterwards.

3. SilverSea Memories Video
SilverSea Memories Video is a professionally edited cinematic style video of your cruise.

What’s included:
- Filming of the highlights of your cruise: embarkation, ports, entertainment, sunset, spa, fine dining.
- Interview with you or your family (optional).
- Use of drones (where permitted), GoPro, stabilizers for dynamic shots.
- Video editing with music, titles and visual effects.
- Access to a digital copy (Full HD/4K).

Benefits:
- Emotional memory in the format of a professional film.
- Ideal for memories, YouTube channels, gifts or corporate purposes.
- Exclusive service, available only on certain ships and by prior request.

Important Information
• All photo services require prior booking or registration on the first days of the cruise.
• The number of photographers and the availability of video shooting depends on the itinerary and ship.
• Cost varies depending on the package, duration of the shoot and the amount of processed materials.
• Services can be booked in advance via My SilverSea or directly on board the ship.

SilverSea Cruises Gift Certificates and Surprises

Gift certificates and surprises onboard SilverSea Cruises are thoughtful touches that transform your cruise into a true celebration. SilverSea takes care of every detail to ensure your special moments — birthdays, anniversaries, romantic occasions — are celebrated in luxurious style. All services are easily booked in advance through My SilverSea or through onboard guest services.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

1. Birthday & Anniversary Kits
Gift sets for celebrating a birthday or anniversary.

What’s included:
- Cabin decoration (balloons, flower arrangements, banners).
- Personalized birthday cake (can be ordered gluten-free, lactose-free or with other restrictions).
- Greeting card from the captain or crew.
- Bottle of champagne or wine.
- Personalized service in the restaurant during dinner — with a greeting, flowers or a toast from the staff.

Benefits:
- Everything is organized "turnkey" — from the design of the cabin to the final photo.
- Ideal for an unexpected surprise for a loved one, parents or friend.

2. Romantic Moments Set
A set for a romantic evening or special event for two.

What’s included:
- A bottle of premium champagne (e.g. Veuve Clicquot).
- A plate of fresh berries and chocolate fondant or French pastries.
- Scented candles and floral decor in the cabin.
- Romantic breakfast served in the cabin (optional).
- Possibility of booking a table in the restaurant with VIP service.

Benefits:
- Ideal for celebrating a honeymoon, wedding anniversary or proposal of marriage.
- Creates a special atmosphere without any extra effort.

3. SilverSea Gift Cards
Electronic or physical gift certificates that can be used during your cruise.

What’s included:
- Gift card for any amount (starting at 100$).
- Can be used on board for:
• spa services;
• boutique shopping;
• excursions;
• beverage packages;
• special events and restaurants;
• internet packages;
• service fees or cabin upgrades.

Benefits:
- A flexible gift — suitable for any occasion.
- Available electronically (sent via email) or as a physical card in a gift box.
- Can be given as a gift to other guests on board.

How to order a gift or surprise?
• Some gifts can be ordered directly on board (if available), but some services require advance booking.
• Before the cruise begins via the Bon Voyage gift order form.
• By contacting Guest Relations on board.

Important Information
• The availability of all sets and certificates depends on the route and the ship.
• Check the availability of bookings for a specific date.
• Some services can be adapted to your wishes (for example, personalized cards or diet cakes).

SilverSea Cruises Laundry Packages

SilverSea Cruises Laundry Packages are a convenient and delicate service that allows you to travel with a stylish wardrobe without unnecessary hassle. All SilverSea ships have professional laundry and dry cleaning facilities on board, which can be used once or with special packages. All services are performed with special attention to the quality of fabrics and using gentle detergents. Washing, drying, ironing and cleaning — everything will be done to the highest standard.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

1. Laundry Express
Express laundry for those who value speed.

What’s included:
- Washing, drying and ironing of one load of laundry (up to 5 kg).
- Turnaround time: within 24 hours or same day (depending on route and schedule).

Benefits:
- Ideal for short cruises or in case of unforeseen situations.
- Possibility to order separately or as part of a package.
- Return of clothes with special packaging (on request).

2. Unlimited Laundry
Unlimited laundry throughout the cruise.

What’s included:
- Unlimited washing, drying and ironing for one guest.
- Available from the first to the last day of the cruise.
- The service is valid for one cabin only (or individually for each guest, if selected separately).

Benefits:
- The most economical option for long cruises or Grand Voyages.
- Saves time and space in luggage: no need to take a large number of things.
- Guest clothes are always clean, ironed and ready for dinner or an excursion.

3. Dry Cleaning & Press
Dry cleaning and ironing of delicate items.

What is included:
- Dry cleaning of clothes: suits, dresses, jackets, delicate fabrics.
- Ironing of any clothes (can be ordered separately, without cleaning).
- You can drop off your clothes in the morning and pick them up in the evening (or the next morning, depending on the workload).

Benefits:
- Professional processing of premium fabrics (silk, cashmere, linen).
- Necessary for evening looks, formal wear, elegant events.
- Can be combined with other laundry packages.

How to order?
• Please contact your steward or Guest Services directly on board.
• Unlimited Laundry can be ordered in advance — add to your booking through a Four Gates Group cruise expert or in your personal profile in My SilverSea.

Important Information
• Laundry usually takes 24 to 48 hours (depending on the service).
• Prices depend on the length of the cruise, region and cabin type.
• Unlimited Laundry is often included in the Door-to-Door All-Inclusive rate. Please check details when booking.
• Laundry services are not available on the first and last days of the cruise.

Club Privé SilverSea Cruises

SilverSea Cruises’ Club Privé Packages are exclusive services for guests who seek maximum privacy, individual attention and special status on board. Club Privé is not only luxury, but also a travel philosophy that transforms a cruise into a private club, where every detail is taken into account and the service is personalized.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

What is Club Privé?
Club Privé is a special package available only to a limited number of guests who want to enhance their comfort and access exclusive privileges on board. These packages are not included in the standard cruise price and are offered upon individual request through cruise consultants.

What does Club Privé Include?
Depending on the ship and cruise, Club Privé may include:

1. Private Areas on Board
- Access to exclusive lounges or terraces with limited access.
- Priority table reservations in the most popular restaurants.
- Special invitations to closed events, tastings, meetings with the captain and chefs.

2. VIP services in the Cabin/Suite
- Upgraded service category in the suites with a personal butler.
- Individual pillow menu and bed linen.
- Daily renewal of the set of premium SPA products.
- Complimentary champagne or Grand Cru wine in the cabin upon arrival.

3. Personalized Excursions
- Access to Bespoke ShoreX with personalized itineraries planned with a private guide.
- Private yachts, helicopters or luxury cars in ports of call.

4. Wellness & SPA Privileges
- Complimentary access to Otium Spa Thermal Suite throughout the cruise.
- Exclusive rituals from the Otium Suite Wellness package — only for Club Privé guests.
- Priority access to the most popular treatments and specialists.

5. Pre/Post Cruise Service
- Personal manager to organize a turnkey cruise.
- Private transfers from the airport to the ship and back.
- VIP check-in and escort to the cabin without waiting in the terminal.

Important Information
• The number of Club Privé packages is limited — advance booking is required.
• Services may vary depending on the cabin class, ship and cruise duration.
• Club Privé packages are often only available for Silver Suite suites and above.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. How do I find out about the daily program on board?
All guests can view the current schedule, restaurant menus, information about excursions and events via the interactive TV in the cabin or the SilverSea mobile app.

2. Can excursions be booked directly from the ship?
Yes. ShoreX excursions and VIP packages can be booked via the mobile app or the cabin multimedia interface.

3. Is a smartphone required to use the services?
No. Information is available via the TV in the cabin, tablets in public areas or at the staff counters.

4. How do I contact the crew or support service?
The fastest way is via the “Chat” section in the app (if available) or by calling from the phone in the cabin. You can also contact the Guest Experience service in person.

5. What languages ​​are served on board?
The main language is English. In addition, French, Italian, German, Spanish and other languages ​​may be spoken on the ships, depending on the composition of the passengers.

6. Is a printed daily program available?
Yes, a “Setting Sail Guide” or a bulletin with the daily program (events, weather, updates) is delivered to the cabin every day.

7. Can the cabin settings be changed?
In all cabins, climate control, lighting and curtains can be controlled via touch panels or via an app.

8. Is there a library or quiet areas on board?
Yes, there are several lounge areas with books, magazines and a fragrant atmosphere for relaxation.

9. How do I find out the opening hours of the spa, fitness and pools?
The schedule is available in the app, on the TV in the cabin or on the touch-screen information boards in the wellness area.

10. Where can I view the menu and wine list?
The entire menu, including the wine list, is available via the TV in the cabin or the mobile app. A printed version is also available if necessary.

11. Are you allowed to use your own devices everywhere?
Yes, except for a few areas where a screen-free atmosphere is encouraged (e.g. formal restaurants).

12. Is there Wi-Fi access in the cabins and public areas?
Yes, Wi-Fi is available in all cabins and public areas (cafes, lounges, restaurants) in packages — Basic, Premium, etc.

13. Is there laundry service?
Yes, various options are available: laundry, dry cleaning, express laundry. Some versions of the suites have free laundry.

14. Is it allowed to smoke on board?
Yes, only in strictly designated areas (mainly on open decks/smoking areas). Smoking is strictly prohibited in cabins and restaurants.

15. Is it allowed to bring your own food or drinks?
It is better to leave food at home, except for dietary/medical needs — these must be officially notified in advance.

16. Are beverages included in the cruise price?
Yes, premium beverages, including wines, champagne, cocktails, and in-cabin minibars, are included in the cruise price.

17. Are there safes and minibars in the cabins?
All cabin categories have a minibar and safe. The more refined categories include premium snacks and daily replenishment.

18. What is included in the personal butler service?
Each cabin has access to 24/7 butler services: packing/unpacking, replenishing the minibar, ordering meals, organizing in-cabin events, and laundry — all included in the “white-glove service” concept.

19. Are inclusive services available (for guests with disabilities)?
SilverSea offers adapted cabins, elevator access, and staff assistance when needed. Please contact Special Services in advance for details.

20. Can visitors be brought onboard during port calls?
Yes, with prior approval — application must be submitted no later than 14 days before departure. The number of permits is limited.

21. Is there a dress code required on the ship?
The dress code is regulated, especially during formal dinners.
• During the day (Casual/Resort wear) is recommended:
- Light clothing in cruise style.
- Shorts, T-shirts, dresses, short-sleeved shirts.
- Swimwear only on deck and by the pools (not allowed in restaurants and public areas).
• In the evening, depending on the itinerary, there may be two types of dress code on SilverSea ships:
- Elegant Casual — the most common style. For men: collared shirt, trousers, closed shoes, jacket. For women: elegant dress, suit, blouse with skirt or trousers.
- Formal / Gala Evening. For men: tuxedo or dark suit with tie. For women: cocktail or evening dress.
The exact dress code for each day is indicated in the daily program, which is delivered to your cabin daily and published in the mobile application.

22. Is there a casino on board?
Yes, all SilverSea ships have a casino with roulette, blackjack, etc. It is fully included in the entertainment program.

23. Are excursions included?
Yes, at least one complimentary excursion in each port. A larger selection of excursions is available for an additional fee through the ShoreX system.

24. How do I arrange concierge service?
All questions regarding restaurant reservations, excursions, spas, etc. can be resolved through the butler or Reservations/Special Services.

25. How do I make sure my luggage is delivered on time?
Luggage is collected at the boarding terminal at a designated time and delivered to the cabin in the first hours after boarding is completed.

26. Can I use electrical appliances?
Charging phones, laptops, hair dryers, and other small devices is allowed. Heating devices (kettles, irons, etc.) are prohibited for safety and energy consumption reasons.

27. Can spa and salon services be booked in advance?
Services, including spa, beauty salon and wellness classes, can be booked in advance of the cruise via your My SilverSea account or on board, subject to availability.

28. Is in-cabin service available?
Yes, 24/7 service is provided, including food delivery, housekeeping, room service, and regular replenishment of the mini-bar and guest toiletries.

29. Can I attend official events without a reservation?
Some events are open to all guests. Others, especially those with limited seating (master classes, tastings, Le S.A.L.T. experiments), require advance reservations via the app or at the Concierge desk.

30. What are the rules regarding pets?
Pets are not allowed, with the exception of service dogs for people with disabilities.

31. Where are the navigation screens located?
Interactive touch screens with information about the ship and events are located in public areas — lounges, corridors, restaurants.

32. Is it possible to organize a celebration on board?
You can order the organization of celebrations — birthdays, anniversaries, special dinners, etc. Contact the Guest Relations or Concierge desk for individual planning.

33. Are there special meals on board (vegetarian, gluten-free, etc.)?
Yes, SilverSea offers a wide range of dishes for guests with special dietary requirements. This should be communicated in advance or upon embarkation.

34. How is embarkation/disembarkation in ports without a cruise terminal?
In such cases, tenders are used — small vessels that transport guests from the ship to shore. The process is completely organized by the crew.

35. Are there designated dining tables and boarding times?
The main dining room on all SilverSea Cruises ships, The Restaurant, has an open layout, meaning there is no designated dining or table time. Arrive at a time that is convenient for you and dine with friends of your choice. Please discuss your dining preferences with the onboard maitre d’.

36. Can I reserve a table at the specialty restaurants before boarding?
Specialty restaurant reservations can be made both onboard and online through My SilverSea 120 days – two days prior to departure.

37. What is the electrical voltage in my stateroom? Do I need an adapter?
For your convenience, your stateroom has 110-volt (US) and 220-volt (EU) outlets, allowing you to plug in small appliances without the need for adapters or electrical converters. A hair dryer is provided in each guestroom. Irons are available in the self-service laundry room.

38. Is there a cancellation fee for spa/salon appointments?
To avoid being charged the full cost of the service, appointments must be canceled or rescheduled at least 48 hours in advance of the scheduled time.

Especially for SilverSea Cruises guests, Four Gates Group specialists have prepared a detailed section dedicated to online check-in for the cruise.
The information is based on official sources provided by SilverSea Cruises.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Is a My SilverSea account required to join a cruise?
No, but it is highly recommended. Without an account, you will not be able to set your preferences, schedule excursions, or receive personalized information before and during your cruise.

2. When can I check in online?
Online check-in for a cruise begins no earlier than 30 days prior to your departure date, provided that SilverSea has received all the necessary information from you.

3. What does online check-in include?
Through the MySilverSea system, you fill in your personal details (passport, contacts), select your embarkation time, book restaurants and excursions, and receive your boarding documents to print or save.

4. Is online check-in required?
No, it is not required. You can check in directly at the port when you present your passport — the staff will complete all procedures on site.

5. What language is the My SilverSea interface available in?
The system is available in English.

6. How to create a My SilverSea account?
You can create a My SilverSea profile on the official website silversea.com. This is a personal account where you can:
- choose excursions;
- submit special requests (meals, allergies);
- provide passport and contact details;
- order additional services (spa, transfers, dinners).

7. Can I provide data for the entire family or group?
Yes, in the My SilverSea system, the main passenger of the booking can add/change information for other members of the group. It is necessary to have their passport and contact details.

8. Can I make changes to the filled-in data?
Yes, in My SilverSea you can edit many fields (contacts, medical information, special dietary requests, etc.) before the start of the cruise or notify the team of changes on site.

9. What should I do if I have not created an account or do not have access to the Internet?
In this case, registration and entry of all data will be done at the terminal before boarding. Staff on site will help you fill out the necessary forms.

10. Do I need to upload a photo?
This is not mandatory for SilverSea Cruises, but it is recommended, especially if you want to speed up boarding. The photo can also be taken on site at the terminal.

11. Can I change the information after submitting the final documents?
Changes to individual data are still possible. For example, special requests or additions to services. To do this, contact the support service or your cruise specialist.

12. How do I find out my boarding slot?
During online check-in, you will have the option to select a boarding time at the port, which will help you avoid queues.

13. Where and when will the boarding documents be?
After completing online check-in, you will be able to download or print your boarding documents from your MySilverSea account.

14. Are there any advantages to pre-check-in via My SilverSea?
By checking in online you will receive:
- faster boarding;
- personalized onboard meeting;
- guaranteed access to popular services (excursions, spa, etc.);
- reminders and information messages.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What credit cards are accepted for onboard payments?
SilverSea accepts Visa, MasterCard, American Express and Discover. You will need to register a credit card valid for the duration of your cruise when you check in at the cruise terminal or online.

2. What currency are onboard purchases made in?
All onboard card transactions are processed in US dollars, regardless of the currency of the original payment. However, transactions are processed through a UK office, so there may be conversion fees.

3. Do you need to leave a tip and is it included in the price?
Yes, tips are included in the price of your cruise and are not an additional charge. However, if the staff has provided an exceptionally high level of service, you may wish to leave an additional tip.

4. Can you use cash on board?
SilverSea Cruises operates a cashless payment system. All purchases are made using your onboard card, which is linked to a credit or debit card at check-in. You may only need cash when visiting ports — for personal purchases, paying for local guides or during private shore excursions.

Important: Four Gates Group cruise experts recommend topping up your onboard card with cash. If you have linked your bank card to your onboard card, the bank may freeze an amount equal to the expenses on board. The frozen funds will be returned to you, but this may take from several days to a month.

5. Are there ATMs on board?
No, there are no ATMs on board. Please ensure you have sufficient cash before boarding.

6. Can I pay my deposit in cash instead of registering my card?
Yes, you can pay a cash deposit upon boarding instead of registering your card. If your expenses exceed the deposit, you will be required to pay the balance.

7. How do I view my expenses onboard?
Your account balance is available on the My SilverSea mobile app or via the interactive menu on the in-cabin TV. If you require a printed statement, please contact Guest Relations.

8. Can I add a different payment method during my cruise?
Yes. You can change the credit card on file by contacting Guest Relations or via the mobile app.

9. What are the fees for paying by card?
Due to payment processing in the UK, your bank may charge a currency conversion fee. SilverSea does not reimburse these fees — please check with your bank in advance.

10. Can I prepay for excursions and additional services?
Yes, you can pay for excursions, spas, photos, gifts, etc. through the online account before boarding.

11. Are there any spending limits for children?
SilverSea does not have special profiles for children, but you can control your spending through your personal card settings or request a spending record through Guest Relations.

12. What is Venetian Society Days Credit?
Although the program does not use points, it does award days-at-sea, which can lead to discounts, credits for future trips, or even free cruises after 350 or 500 days of travel.

13. Can I exchange currency on board?
It is a good idea to exchange some of your funds at a bank before you travel. Most international airports also exchange money, although they often charge higher exchange fees.

14. Can I get a cash advance on board? Is there a fee?
A cash advance of up to 1,000$ per suite per voyage is permitted on board. There is a 2% fee for cash advances on board.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Is there medical staff on board?
Each SilverSea Cruises ship is equipped with a medical center with a doctor and nurse on duty 24 hours a day while at sea. Additional emergency care is also available from local medical facilities while on board. Guests may be charged for medical services and medications used to treat them. The medical center is not intended or designed to provide ongoing treatment for existing medical conditions or for long-term intensive care, and SilverSea is not responsible for the diagnosis, treatment, or services provided by the ship’s medical staff.

2. Are there any medical services and medications that are charged?
Yes, there is an additional charge for medical services and medications used. The medical center is not intended for long-term treatment or critical conditions.

3. Are there any medical conditions that need to be reported to SilverSea?
All guests must notify SilverSea in writing at the time of booking:
- Any physical or mental condition that may require medical or professional treatment or attention during the voyage.
- Any condition that may render the guest unfit to travel or that may require special care or assistance.
- Any condition that may pose a risk or danger to the guest or anyone else on board the vessel.
- Any condition that may require oxygen for medical reasons.
- Any intention or need to use a wheelchair on board the vessel.

4. Can I bring oxygen devices with me?
Yes, an oxygen concentrator is permitted. For portable oxygen tanks, prior written approval from the company is required.

5. What should I do if a guest shows symptoms of an infection?
If you develop symptoms (fever, cough, vomiting, diarrhea, etc.), you must remain in your cabin and immediately notify the medical center by phone.

6. Is health screening carried out for passengers?
Yes, temperature checks, tests for infectious diseases (e.g. COVID-19, influenza) and contact tracing (wristbands or other devices) may be carried out.

7. Can a guest be isolated or forcibly quarantined?
Yes. If symptoms are detected or there is a risk of spreading the infection, the guest may be isolated in a cabin or a specially equipped room. All instructions in this regard must be strictly followed.

8. Can a guest with infectious symptoms be denied boarding?
The cruise line reserves the right to deny boarding to a guest or their group if they suspect an infectious disease or close contact with a sick passenger.

9. Are medical expenses covered by standard insurance?
Medical expenses on board are not included in standard coverage. It is recommended to purchase separate travel insurance with options for medical evacuation and treatment off the ship.

10. How much medication should I take with me?
It is recommended that you have enough of your personal medication for the duration of your trip plus a few extra days in case of delays. Carry them in your carry-on luggage in the original container with your doctor’s prescription.

11. Are vaccinations required?
Most itineraries do not require vaccinations, but it is advisable to be up to date on basic vaccinations (diphtheria, etc.) before departure. Some itineraries may require proof of vaccination.

12. Can guests with limited mobility travel with SilverSea Cruises?
Guests with disabilities are welcome to travel, but must notify the company in advance. Please note that not all shore excursions are suitable for guests with limited mobility. SilverSea strongly recommends that guests in wheelchairs travel with someone who can assist them both ashore and at sea, as SilverSea may not be able to offer special assistance. Please note that wheelchair access and/or disembarkation may not be available at some ports of call. SilverSea reserves the right to deny boarding to any guest who has not notified SilverSea of ​​this requirement at the time of booking.

13. Are there any restrictions for pregnant women?
Yes, women who are 24 weeks pregnant or more are not permitted to board the ship. This is due to the lack of specialized gynecological services on board.

14. How long can you stay in the medical center?
The medical center is intended for temporary care. In the event of a serious condition, a passenger may be transferred to a land-based hospital — for example, by helicopter, if necessary and with insurance coverage.

15. Are wheelchairs available for general passenger use on board?
Guests in wheelchairs must bring their own folding wheelchair.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What is Venetian Society?
Venetian Society is a loyalty program from SilverSea Cruises, automatically available after your first cruise. It is a closed community of regular guests who receive exclusive privileges, discounts and the opportunity to participate in special events on board and on land.

2. How do I become a member of Venetian Society?
Membership is activated automatically after the completion of your first cruise with SilverSea Cruises — no registration or fees are required.

3. How do bonuses accumulate?
For each night on board, you receive 1 Venetian Society Day. These days never expire and accumulate throughout the entire period of membership.

4. What are the basic reward levels?
Rewards depend on the total number of nights accumulated:
• 100 days: free laundry + 5% discount on future cruises.
• 250 days: the same benefits + 10% discount.
• 350 days: free 7-day cruise in the Veranda Suite.
• 500 days: free 14-day cruise in the Veranda Suite.
• Every +150 days after 500: another free 7-day cruise.

Free laundry is valid for all future voyages after reaching the first 100 days, but does not include dry cleaning or ironing only.

5. What are the other benefits of participating in the program?
• 5% discount on special cruises with Venetian Society sailings, compatible with other discounts (except Essential Fare).
• Invitation to private cocktail parties with the captain on each cruise.
• Venetian Society Reunion Voyages — themed cruises only for program members, with unique events.
• Ship visitation privilege — the ability to organize excursions to other ships (up to 2 guests) upon request 21 days before the voyage.
• Referral program (“Sail With Us”): for each new guest you and they receive up to 500$ off; for Grand Voyages — up to 1500$.

6. Are there different statuses or levels of Venetian Society?
No. The program has a single level, but the benefits improve with the increase in the number of accumulated Venetian Society Days — without the traditional statuses of “Silver”, “Gold”, etc.

7. How to take advantage of the discount for Venetian Society members?
The discount is applied when booking through an agent or website for cruises with a special icon. How much percent — depends on your VS Days (from 5% to 10%).

8. What is a Reunion Voyage?
These are special cruises only for program members, with exclusive events, meetings and a 5% discount.

9. Are Venetian Society Days valid for a limited time?
No, the accumulated days do not burn and are valid continuously throughout the membership.

10. Can friends get a discount with the member?
Yes. The Sail With Us program offers a discount for 4 friends (maximum 2 cabins) and the member when booking on the same dates as the member, until the end of the promotion.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What items are available in the onboard boutiques?
SilverSea Cruises offers a wide portfolio of duty-free boutiques, featuring global brands in jewelry, fashion, cosmetics, as well as branded SilverSea souvenirs and toiletries.

2. Are the shops open at all ports of call?
The boutiques are closed during port calls or in accordance with local restrictions, but reopen as soon as the ship returns to sea.

3. Are all items duty-free priced?
Yes, items in the boutiques are sold at duty-free prices, meaning they are a reduced price compared to small retailers on shore.

4. Can I use my onboard credit in the boutiques?
Yes, onboard credit (OBC) can be spent in the boutiques, but cannot be used in the casino.

5. Can I pre-order minibar items?
Yes, through a special service (for example, your butler), you can choose the minibar filling in advance — this is convenient for those who know their preferences and want to be guaranteed to have their favorite drinks from the first day of the cruise.

6. Can I buy whiskey or champagne to take with me?
Yes, you can purchase premium spirits, including wine or champagne, from the Connoisseur’s Corner and pick them up at the end of your trip — the purchase will be made via onboard credit or card.

7. What payment methods are accepted in the boutiques?
There is an onboard card system linked to your credit or debit card. This is the card that you can use to pay for all purchases, including items in the shops.

8. Is delivery available to your cabin?
Yes, purchases can be delivered directly to your cabin via a personal butler service.

9. Can I return or exchange my items?
The SilverSea boutiques have a return and exchange policy. Please ask the staff for details — exchanges are usually possible within 24 hours of purchase.

10. Is formalwear available for hire or rental?
Rental is not available, but boutiques often have a limited selection of vintage or formal items available for purchase.

11. Are there restrictions on the number of items?
Due to duty-free restrictions, there may be excise duties or quotas, especially on alcoholic beverages. It is recommended to check at the time of purchase.

12. Can I pay for my purchases after the cruise?
Usually, purchases are paid for during the cruise. If necessary, the onboard manager may suggest another method — check with guest services.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What entertainment programs are offered on board?
SilverSea ships offer:
• Evening shows in the Show Lounge — a stage with a multi-level audience area, where dance performances, classical concerts, cultural performances and film screenings are held.
• Lectures and port talks — professional speakers introduce the history, culture and features of upcoming ports of call.
• Daily games — quizzes, board and team intellectual games in the lounge areas.

2. What is offered during the day during days at sea?
Guests can enjoy a wide range of activities:
• swimming pool, sauna, hydrotherapy;
• fitness rooms, spa, outdoor sports;
• lectures, board games, entertainment events;
• Caribbean or theme parties, karaoke, film screenings.

3. Where are the lectures and educational programs held?
Lectures and educational programs are mostly held in the Show Lounge, where port talks, thematic lectures and special events are organized.

4. Are there activities for children and families?
SilverSea is a premium liner with an emphasis on adult guests. However, interactive activities are available — games, quizzes, evening events, as well as family-friendly film screenings.

5. Are there themed parties?
Yes. In the evening, the ship comes alive: dance shows, karaoke and themed events are held — for example, music evenings or "sunny" cocktails.

6. Is there a S.A.L.T. program?
Yes. This is a series of events dedicated to local culture and gastronomy: tastings, master classes, presentations — as part of a special S.A.L.T. program.

7. Is it possible to participate in entertainment programs for free?
Yes. Almost all events (lectures, games, shows, music, S.A.L.T.) are included in the cruise price at no additional cost.

8. Where can I find out the entertainment program for the day?
• In the daily bulletin or the electronic version of the "Setting Sail Guide" in the cabin.
• On navigation screens in public areas (atrium, lounges).
• Through the My SilverSea mobile app or the portal on your stateroom TV.

9. Is there entertainment for solo travelers?
Yes, SilverSea organizes interactive events, karaoke, games and social gatherings where it is easy to find companions and interesting acquaintances.

10. Is there a place for a quiet rest?
There are cozy corners, a library, and the Arts Café — ideal for a break with a book and coffee.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Is there internet on board SilverSea ships?
All SilverSea Cruises ships are equipped with satellite internet. Guests can use Wi-Fi in cabins, public areas, restaurants and lounges.

2. Is internet included in the cruise price?
Unlimited Wi-Fi is included as standard on all SilverSea cruises. However, the speed level available depends on the cabin category or package. For example, premium suites have access to a faster connection.

3. What is the difference between standard and premium Wi-Fi?
• Standard Wi-Fi allows you to browse the web, use email, and use instant messaging (e.g. WhatsApp).
• Premium Wi-Fi provides higher speeds, allowing you to:
- watch streaming video (YouTube, Netflix, Zoom calls),
- transfer files,
- use video calling.

4. Are internet packages available onboard?
Yes, if standard Wi-Fi is not included in the selected tariff or the guest wishes to upgrade to a premium connection, a Premium Internet or Satellite Plus Package can be purchased onboard or in advance when booking a cabin.

5. Does the internet work at sea?
Yes, but connection speeds may be reduced in certain geographical areas, especially in regions with poor satellite coverage (for example, deep Antarctica or remote archipelagos).

6. How many devices can be connected to the Wi-Fi at the same time?
Each guest can connect one device at a time. To connect another device, you must log out of the previous network.

7. How do I connect to the onboard Wi-Fi?
- Turn on Wi-Fi on your device.
- Select the SilverSea guest network.
- Open your browser and the login page will automatically load.
- Log in using the details you will receive upon boarding.
- If you have any difficulties, please contact Guest Relations.

8. Can I use the Internet without my own device?
Yes, there are public computers with Internet access in the library or business center on some SilverSea ships.

9. Is the onboard Wi-Fi safe?
The Wi-Fi connection on SilverSea ships is encrypted to protect personal information. However, the company recommends avoiding entering financial information on public networks without a VPN.

10. Do I need to activate the internet or book a package in advance?
No, the internet is activated automatically upon boarding. If you wish to upgrade your access level or change your package, you can do so on board.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What safety measures are in place on board SilverSea ships?
All SilverSea ships comply with the International Maritime Safety Standards (SOLAS) and the crew is regularly trained in emergency procedures. All guests receive a mandatory evacuation briefing before sailing.

2. What is a mandatory lifeguard briefing and when is it held?
A mandatory lifeguard briefing is a safety training session that includes a demonstration of the lifejacket, an explanation of what to do in the event of an emergency, and an introduction to evacuation routes.
The briefing is held before the ship leaves port. Participation is mandatory for all passengers.

3. Where is a lifejacket located and how do I use it?
Each cabin has one or more lifejackets. Instructions for their use are posted on the inside doors of the cabin. Additional lifejackets are located at the lifeguard stations.

4. How do you know where to go in case of an emergency?
Each ticket contains the number of your rescue station (Muster Station). In addition, the information is duplicated on the cabin door, and the path to it is marked on the floor/walls with appropriate arrows.

5. Is there security on board?
The ship has a security service that constantly monitors access to the ship, patrols public areas and ensures law and order 24/7.

6. Is there a video surveillance system?
Yes. Video cameras are installed in all public areas, corridors, at the entrance and exit of the ship to ensure the safety of guests and crew.

7. What are the safety measures during boarding/disembarkation?
All passengers are checked using boarding cards that record the time of entry and exit. Hand luggage is checked by a scanner, similar to airports. Unregistered persons are prohibited from entering the ship.

8. What to do in case of a fire, storm or other emergency?
• Stay in the cabin or go to the Muster Station.
• Listen to the captain’s announcements over the loudspeakers.
• Follow the instructions of the crew.
• There are fire extinguishing systems, airtight doors, lifeboats and full emergency lighting on board.

9. Is emergency medical care provided?
Yes. Each ship has a medical center with licensed doctors and emergency equipment. In the event of a serious incident, helicopter evacuation or an emergency call to the nearest port is possible.

10. How do I report an emergency on board?
Call 911 (emergency service) from your cabin or contact any crew member. All staff are trained in rapid response.

11. Are defibrillators or first aid kits available to the public?
Yes. AEDs (automatic external defibrillators) are installed in key public areas and medical kits are available to the crew.

12. Can I report suspicious activity anonymously?
You can contact security or the captain confidentially to report any incidents or behavior that seems threatening.

13. What security measures are in place at the ports?
SilverSea Cruises only works with trusted partners to organize excursions. When disembarking in unfamiliar areas, guides will provide advice on safe behavior. Passengers are required to return to the ship by the specified time.

14. Are there restrictions on smoking or the use of electrical devices?
Smoking is prohibited in cabins, on balconies, in restaurants, theaters and most interior areas. Electrical devices that heat (kettles, irons, etc.) are prohibited for use for fire safety reasons.

15. Are there evacuation drills for the crew?
The crew receives weekly training in evacuation, fire safety, medical assistance, and actions in case of contact with suspicious objects or increased risk.

16. Are there any restrictions on the use of drones or radio equipment?
The use of drones, quadcopters, radio transmitters and laser devices is prohibited on board for reasons of safety, privacy and compliance with international maritime law.

17. What should I do if I lose something on board?
Contact Guest Relations. All found items are stored in the central Lost & Found, and in most cases they are returned to the owners during the trip. Return after the cruise is also possible (delivery is paid).

18. How is sanitary safety and hygiene ensured on board?
SilverSea adheres to the high hygiene standards set by the CDC and WHO. On board, the following are provided:
• Daily disinfection of public areas.
• Antiseptic dispensers in key locations.
• Medical screening for passengers and crew.
• Continuous monitoring of food and water systems.

19. What happens in the event of a storm or adverse weather conditions?
The captain of the liner, in coordination with meteorologists, changes the route in advance or adapts the schedule to avoid bad weather. All ship systems are designed to operate safely even in moderate storm conditions, and guests are notified in advance of any changes.

20. Is assistance provided for guests with limited mobility in the event of an emergency?
The crew has separate evacuation protocols for guests with limited mobility. Your cabin will be marked as requiring assistance, and designated crew members will escort you to the rescue point.

21. Can you bring your own medication on board?
Guests are welcome to bring personal medications, including insulin, painkillers, or medical devices. It is recommended that you carry a medical prescription. Medications that require refrigeration can be stored in the cabin refrigerators or in the medical center.

22. How is guest personal information kept secure?
SilverSea uses encrypted data transmission channels, secure payment and reservation services, and limits access to personal information. All information is stored in accordance with the requirements of GDPR and other international privacy standards.

23. Is there a risk of piracy in some regions?
SilverSea avoids high-risk areas, but for voyages to some regions (such as the Red Sea or Indian Ocean) the ship may be accompanied by security. The crew is trained in emergency response.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What documents are required to board the ship?
You will need a valid passport (valid for at least 6 months after the end of your cruise). Visas are required for some itineraries — be sure to check this in advance. It is also recommended to have your insurance documents, booking number and vaccination confirmation (if applicable).

2. When does boarding begin?
Boarding usually begins 4–5 hours before departure. The exact boarding opening time is stated in your cruise document. It is recommended to be at the cruise terminal no later than 2 hours before the ship’s scheduled departure time.

3. Do I need to check in online before my cruise?
Yes, all guests must check in online in advance. This process involves uploading documents, providing contact information, and medical information if required. Online check-in opens approximately 60 days before my cruise.

4. When and how should I check in my essential luggage before boarding the ship?
Upon arrival at the terminal, your luggage will be tagged, security checked, and delivered directly to your cabin. It is recommended that you have a carry-on bag with essential items (medication, documents, electronics).

5. Do I need to go through customs before boarding?
Yes, all passengers go through passport control and security checks at the cruise terminal before boarding.

6. When can I go to my cabin?
Usually, cabins become available immediately after boarding, but the staff will inform you when this happens. You can enjoy lunch or explore the ship until then.

7. What is included in the cruise price?
Depending on the selected tariff (Door-to-Door or Port-to-Port), the following are usually included:
• Accommodation in a cabin or suite
• Butler service
• Meals in all restaurants
• All premium drinks
• Gratuities
• High-speed Wi-Fi
• Ground transfers (in the Door-to-Door package)
• Excursions (on most cruises)

8. Does SilverSea provide assistance with flights and transfers?
Yes, with the Door-to-Door All-Inclusive program, you can book your international flight, port transfers, and pre-/post-cruise accommodations all in one package.

9. Can I book additional services in advance?
Yes, with MySilverSea, you can pre-select excursions, spa treatments, restaurant reservations, and special dietary requirements.

10. What are the pre-cruise medical requirements?
Passengers must provide up-to-date medical information if they have any medical conditions that require additional attention. It is recommended to have insurance that covers medical expenses abroad.

11. Are there any age restrictions for passengers?
The minimum age for travel is 6 months. On expedition cruises, it is 12 months. Minors must be accompanied by an adult.

12. Can I change or cancel my cruise after booking?
Yes, but the change policy depends on the fare selected. Cancellation policies may include penalties. Please check your contract for the change policy or contact your cruise specialist.

13. Do I need to notify you of any medical or dietary requirements in advance?
Yes, this must be done at the time of booking or at least 90 days prior to departure so that the crew can prepare everything.

14. How does the Silver Shore Baggage Valet program work?
Partnering with Luggage Forward, the SilverSea Luggage Valet program can pick up your luggage from your home, office or other locations, as well as deliver it to your chosen destinations around the world and back home from the ship.

15. When is your luggage delivered to your cabin?
Luggage is usually delivered within 2-4 hours of boarding. If this is delayed, please contact Guest Services for further information.

16. Can I request a packing or unpacking service?
Yes, all SilverSea cabins have a personal butler who will be happy to help you unpack or pack your belongings.

17. What should I do if I am late for the terminal?
If you are late for boarding, please contact SilverSea Cruises or your cruise representative immediately. If the ship has already departed, you will be required to make your own way to the next port at your own expense.

Especially for SilverSea Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the SilverSea Cruises cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Are children allowed on a cruise?
Yes, but there are age restrictions:
- Children 6 months and older are allowed on classic ships.
- Children 1 year and older are allowed on expedition cruises, and children under 6 years old are not allowed on zodiacs.

2. Are child permits required?
Minors under 18 years of age must be in the same or adjoining stateroom with a parent or other responsible adult over 21 years of age for the entire voyage and on all shore excursions and land-based programs. If the adult accompanying the minor is not the minor’s parent, a Parental Consent and Guardianship Form must be signed by the parent or legal guardian and received by SilverSea Cruises prior to departure.

3. Is there childcare or entertainment on board?
No, SilverSea does not provide babysitting or kids’ clubs. Young children must be supervised by an adult family member or chaperone.

4. Can I take my child on excursions?
Children under 6 years old are not allowed on zodiac excursions on expedition cruises.

5. Are there restrictions on the number of children on board?
SilverSea reserves the right to limit the number of children under 3 years old on board.

6. Are cribs, robes, etc. provided?
Yes, cribs, robes, slippers, and other necessities can be provided upon request.

7. Is there a medical facility on board for children?
All ships have a medical center that can provide assistance to children. It is recommended to have medical insurance that covers children’s needs.

8. Do I need a passport or child document?
Yes, children need a valid passport and visas, if required by the itinerary — they are checked during online check-in and boarding.

9. What to do if a child is sick on board?
Contact the medical center. The cost of treatment is charged separately, so medical insurance is mandatory.

10. Are there special rules for children on board in emergency situations?
Children must be accompanied by their parents or guardians during lifesaving instructions and evacuation. Children’s life jackets are provided for them, which are issued separately.

SilverSeaCruises is the epitome of true ultra-luxury at sea: privacy, maximum comfort in every square meter and personalized service. With the atmosphere of a private yacht and exclusive features, each guest feels cared for at every step. The experts at Four Gates Group will help you choose the perfect cabin type and itinerary.

- Veranda Suites
A popular choice for those who value comfort, space and a pleasant view of the sea.

Features:
• Size ≈31–36 sq. m., private balcony with furniture.
• Comfortable atmosphere, cozy design.
• Several options: Classic, Deluxe, Superior, Premium — for different budgets and wishes.

Amenities:
• Queen-size or king-size bed.
• Bathroom with shower.
• Desk, wardrobe, mini-bar.
• Safe, SmartTV, hairdryer, USB ports.
• RoomService 24/7, daily cleaning.
• Premium toiletries, bathrobe and slippers.

- Panorama/Vista Suites
Ideal for those who appreciate space and light without a traditional balcony.

Features:
• Large panoramic window block instead of a balcony.
• Living area ≈31–36 sq. m.
• Vista — with separation into a living room and bedroom.
• Panorama — more windows, more light.

Amenities:
• Queen-size or king-size bed.
• Bathroom with shower.
• Desk, wardrobe, mini-bar.
• Safe, SmartTV, hairdryer, USB ports.
• RoomService 24/7, daily cleaning.
• Premium toiletries, bathrobe and slippers.
• Extra space and plenty of natural light.

- Silver Suites
A perfect balance between luxury and comfort — a little more space and amenities.

Features:
• Space ≈54 sq. m. with balcony.
• Spacious area with living room and bedroom in one room.
• Exquisite interior with upholstered furniture.

Amenities:
• King-size or queen-size bed with signature bedding.
• Spacious balcony with furniture (table, sun loungers).
• Marble bathroom with shower and bathtub, double sink.
• Walk-in closet with safe, bathrobes, slippers.
• Smart TV with movie library, Bang & Olufsen sound system (on some ships).
• Daily replenished minibar, premium coffee machines.
• 24/7 personal butler service.
• Laundry, ironing and shoe shine included.
• Premium Wi-Fi (depending on rate).

- Medallion Suites
For those who crave more space and luxury in detail.

Features:
• 62–67 sq m. space with a large balcony.
• Separate bedroom, living room and two bathrooms.
• Walk-in closet with mirror and organized storage.

Amenities:
• Living area with sofa bed and work desk.
• Two TVs with interactive features.
• Premium alcohol, tropical cosmetics and Bvlgari toiletries.
• Butler service with a full service package: serving, reservations, daily snacks.
• RoomService 24/7, full breakfast, lunch and dinner menus.

- Royal Suites
High class comfort — classic luxury at its best.

Features:
• Area ≈105 sq. m. with open plan and spacious balcony.
• Two separate bedrooms or guest area.

Amenities:
• Spacious dining room, living room with upholstered furniture.
• Fully equipped bathroom + additional guest toilet.
• Balcony with dining table, sun loungers and panoramic views.
• Unlimited bar filling at the guests’ choice.
• Welcome set with sparkling wine and fruit.
• Butler service with exclusive options (dinner in the cabin, SPA sets, shopping).
• Premium Wi-Fi, press and iPad in the room.

- Grand Suites
The most spacious variation is for freedom and family memories.

Features:
• Space ≈137 sq. m. plus balcony.
• Separate bedroom and living room; possibly several bathrooms.
• Ideal for families with children or groups.

Amenities:
• Large panoramic windows and private terrace with lounge area.
• Bathroom with bathtub, shower, double sink, underfloor heating.
• Work space, dining area, designer decor.
• Dressing room with mirror, cotton bathrobes, slippers.
• Butler service: private events, special in-room menus, wine selection.
• Personal concierge and booking services on board.

- Otium Suites (Silver Nova, Silver Ray)
Absolute luxury — a personal palace on the waves.

Features:
• 123 sq. m. space with a large 40 sq. m. balcony with jacuzzi.
• 270° panoramic view, access to an exclusive lounge.

Amenities:
• Separate bedroom, living room, spacious dressing room and large bathroom with a hot tub.
• Butler-by-Request with access to a private buffet and delivery of dishes from any restaurant.
• Otium spa packages, creative library, branded textiles.
• Premium Wi-Fi, individual planning of evenings, transfers and tours.

Important: some amenities may vary depending on the class of the ship or design updates. For the most up-to-date information, we recommend contacting the cruise experts at Four Gates Group.

SilverSea Cruises is the benchmark for ultra-luxury cruises. To ensure that each guest receives the level of service they expect, the company offers several types of cruise fares. Each of them provides a different level of included services — from basic all-inclusive to the most comprehensive package with transfers, flights, excursions and hotel accommodation. This allows passengers to independently choose the format of the trip according to their needs, preferences and budget.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

Door‑to‑Door All‑Inclusive Fare
The complete door-to-door itinerary is the pinnacle of impeccable service in the world of cruises.

What’s included:
• Private door-to-door transfer: Chauffeur service picks you up directly from your home (or hotel) and takes you to the airport and back — within a range of up to 80km (longer distances — at a special rate).
• Airfare: return flight in economy or premium economy (sometimes business) is included. Optional class upgrade possible at a favorable price.
• Hotel accommodation: one or more days of hotel stay before or after the cruise (if necessary, by prior arrangement).
• Suite service: luxurious suite with butler (individual service, 24-hour food and beverage delivery, cleaning, serving, assistance with luggage).
• All inclusive on board:
- Unlimited meals in all restaurants, bars and lounge areas.
- Premium drinks (alcoholic and non-alcoholic).
- Gratuities are already included.
- Unlimited Wi-Fi.
- Entertainment programs, spa areas, fitness.
• Shore Excursions: one excursion per day in each port is included. Expedition programs add equipment, special transfers, lighthouses, etc.
• Fare Guarantee Policy: if the price changes within the tariff before the cruise begins, you may receive a refund or onboard credit.

Tariff advantages:
• Carefree logistics — everything organized "turnkey": from home to port and back.
• Isolation and comfort — premium air tickets, exclusive transfers, hotel, luxury service.
• Everything is included on board — no additional costs, surcharges or hidden fees.
• Excursions are included in each port, allowing you to fully immerse yourself in the culture and atmosphere.
• Booking flexibility — refund in case of price reduction before departure – Fare Guarantee.
• Exclusive promotions — up to 6,000$ discount on some routes (e.g. Australia, Antarctica, Mediterranean).
• Reduced deposit of 15% instead of the standard 25% during the "Wave Season" promotions.

Port‑to‑Port All‑Inclusive Fare
The optimal choice for those who want to manage their own logistics, but appreciate luxurious service and included excursions.

What’s included:
• Comfortable suite with butler — luxury with personal service, breakfast in the cabin, beverage delivery, and 24-hour service.
• All-inclusive onboard:
- Fine dining in restaurants and lounges.
- Premium alcoholic and non-alcoholic beverages.
- Gratuities, Wi-Fi, entertainment, spa and gym access.
- Excursions — one tour in each port is included in the price.
- Price stability — the fare includes the Fare Guarantee program: if the price drops before the cruise begins, you will receive compensation or onboard credit.

What is not included:
• Airfare — tickets before and after the cruise must be booked independently.
• Transfers between the airport and the port — not included, can be booked separately.
• Hotel accommodation before or after the cruise.

Booking conditions:
• Deposit: 15% of the cruise cost (non-refundable under specific conditions).
• Sometimes special offers & wave-season promotions are available with full prepayment and a discount of up to 20%.

Tariff advantages:
• Flexibility in logistics — you choose your own flight and transfer.
• A profitable option — ~25% cheaper than Door-to-Door.
• Coverage of all expenses on board — meals, drinks, Wi-Fi, tips.
• Excursions in each port — included without duplication.
• Price guarantee program — savings even after booking.
• Wave season promotions — the opportunity to get an additional discount when paying in full.

Essential Fare
The "Cruise-only" rate for spontaneous trips is an affordable option with all-inclusive onboard services, without flights, transfers or excursions. Ideal for those who prefer flexibility and organize their own logistics.

What’s included:
• Suite accommodation + butler service — luxurious cabins with personal service 24/7.
• All-inclusive on board:
- Meals in all restaurants and lounge areas.
- Premium drinks (wine, champagne, spirits and soft drinks).
- Gratuities.
- Unlimited Wi-Fi.
- Entertainment programs, spa, fitness.
• Onboard Savings discount — up to 5% when booking a subsequent cruise directly on board.
• Credit benefits for the Venetian Society — you can accumulate friendly miles even for this fare.
• Combined fare "Extend Your Voyage" — the opportunity to combine several flights with savings.

What is not included:
• Airfare and transfers to/from port — self-arranged.
• Excursions on ocean cruises — not included, can be booked additionally in the MySilversea system or on board (on expedition cruises, excursions are included).
• Cancellation — the fare does not provide for refunds.
• Fare Guarantee (price guarantee) does not apply to Essential Fare.
• Restrictions on cabin categories — not available for "upper" suites (Medallion, Junior, Signature, etc.).
• Not combinable with promotional groups, gifts, increased Venetian Society discounts.

Tariff advantages:
• The most advantageous fare — the minimum price for luxury service.
• Maximum freedom — book flights and transfers on your own schedule.
• Onboard savings — save on your next cruise.
• Access to all basic Silversea privileges: meals, drinks, Wi-Fi, gratuities, butler.