Regent Seven Seas Cruises

Regent Seven Seas Cruises is a brand with an impeccable reputation in the world of luxury cruising. Since its founding in 1992, the company has demonstrated strong growth, stable development and a commitment to excellence in all aspects of sea travel.
• 1992 – The company is founded as Radisson Seven Seas Cruises. The new brand is positioned as an elite provider of luxury cruises, with a limited number of passengers and an expanded range of onboard services.
• 1999 – The Seven Seas Navigator, a mid-size ship designed for personalized service and extended itineraries around the world, joins the fleet.
• 2001 – The Seven Seas Mariner debuts, the first cruise ship in history to feature all-suite balconies. This was a breakthrough in the industry and set the standard that Regent continues to follow to this day.
• 2003 – Launch of the Seven Seas Voyager liner, similar in concept to Mariner, but with a higher level of space and an updated cabin layout. The liner was built at the T. Mariotti shipyard (Genoa, Italy).
• 2006 – The brand undergoes a complete transformation and receives a new name – Regent Seven Seas Cruises. The company increases its emphasis on service, exclusivity and an all-inclusive concept.
• 2008 – Apollo Management acquires Regent from Carlson Companies. New investments made it possible to modernize the fleet and strengthen its international presence.
• 2014 – Regent Seven Seas Cruises becomes part of the cruise holding Norwegian Cruise Line Holdings. This strategic merger strengthened the brand’s position in the luxury cruise segment and ensured sustainable development.
• 2016 – Seven Seas Explorer, built at the Fincantieri shipyard (Italy), was launched. The liner is positioned as “the most luxurious ship ever built.” Princess Charlene of Monaco is Explorer’s godmother.
• 2020 – Seven Seas Splendor debuts. The new ship embodies the brand’s “Luxury Perfected” philosophy, with even more spacious cabins, an art collection worth over million, and an exclusive suite layout.
• 2023 – Seven Seas Grandeur is launched, one of the most technologically advanced ships in the world. The ship’s interior combines works of art, including an original Fabergé egg, individual design solutions, and an improved layout of public areas.
• 2026 – The new flagship, Seven Seas Prestige, is expected to enter service. This will be the largest ship in the company’s history (76,500 GRT), with completely new cabin categories, including the Skyview Regent Suite, the most spacious and exclusive cabin in the cruise industry.

The Regent Seven Seas Cruises brand has been repeatedly recognized by world experts as the best in the luxury segment. It is noted for its exquisite service, culinary excellence, exclusive itineraries and interior solutions. Below are the main awards of recent years.
• 2025
– Award for outstanding quality of the wine list – Wine Spectator’s Award of Excellence (Compass Rose restaurant)
• 2024
– Best Luxury Cruise Line – Gold Travvy Award – Best Luxury Cruise Line
– Best Specialty Restaurant onboard – Porthole Magazine – Best Specialty Dining
– Gold awards for innovation and design – Travel Weekly Magellan Awards in the categories “Cabin Design”, “Restaurant Interiors”, “Best Itineraries”, “Agency Support”
• 2023
– Included in the Top 5 midsize cruise lines – Travel + Leisure World’s Best Awards
– Leader in luxury and couples travel categories – U.S. Cruise Line News & World Report – Best Cruise Lines for Luxury & Couples
– Condé Nast Traveler – Gold List
• 2022-2016
– Best Suites – Cruise Critic Editors’ Picks – Best Cabins
– Best Luxury Service – Cruise Critic UK Editors’ Picks – Best Luxury Cruise Line
– Multiple winners for Best Itinerary, Best Spa, Best Service – Virtuoso®, TravelAge West Wave Awards, Porthole Readers’ Choice Awards

Regent Seven Seas Cruises is not just an elite sea vacation. It is a unique product, in which every detail is thought out, and each element is part of a large philosophy of exclusivity. Below are some interesting facts about the company, emphasizing its special status.
• Seven Seas Mariner became the first cruise ship in the world, on which all cabins are exclusively suites with balconies.
• On board Seven Seas Grandeur there are more than 1,600 works of art, including the only Faberge egg in the world, created especially for a cruise liner.
• In 2009, the crew of Seven Seas Mariner successfully carried out a rescue operation, providing assistance to a yachtsman in distress in the open ocean.
• Princess Charlene of Monaco became the godmother of Seven Seas Explorer, confirming the high status of the brand in the international arena.
• Culinary Arts Kitchen on board Regent liners is a full-fledged gastronomic school, where master classes are held by world-class chefs.
• The 2027 around-the-world cruise includes 140 nights, 40 countries, 73 UNESCO World Heritage sites and more than 480 included excursions. The Regent Suite costs 9,999 per passenger.
• In 2026, the new Seven Seas Prestige will introduce the Skyview Regent Suite, the largest and most expensive cabin in cruise history.

When are deposits and full payment due?
The timing of deposits and final payment depends on the length of the cruise and how long before departure.
Cruises of 14 nights or less:
• More than 120 days prior to cruise: 15% deposit (25% for Regent Suite) within 5 days of booking.
• 91-120 days: full payment within 3 days.
• 31-90 days: full payment within 24 hours.
• 30 days or less: payment on day of booking.
• Full payment is due no later than 120 days prior to cruise.
Cruises of 15 nights or more:
• More than 150 days: 15% deposit (25% for Regent Suite) within 5 days.
• 121-150 days in advance: full payment within 5 days.
• 91-120 days in advance: full payment within 3 days.
• 31-90 days in advance: full payment within 24 hours.
• 30 days or less: payment on the day of booking.
• Full payment is due no later than 150 days before the cruise.
Cruises of 61 nights or more (beginning April 1, 2025):
• More than 270 days in advance: 10% deposit within 5 days, then 30% 270 days before departure.
• 181-270 days in advance: 30% deposit.
• 121-180 days in advance: full payment within 3 days.
• 91-120 days in advance: full payment within 24 hours.
• 90 days or less: payment on the day of booking.
• Full payment 180 days before the cruise.

What is the cancellation policy?
Cancellations must be in writing and received by the company no later than the penalty start date. Penalties vary by cabin category and cruise length.
Cruises up to 14 nights (before January 1, 2025):
• From deposit date to 121 days:
– Category SG-H – 0 per person.
– Category RS – 25% of the cruise cost.
• 120-91 days: SG-H – 15%, RS – 50%.
• 90-61 days: SG-H – 50%, RS – 75%.
• 60-31 days: SG-H – 75%, RS – 100%.
• 30 days or less: 100% of the cost.
Cruises of 15 nights or more (before January 1, 2025):
• From the date of deposit to 151 days: SG-H – 0, RS – 25%.
• 150-121 days: SG-H – 15%, RS – 50%.
• 120-91 days: SG-H – 50%, RS – 75%.
• 90-76 days: SG-H – 75%, RS – 100%.
• 75 days or less: 100%.
Cruises 61+ nights (after April 1, 2025):
• Up to 211 days: SG-H – 10%, A-H – 0.
• 210-151 days in advance: 25%.
• 151-121 days in advance: 50%.
• 120-91 days in advance: 75%.
• 90 days or less: 100%.
World Cruises:
• Up to 181 days: SG-H – 10%.
• 180-151 days in advance: 25%.
• 150-121 days in advance: 50%.
• 120-91 days in advance: 75%.
• 90 days or less: 100%.

Are children allowed?
Infants are allowed from 6 months (from 12 months – if the cruise includes more than 3 consecutive days at sea).
Children under – are not allowed on board, even upon request.
Under 18 – must be accompanied by an adult.
Children under 16 cannot use the spa or fitness area.
There is no children’s entertainment or supervision on cruises.
Special rates for children are available on some sailings.

Are there bonuses for groups?
Yes. When booking several cabins or a full group, group rates and special conditions are provided. For details, contact Four Gates Group managers.

Are hotel and land programs available?
Yes, you can add:
• Accommodation before or after the cruise.
• Land excursion packages.
• Programs in 5★ hotels (with breakfast, transfers and porter services).
Important:
• Early check-in and late check-out are not included in the price.
• Private transfers can be purchased in advance.
• Coach transfers cannot be booked for self-guided cruises.

Are there cabins for guests with reduced mobility?
Yes, all ships have special cabins.

What are the restrictions for pregnant women?
Passenger who are 24 weeks pregnant or more on the cruise start date or at any time during the cruise will not be allowed on board.

What is prohibited to take on board?
For safety reasons, it is prohibited to bring on board:
• Any type of weapon (including replicas, starting pistols, crossbows, knives with blades longer than 10 cm, brass knuckles, batons, etc.).
• Explosive and flammable substances (firecrackers, fireworks, fuel, gas cylinders).
• Drugs and any prohibited substances (including medical marijuana).
• Devices with heating elements (heaters, coffee makers, boilers, electric stoves, etc.).
• Drones, radio-controlled toys, gyro scooters, segways.
• Household chemicals and toxic substances (phosphorus, acids, tear gas canisters, etc.).
• Devices for restraining (handcuffs, belts, etc.).
• Batteries larger than “D” size (except for medical wheelchairs).
Permitted:
• Hair dryers, straighteners, electric razors and curling irons – subject to safety precautions. In the event of a safety threat, they may be confiscated for the rest of the cruise.
• Service animals are allowed only upon prior request and with all permits.

Can I ship luggage in advance?
Yes. Through our partnership with Luggage Forward®, you can ship luggage from your home directly to the ship and back. This eliminates the need to check, carry or pick up bags at the airport.
Terms and Conditions:
• Available to most ports (150+ destinations).
• Real-time tracking.

How do I make a restaurant reservation?
Reservations for restaurants are available:
• 75 days prior to cruise departure (or 90 days for Concierge guests and above).
• Via your personal account on the Regent website (My Account → Booked Cruises → Dining Reservations).
• You can pre-book one visit to each specialty restaurant (Prime 7, Chartreuse, Pacific Rim, etc.).
• Additional reservations – on board (subject to availability).
• Compass Rose and Sette Mari do not require reservations.

How to book shore excursions?
Via your personal account on the website (My Account → Booked Cruises → Customize Shore Excursions).
Paid excursions (Regent Choice) are paid immediately by card. Pre-booking closes 7 days before the cruise.
Reservation start dates:
• 400 days in advance – World Cruise guests.
• 365 days in advance – Concierge+ categories and Silver Seven Seas Society members.
• 300 days in advance – other cabins (until January 1, 2026).
• After January 1, 2026: 240 / 210 / 180 days respectively.
If the excursion is in Waitlist status, confirmation will be received as places open.

How to book spa treatments?
Spa and wellness services can be booked 60 days before the cruise.
Please note: children under 16 are not allowed in the spa and fitness areas without an escort.

When and how will I receive my cruise documents?
Documents are sent by email ~45 days before departure. Welcome letter and baggage tags – by regular mail.
Air tickets (if included in the fare) – as an e-ticket.

Are there any baggage restrictions?
There are no baggage restrictions on the liner, however:
• Recommended: 2 suitcases up to 32 kg each.
• The total dimensions of one suitcase must not exceed 158 cm (the sum of 3 sides).
Please take into account airline restrictions.

How to celebrate a special occasion on board?
Specify the date of the event (birthday, anniversary, honeymoon, etc.) when registering in My Account → Guest Registration. Regent will be happy to provide a complimentary birthday cake, card and decor (optional). More extensive packages can be ordered in advance through the specialists of the Four Gates Group.

How to notify dietary restrictions?
Send an email to specialrequests@rssc.com:
• 120 days before the cruise (if departing from the USA).
• 150 days before – for all other flights.
General requests (no salt, no cholesterol, etc.) can be voiced to the waiter once on board.

What is the dress code on board?
Daytime (before 18:00):
Permitted: shorts, jeans, sneakers, sportswear.
Swimsuits – only in the pool area and at the Pool Grill.
Evening (after 6:00 PM) – “Elegant Casual” style:
For women: dresses, suits, blouses, stylish jeans.
For men: trousers, collared shirts, jackets (optional).
Not allowed: shorts, T-shirts, beach shoes.
Evening before disembarkation – the dress code is simplified: you can wear more comfortable clothes (for collecting luggage).

What visas and passports are required?
A passport is required for all guests, on all routes. It must be valid for at least 6 months after the end of the cruise.
A copy of the passport or passport card is not accepted.
Important:
• Visas provided by Regent are only valid for excursions provided by the company.
• If you are planning individual trips – visa processing is your responsibility.

Do I need a visa to Canada?
US citizens do not need a visa.
Everyone else must apply for a visa in advance. If you have a criminal record, Canada may refuse entry. Even minor violations (such as driving) can be grounds for refusal.

Is it possible to pre-purchase a transfer after the cruise?
Yes. Return transfer (from the port after the cruise to the airport or hotel) can be:
• Pre-purchased when booking your cruise through a consultant.
• Pre-purchased on board during the cruise, the amount will be included in your bill on the ship.
Four Gates Group specialists will help you calculate the necessary transfer option in advance, depending on the route.

When should I arrive at the port of embarkation?
We strongly recommend arriving at the port 1 day before the cruise, regardless of the departure region. This is especially important for sailings:
• To Alaska – due to the Jones Act, guests cannot join the cruise after departure if embarkation takes place in Vancouver.
• If you miss your embarkation in remote ports such as Seward, Alaska, you will not be able to join later.
So, an early arrival is the key to a successful start to the cruise.

Boarding and disembarking times
Boarding depends on the type of cabin and the level in the Seven Seas Society program.

For departures from the USA – mandatory boarding no later than 2 hours before the ship’s departure, in accordance with the requirements of U.S. Customs and Border Protection.
In all other countries – boarding closes 1 hour 30 minutes before departure.
Disembarkation:
Guests must vacate their cabin shortly after arriving at the port. It is not recommended to book return flights earlier than 4 hours after the end of the cruise.

Will I have to go through customs?
Yes. Upon returning to the port of arrival, especially in the USA, all luggage is subject to inspection by the customs service. Also, if the cruise begins or ends in a foreign port – local services may conduct an inspection on site.
For US citizens:
• Duty-free import of up to $ 800 per person is allowed.
• It is permitted to carry 1 liter of alcohol and 1 block of cigarettes per adult (21+).

Can I book flights through Regent Seven Seas Cruises?
At this time, flights are not bookable directly through Regent.
What to do:
• Flights can be booked through your Four Gates Group consultant.
• We will select convenient options based on the cruise schedule, fare category, and included transfers.
If you choose the Ultimate All-Inclusive Fare, it includes:
• Roundtrip flights.
• Upgrade option to Business or First Class.
• Credit for a private Blacklane transfer (up to $ 500 per cabin).
If you book your own flight:
• Remember to take embarkation and disembarkation times into account.
• Departure from the port of arrival must be no earlier than 4 hours after the end of the cruise.

Are there cabins specially equipped for guests with disabilities?
Yes. All Regent ships have cabins adapted for guests with reduced mobility. Such cabins can be booked in advance by checking with a Four Gates Group consultant.

Can I rent a wheelchair or other equipment?
Yes. Regent cooperates with an official partner Scootaround, from which you can rent:
• wheelchairs,
• scooters,
• sleeping and shower equipment.
On board, wheelchairs are provided for emergency use only (e.g. medical evacuation).

Can I use the laundry on board?
Yes. Valet Laundry Service – free washing, ironing and folding of clothes – is available to all guests without restrictions.

Is there a beauty salon on board?
Yes. The beauty salon on board offers:
• haircuts and styling,
• manicures and pedicures,
• cosmetic procedures.
You can sign up 60 days in advance of departure.

Are there any children’s programs?
Yes, on some cruises there is a Club Mariner Youth Program for children aged 5 to 17.
The program is divided into 3 age groups:
• 5-8 years old,
• 9-12 years old,
• 13-17 years old.
Important: participation is not available on all cruises – check with Four Gates Group specialists.

Can I send a letter or postcard from on board?
Yes. You can send letters, postcards and packages from on board for an additional fee. The cost of postage will be debited from your on-board account.

Is there a currency exchange on board?
Yes. Currency can be exchanged at the Reception desk, depending on availability.
The commission is 5%, and the amount is debited from the ship’s account.
You can also exchange at the terminal of the port of call.

How are payments made on board?
There is a completely cashless system on board. All your expenses (purchases, excursions, services) are automatically debited from the card registered upon boarding.
Accepted cards: Visa, MasterCard, American Express.
Foreign traveler’s checks are not accepted.

Can I get cash?
Yes, you can withdraw money from your ship account:
• Commission – 3%.
• Maximum amount – 3,000 $ per day per person.

What shops are on board?
There are boutiques on board where you can buy:
• designer clothes and accessories,
• jewelry,
• cosmetics,
• goods with the Regent logo.
Important: boutiques are closed during port stays (in accordance with local laws).

Are there religious services?
Depending on the composition of the guests and the cruise route, non-denominational prayer services may be held on board.

Can I order kosher food?
Yes, but you must send a request in advance to email: specialrequests@rssc.com.
Deadlines:
• 150 days before the cruise – if the cruise departs from outside the United States.
• 120 days – if the cruise departs from the United States.
All meals are provided by Borenstein Caterers, are OU certified and are served only in the Compass Rose restaurant.
You can also request non-strictly kosher dishes (such as turkey or fish) – these are prepared by the onboard chef, but not fully kosher.

Is there Wi-Fi on board?
Yes. Unlimited Wi-Fi is included in the fare and is available on all ships:
• 2 logins – for Deluxe Window, Veranda, Deluxe Veranda and Serenity Suites.
• 4 logins – for Concierge Suites and above.
Streaming Upgrade (for watching videos, making calls and streaming) can be purchased:
• $ 14.99 per day – for cruises up to 29 nights.
• $ 9.99 per day – for cruises 30 nights or longer.

Is it possible to order a gift on board?
Yes. You can order gifts in advance:
• Flowers, champagne, fruits.
• Cakes, souvenirs, branded accessories.
The full catalog is available upon request from a consultant of Four Gates Group. The order is accepted before the start of the cruise.

Is there a casino on board?
Yes. The casino is available for guests aged 18 and over.
Payments are made in US dollars.

Is there a safe in the cabin?
Yes. Each cabin is equipped with an electronic safe measuring 10 x 35 x 17 cm.
Guests are personally responsible for the safety of money, equipment and documents.

What is the dress code on board?
Before 18:00 – casual clothing is allowed:
Shorts, T-shirts, jeans, sports shoes.
After 18:00 – Elegant Casual style:
Women: evening blouses, dresses, trousers.
Men: collared shirts, trousers, jacket (optional).
Not allowed:
• Shorts, T-shirts, beachwear and sportswear.
The day before disembarkation – a simplified dress code is allowed.

Where is smoking allowed?
Smoking is allowed only in specially designated areas:
• Cigars and pipes – in the Connoisseur Club.
• Regular cigarettes and electronic cigarettes – in certain areas near the Pool Bar.
Smoking in cabins and on balconies is strictly prohibited.
Violation – grounds for disembarkation without compensation.

Is alcohol consumption allowed on board?
Yes. Alcohol consumption is permitted from the age of 21.
Guests aged 18 to 20 may drink wine and beer only if a parent signs a release prior to the cruise (except on US cruises).
Bringing in alcohol will be confiscated without refund.

Can I combine cruises and get a discount?
Yes. Some routes can be combined into a combination cruise, in which case an additional discount is provided. The size of the discount depends on the chosen combination of flights. For details, please contact the specialists of the Four Gates Group.

What does “Guaranteed Reservation” (GTY) mean?
Guaranteed Reservation means that you are guaranteed accommodation in a cabin of a certain minimum category, but the exact location will be chosen by the company at its sole discretion – up until the moment of boarding.
If a specific cabin or its location is important to you, it is recommended not to choose GTY.
When booking several cruise segments, it is possible to change the cabin between them.

How many guests are accommodated in two-bedroom suites and how is the price calculated?
Two-bedroom suites (Skyview Regent Suite, Regent Suite, Signature Suite) can accommodate up to 6 guests. However, only the first 2 guests pay the rate, the remaining 4 are free.
This does not apply to the Signature Suite on the Seven Seas Navigator®, which is double occupancy only.

Can I use my ship credit before my cruise?
Yes. It can be used in advance to book:
• Regent Choice excursions,
• Executive Collection / Private Car excursions,
• Culinary Arts Kitchen classes (onboard Explorer, Splendor, Grandeur and Prestige).
It cannot be used for:
• Land-based programs,
• Pre- or post-cruise hotels,
• Transfers,
• Pre-spa treatments.

Is my ship credit per cabin or per guest?
Per guest.

If I have used up some of my credit before my cruise, will I be notified onboard?
Yes. When you board, you will receive a card in your cabin showing the amount of credit used and the amount remaining.

If an amenity reservation is cancelled, is the credit refunded?
Yes, the credit will be available for use again.

What if I want to buy both eligible and non-eligible services?
The credit will be applied to eligible services only. The remaining amount will be charged to your card.

Does Regent offer travel insurance?
No, Regent does not offer travel insurance directly. Guests are strongly encouraged to obtain travel insurance from a reputable provider before their cruise, especially for international travel.

Are there discounts for regular customers?
Yes. Seven Seas Society members (anyone who has previously cruised with Regent) receive discounts on certain itineraries. For more information, please contact your Four Gates Group consultant.

Can I “buy” extra nights to upgrade my tier?
No. Accumulated nights cannot be purchased or transferred from another account.

What do complimentary transfers include for Titanium status?
Guests with Titanium status and above receive 2 private Blacklane transfers for each cruise segment:
• Valid from 10 days before to 10 days after the cruise.
• Directions: home – port, airport – port, hotel – airport, etc.
• Vehicles:
– Business Sedan or EV (up to 2 pieces of luggage).
– Business Van/SUV (up to 5 pieces of luggage).
• Maximum distance – 160 km per transfer (additional charge – if more).
• Titanium guests on the Ultimate All-Inclusive Fare receive an additional $ 500 transfer credit.
• You can replace group transfers with Blacklane when booking a land-based program.

Is dry cleaning included in the complimentary laundry for the status?
No. The complimentary services are pressing and washing. Dry cleaning is paid separately at the rate.

How do I find out my level and privileges?
You can log in to your account on the Regent website.

How do I join the program?
After your first cruise, you automatically become a member and start earning bonuses.

If I did not use the privileges on board, do they continue to be used?
No. The program does not provide compensation for unused bonuses.

If I move to a new level during a cruise, from what day do the privileges begin?
From the first day of the current cruise during which the next level is reached.

How are nights in the program calculated?
All full nights paid at full rate since 1993 are counted.

What are the exclusive events for Gold, Platinum and Titanium levels?
Examples:
• Chef dinners,
• Speaker and artist meet-and-greets,
• Backstage tours.