Princess Cruises

The History of Princess Cruises: Innovation, Romance, and Media Success on the Waves

The Beginning: From One Ship to a Star of the Cruise Industry (1965)
In 1965, entrepreneur Stanley B. McDonald organized the first cruise under the Princess Cruises brand by chartering the ship Princess Patricia for voyages from Los Angeles to Mexico. The ship, previously used as a hotel during an exhibition in Seattle, became the starting point of a new era in the American cruise industry. The voyages were popular among the middle class and quickly gained success. As early as the following year, a second ship appeared — Princess Italia, which operated cruises through the Panama Canal — a novelty at the time.

The Idea and Implementation
Stanley McDonald aimed to make cruises not an exclusive privilege of the wealthy but a comfortable and romantic form of travel for ordinary Americans. He believed that comfort, entertainment, and quality dining were the key components of a successful cruise. Thanks to this concept, the company quickly began to grow, expanding its fleet and the geography of its routes.

Rising Popularity: Television Fame and a Fleet of Luxury
A true breakthrough occurred in 1977, when the ship Pacific Princess became the star of the iconic television series "The Love Boat." The show aired until 1987, making the Princess brand synonymous with romance and sea adventures. Thanks to television exposure, cruises became popular with a broad audience, and Princess Cruises significantly expanded its fleet.

Partnership and Strategic Changes (1974–2003)
In 1974, the company was acquired by British P&O (Peninsular & Oriental Steam Navigation Company), which enabled route expansion and entry into the international market. In the 2000s, after P&O’s restructuring, the cruise division was separated and later became part of Carnival Corporation & plc — the largest cruise company in the world.

Innovation at Sea: MedallionClass and Digital Transformation
In 2017, Princess Cruises became the first cruise line to introduce MedallionClass — an innovative smart-technology-based system of personalized service. Passengers received wearable medallions that allowed contactless cabin access, service ordering, event reservations, and personalized support. By 2022, the entire fleet had been converted to this standard.

The Newest Addition: The New Sun Princess (2024)
In 2024, a new flagship liner — Sun Princess — was launched, built according to the Sphere Class concept. The ship combines luxury, innovation, and modern technology, including multi-level entertainment areas, world-class dining zones, and enhanced energy efficiency. It has also become a symbol of the brand’s renewed vision focused on experience, comfort, and environmental responsibility.

The Values and Legacy of Princess Cruises
Princess Cruises is not just a carrier — it is an icon of romantic travel, a source of inspiration for new journeys, and one of the symbols of the modern cruise industry.
Core brand values:
• Personalization of service — the MedallionClass technology ensures a customized travel experience.
• Global presence — routes cover nearly the entire world.
• Innovation — continuous investment in fleet modernization and eco-friendly technologies.
• Affordable luxury — combining premium experience with accessible pricing.
• Cultural diplomacy — collaboration with local communities, chefs, and artists to create authentic impressions in every port.

1. Eco-tours with guides
Special eco-routes with professional guides for whale watching in Canada and Alaska. These cruises offer an exciting experience and promote environmental awareness among guests.

2. Voice-controlled services
Princess Cruises implemented voice recognition technology to manage services. Guests can easily request assistance and access information without the need for physical devices.

3. Music studio onboard
An onboard music studio allows passengers to record their own tracks. This unique feature gives travelers a chance to express their creativity while on vacation.

4. Personal tablets for guests
Princess Cruises was the first company to introduce personal tablets for guests, providing quick access to ship information and onboard services.

5. Own television network
The proprietary “Princess Live” TV network broadcasts shows and informative programs onboard, offering entertainment and updates at any time of day.

6. Heated pool and open-air jacuzzi
Princess Cruises was among the first to introduce ships with a heated swimming pool and outdoor jacuzzi, ensuring comfort in any weather.

7. Unique garden aboard the Grand Princess
The Grand Princess ship features a live garden onboard, creating a park-like atmosphere in the middle of the ocean. This green oasis lets passengers enjoy nature even at sea.

8. Culinary cruises with celebrity chefs
Princess Cruises offers special culinary voyages where guests can learn to cook world-class cuisine with renowned chefs — a perfect blend of travel and gastronomy.

9. “Women at Sea” program
The company supports the “Women at Sea” initiative aimed at empowering women in the maritime industry by creating equal opportunities for professional growth.

10. Company archive and history museum
Princess Cruises maintains a digital archive and online museum, allowing fans to explore the rich heritage of the cruise line anytime.

11. Air and noise quality monitoring systems
Ships are equipped with systems that measure air quality and noise levels in cabins, ensuring optimal comfort and health during travel.

12. Yoga platform on the Sky Princess
The Sky Princess features a dedicated yoga deck with ocean views — a popular spot for morning sessions, helping guests relax and stay balanced.

13. Dark sky evenings on board
The company regularly hosts “dark evenings” cruises with special low lighting to preserve night sky visibility. Guests can enjoy stargazing without light pollution.

14. Chef’s Table Lumiere culinary program
A unique fine dining experience featuring a tasting menu and premium wines. “Chef’s Table Lumiere” offers an intimate atmosphere for gourmet lovers.

15. Underwater drone for ocean exploration
Expedition cruises offer access to underwater drones, letting passengers observe deep-sea life and explore the ocean like never before.

16. The SeaWalk viewing platform on Sky Princess
Sky Princess features the SeaWalk — a glass-floored walkway extending beyond the ship’s edge. It provides breathtaking panoramic views and unforgettable experiences.

17. Night safari cruises
Princess Cruises offers rare night safari cruises where guests can observe wildlife in nature reserves — all from the comfort of the ship.

18. Signature “Love Boat” horn
A small yet iconic detail: the ship’s horn plays the theme from The Love Boat TV show, adding a nostalgic and joyful touch to each voyage.

19. Weddings and vow renewals at sea
In 2020, Princess Cruises set a Guinness World Record when three ships held a synchronized vow renewal ceremony with 1,443 participating couples.

Internet packages from Princess Cruises provide high-speed connectivity on board thanks to the modern satellite technology MedallionNet®. All ships in the fleet are equipped with the Starlink by SpaceX system, allowing guests to use Wi‑Fi in their staterooms, relaxation areas, restaurants, or on open decks. The Four Gates Group team will help you choose the optimal connection level depending on your needs and travel style.

IMPORTANT: The information is provided for reference only. Rates and conditions may vary depending on the itinerary, cruise duration, and booking date. Please check current details with your Four Gates Group specialist.

MedallionNet® Classic (from 15 $/day*)
What’s included?
- Standard connection for basic needs.
- Email access, messaging, social media, web browsing.
- Messenger support, browser access.
- Available throughout the entire ship.

Advantages:
- A cost-effective option for guests who use the internet occasionally.
- Included in the Princess Plus fare.
- Works with smartphones, tablets, and laptops.
- Sufficient for most everyday tasks.

Important details:
- Works on 1 device at a time.
- Video streaming and video calls may be unstable or unavailable.
- Speed depends on location and the number of active users.
- Can be purchased for a single day or the entire cruise.

MedallionNet® Max (from 20 $/day*)
What’s included?
- Premium connection via Starlink.
- Video calling (Zoom, Skype, FaceTime).
- Video streaming (Netflix, YouTube, Disney+, Hulu).
- File downloads, access to cloud services.
- Stable connection in most ocean regions.

Advantages:
- Ideal for remote work, online learning, or entertainment.
- Included in the Princess Premier fare.
- Connects up to 4 devices simultaneously.
- The highest level of stability and speed on board.

Important details:
- Optimal for longer cruises with active internet usage.
- High-quality connection even in open sea.
- Unlimited data, subject to a fair usage policy.
- Accessible via the MedallionClass® App or Wi‑Fi menu.

Princess Cruises offers a wide selection of shore excursions that allow guests to fully experience the atmosphere of each region visited by the ship. The Princess® Shore Excursions program includes cultural tours, adventure experiences, tastings, family-friendly outings, and VIP routes — tailored to different travel styles, activity levels, and guest interests.
Excursions are developed in partnership with leading global brands (Discovery™, Animal Planet™) and conducted according to high standards of quality and safety. Both individual tours and value-added packages covering multiple ports are available.

IMPORTANT: The information provided is for reference only and may vary depending on the itinerary, vessel, and season.
Please check current conditions with your cruise expert at Four Gates Group.

Shore Excursion Booking Terms and Conditions:
• It is recommended to book excursions in advance via the Shore Excursions section in your profile on the official website.
• Popular tours may sell out completely even before the cruise begins — early booking guarantees participation.
• Most shore excursions can be canceled without penalty up to 48 hours before the scheduled start.
• Private and custom excursions are subject to separate cancellation policies — please read the conditions carefully when booking.
• If a tour is canceled by Princess Cruises, a full refund will be issued.
• If you participate in an officially organized excursion by Princess Cruises, the company guarantees that the ship will not depart without you — even in case of delays.
• Current information about available tours, pricing, participation terms, and availability can be found in your My Princess profile or by contacting a Four Gates Group specialist.

Types of Excursions:

Discovery™ & Animal Planet™ Exclusive Tours
Special tours developed in partnership with Discovery Channel and Animal Planet — in-depth cultural and educational experiences.
Features:
• Led by official guides accredited by local authorities.
• Include unique routes or access to sites closed to general public.
• Often accompanied by interactive demonstrations or workshops.
• Limited group size — early booking is strongly recommended.

"More Ashore" Excursions
Late-return excursions when the ship stays in port into the evening or night.
Features:
• Ideal for attending evening shows, performances, or experiencing local nightlife.
• Exact return-to-ship time is pre-arranged.
• If guests are delayed during an official excursion — the ship will wait.
• Some ports offer nighttime river cruises or local dinner experiences.

Private & Custom Excursions
Private or personalized excursions tailored to your preferences (private guide, transport, etc.).
Features:
• Offered for couples, families, or VIP groups.
• Custom route, duration, and language support can be arranged.
• Ideal for celebrations, photo sessions, or special interests.
• Requires prior arrangement with the Shore Excursion Desk or online.

Accessible Shore Excursions
Designed for guests with limited mobility.
Features:
• Include vehicles equipped with ramps or lifts.
• Routes adapted to avoid stairs and minimize physical effort.
• All tour locations are reviewed for accessibility.
• Some excursions offer an assistant or care specialist.

Adventure & Active Tours
Hiking, biking, ziplining, diving, kayaking, trekking, safaris.
Features:
• Physical fitness or lack of medical restrictions may be required.
• Mandatory safety briefing before starting.
• All equipment provided (helmets, fins, gear).
• Insurance and liability are often included.

Culinary, Wine & Spirits Tours
Tastings, masterclasses, culinary visits, local markets.
Features:
• Minimum age of 18 or 21 depending on destination.
• Many programs include lunch or dinner in an authentic restaurant.
• Dietary accommodations possible (vegetarian, gluten-free, etc.).
• Some tastings are held at wineries or private estates.

Family-Friendly Excursions
Excursions for the whole family, including children’s entertainment.
Features:
• Adapted for children aged 3–4 and above.
• Duration typically limited to 3–4 hours.
• Include educational games, creative workshops, zoos, beach time.
• Some tours feature a separate kids’ group with an animator or caregiver.

Princess Cruises are not only journeys to the world’s most beautiful destinations, but also a true culinary experience. For guests seeking gastronomic discoveries, the company offers special alternative dining packages, allowing you to enjoy exquisite dishes at signature venues at a favorable price.

IMPORTANT: Information is provided for reference only and may vary depending on itinerary, ship, and booking date.
Please confirm current conditions with your Four Gates Group cruise specialist or in your My Princess account.

Specialty Dining Access (from 39.99$ per guest package*)
Advance table reservations at specialty restaurants such as:
• Crown Grill®, Sabatini’s℠ Italian Trattoria, The Catch by Rudi, Bistro Sur La Mer, Planks BBQ, Steamers Seafood.
• Option to purchase a multi-visit package or individual restaurant access.
• Included in the Princess Premier fare — 2 visits per cruise at no extra charge.

Terms of use:
• Packages can be purchased before the cruise or onboard.
• Advance reservation required via the MedallionClass App or at Shore Concierge.
• Beverages are not included in the package (available separately or via Beverage Packages).
• Price depends on the selected restaurant and cruise.

Chef’s Table Experience (from 115$ per person*)
• Exclusive dinner hosted by the executive chef.
• Multi-course menu with professional wine pairings.
• Private culinary presentation, commemorative photo included.
• Held in a dedicated restaurant area with limited seating.

Terms of use:
• Onboard reservation required (limited availability).
• Dress code — smart casual or formal.
• Event duration: 2–3 hours.
• All guests pay full price regardless of age (minimum age — 13 years).

Winemaker’s Dinner (from 60$ per person*)
• Tasting dinner with expertly paired wines for each course.
• Hosted by a sommelier or guest winemaker.
• Held at Crown Grill or Sabatini’s restaurants.

Terms of use:
• Can be reserved during the cruise.
• Participants must be 21 or older.
• Menu items may vary by season and itinerary.

À la carte Dining (without package: 25$–65$ per person)
• If you prefer not to purchase a package, you can order dishes individually at any of the alternative restaurants.
• Prices are listed per dinner or lunch per person.
• Beverages are charged separately (option to combine with a beverage package).

Most popular restaurants in the Princess Cruises fleet:
• Crown Grill® — classic steakhouse featuring aged cuts and seafood.
• Sabatini’s℠ — modern Italian trattoria with signature cuisine.
• The Catch by Rudi — innovative seafood by Chef Rudi Sodamin.
• Bistro Sur La Mer — French restaurant in partnership with Chef Emmanuel Renaut.
• Planks BBQ / Steamers — themed casual dining on select ships.
• Gigi’s Pizzeria— authentic Neapolitan pizza from a wood-fired oven.
• Ocean Terrace — sushi, tartare, and seafood in an elegant setting.

Princess Cruises’ SPA packages offer an opportunity to immerse yourself in an atmosphere of luxury and rejuvenation at the signature Lotus Spa® and The Enclave®, as well as in secluded adult-only areas — Sanctuary and Retreat Pool.

IMPORTANT: information is provided for informational purposes only. A detailed list of available SPA services and current prices can be found in your personal account on the Princess Cruises website or in the Princess Cruises app after booking your cruise. Offers may vary depending on the vessel, cruise duration, itinerary, and season. Please check with your Four Gates Group cruise specialist for the most up-to-date terms.

Rules for using Princess Cruises SPA packages:
• It is recommended to book online prior to boarding or immediately after — availability is limited.
• Guests aged 18+ may receive treatments; salon services are available to all age groups.
• Cancellations must be made at least 24 hours in advance to avoid penalties — otherwise, a 50% cancellation fee will apply.
• A service charge of 18% will be automatically added to the price of each treatment.
• If you arrive late, the treatment time may be reduced without compensation.
• Packages are valid only for the purchaser during the current cruise and are non-transferable.
• Prices and available services may change without prior notice; current information is available after booking.

Most Popular SPA Services at Lotus Spa® and The Enclave®

1. Massages
- Aroma Stone Therapy (massage with hot volcanic stones)
- Swedish, Deep Tissue, Bamboo
- Couples Massage — for two in a private room
Duration: from 50 to 100 min
Price: from ≈200$ (with service charge), top-tier sessions — up to ≈ 300$+, couples massage — 300$–400$

2. Facials
- La Thérapie HydraLift Facial — luxury lifting treatments
- Anti-Aging, Oxygen Infusion, Medi-Spa (injections, firming)
Price: from 150$ to over 300$

3. Body Wraps & Scrubs
- Cellutox/Seaweed Wrap, Salt Scrub & Glow
- Ionithermie for cellulite reduction
Price: 150$–300$+

4. Thermal Suite – The Enclave®
- Hydrotherapy pool, sensory showers, saunas (Hammam, Caldarium, Laconium)
- Heated stone “aqua loungers”
Packages: single entry or cruise-long access
Price: approx. 39$–50$ per day; full cruise access — from ≈149$ for 7 days

5. Sanctuary & Retreat Pool
- The Sanctuary: adult-only lounge area with sunbeds, music, and service
Cabanas: ~ 80$(half day), ~160$ (full day)
- Retreat Pool Cabanas: ~ 50$for half day in the pool area

6. Lotus Spa Cabanas / Royal Indulgence Package
- Private cabanas at the ship’s bow for 2–4 guests, including massages, food, drinks, and TV
Price: 320$–3000$+, including the premium Royal Indulgence package

7. Salon Services
- Haircut, coloring, styling (50$–100$+)
- Manicure, pedicure (30$–150$)
- Teeth whitening, men’s grooming & shave
Price: from 35$ to ≈ 150$

Additional Options & Discounts
• Treatment Packages: book 2–3 services and receive 10–30% off. Platinum/Elite loyalty members receive a 10% discount
• Sea-Day Specials: discounted services on sea days, often with extended treatment time included

Princess Cruises offers professional photography services on board to preserve the unforgettable moments of your journey — from formal dinners to emotional moments on deck or in port.

IMPORTANT: the information is provided for reference and may vary depending on the ship, itinerary, and season. A detailed list of available photography services, as well as current prices, can be found in your personal account after booking the cruise or directly on board. Please check the current conditions with your Four Gates Group cruise specialist.

1. Premier Photo Package (included in the Princess Premier package)
This package is included in Princess Premier and allows you to download all digital photos taken during the cruise for guests of a specific cabin. It also includes 3 printed photos per person in a size up to 8×10 inches.

Key benefits:
• Unlimited access to digital images from all photo zones and events.
• Printing of 3 selected photos per guest in the cabin.
• Photos can be downloaded via the app or received on a USB flash drive.
• Automatically activated upon purchase of the Princess Premier package.

How to book:
• Available only as part of the Princess Premier package. Not sold separately.

2. Print and Digital File Packages (from 89$*)
Guests can purchase themed photo packages that include printed photographs with the option to receive digital copies on USB or for download.

Package options:
• 5-photo package — approx. 89$: 5 printed photos 8×10 inches + digital copies.
• 10-photo package — approx. 169–189$: 10 printed photos + USB drive or online access.
• Available for purchase on board or in the Princess Cruises app.

Key benefits:
• Ideal for couples, families, or groups who want to preserve their brightest moments.
• Choice of favorite shots before purchase.
• Photos can be selected up until the last evening of the cruise.

3. Portrait Photo Sessions (from 189$*)
Individual photo sessions with a professional photographer in specially equipped locations on board or during port stops.

Key benefits:
• Staging, professional lighting, work with an experienced photographer.
• Digital files and printing included in the package price.
• Often available as a Portrait Package (10 photos).

How to book:
• Booking is possible on board through the photo gallery.

Printing and Souvenirs
• Photo albums and personalized photo books.
• Printing on canvas, in frames, magnets, postcards, calendars.
• USB flash drives with all purchased photos.

General Rules and Conditions:
- Photos are available for viewing and purchase until the last evening of the cruise.
- Downloading digital files is possible on board or via USB.
- Packages are non-refundable after activation.
- All images are intended for personal use only.

Packages for Special Occasions
On board Princess Cruises ships, guests have the opportunity to order special packages for celebratory occasions to make their journey even more memorable. These packages may include a variety of elements such as romantic dinners, breakfast in bed, floral arrangements, celebratory toasts, personalized greetings, and other pleasant touches.

IMPORTANT: the information is provided for reference only and may vary depending on the chosen cruise.
Please check the current conditions with your cruise specialist Four Gates Group or the onboard concierge service.

How to order a celebration package:
• Before your cruise: via your personal account on the official Princess Cruises website or through your travel agent.
• During your cruise: visit the Guest Services Desk or Concierge Desk, where staff will provide details on available packages and assist with placing an order.

Gift Packages – celebration packages (for birthdays, anniversaries, romantic dinners)
These packages help create a special atmosphere for important occasions during your cruise. They may include a variety of elements designed to make your journey more romantic, festive, and unforgettable.

May include:
• A personalized celebration cake or a box of sweets prepared by onboard chefs, with custom design or inscription
• Festive decoration of the table or stateroom with décor, flowers, candles, and other celebratory elements
• A bottle of sparkling wine or champagne
• Personalized greetings from the crew (cards, song performances, verbal messages, surprises)
• A romantic dinner or private breakfast in bed
• A couples’ massage or other relaxing treatments (based on availability and request)
• VIP services, such as private access to the captain’s bridge or reserved seating at onboard shows

Celebration Packages – flowers, champagne, chocolate delivered to your stateroom
Packages designed to create a festive mood and pleasant surprises in your stateroom.

May include:
• Fresh flowers arranged into elegant bouquets by professional florists
• A bottle of champagne or sparkling wine, chilled and ready for celebration
• A box of premium chocolate or other delicacies
• Option to order cakes for various party sizes (2, 4, 8, 16 people)
• Delivery on embarkation day or at a selected time during the cruise
• Option to purchase for yourself or for other guests on board

Wedding at Sea – wedding ceremonies on board
An exclusive opportunity to have a legal or symbolic wedding ceremony during your cruise.

May include:
• A ceremony conducted by the ship’s captain or a licensed officiant
• Legal marriage registration (where possible)
• Festive décor and floral arrangements
• Banquet or dinner for close guests
• Photography and other additional services upon request

Princess Cruises offers a wide range of cabins to suit any travel style — from practical interior staterooms to luxurious suites with panoramic balconies and exclusive privileges. All cabins are designed in a modern style, equipped with amenities for extended stays, and provide access to high-level services.

- Interior Staterooms

Interior staterooms are the most economical accommodation option for guests who spend more time outside the cabin enjoying the ship’s amenities.

Categories:
• Interior
• Premium Interior

Amenities:
• Two twin beds (can be joined into one queen-size bed)
• Bathroom with shower
• Desk, closet
• TV, safe, telephone, hairdryer
• Mini-fridge
• Air conditioning
• Daily housekeeping

Size:
• Area: 14–16 m²
• Capacity: up to 4 guests

- Oceanview Staterooms

These cabins allow guests to enjoy sea views from a window. Ideal for those who prefer more natural light.

Categories:
• Oceanview
• Deluxe Oceanview

Amenities:
• Panoramic or porthole window
• Two twin beds (can be joined)
• Seating area
• Bathroom with shower
• TV, refrigerator, safe
• Air conditioning
• Hairdryer, desk, closet

Size:
• Area: 15–20 m²
• Capacity: up to 4 guests

- Balcony Staterooms

Perfect for those who want private access to fresh air and ocean views right from their cabin.

Categories:
• Balcony
• Deluxe Balcony
• Premium Balcony

Amenities:
• Private furnished balcony
• Panoramic sliding doors
• Two twin beds (convertible)
• Work area, seating area
• Bathroom with shower
• TV, mini-fridge
• Safe, telephone, hairdryer
• Room service

Size:
• Area: 18–22 m² (cabin) + 3–5 m² (balcony)
• Capacity: up to 4 guests

- Mini-Suites

More spacious with additional amenities compared to standard cabins, including separate living and sleeping areas.

Categories:
• Mini-Suite
• Club Class Mini-Suite

Amenities:
• Separate lounge area with sofa
• Large furnished balcony
• Two TVs
• Bath with tub or shower
• Priority boarding
• Club Class: enhanced menu, exclusive dining area, expedited service

Size:
• Area: 24–31 m²
• Capacity: up to 4 guests

- Suites

Suites represent the highest class of accommodation with maximum comfort, personalized service, and premium privileges.

Categories:
• Vista Suite
• Premium Suite
• Penthouse Suite
• Owner’s Suite
• Sky Suite

Amenities:
• Expanded living area
• Spacious balcony with lounge area
• Decorative fireplace (in Sky Suite)
• Premium linens and bathrobes
• Two or more TVs
• Personal concierge
• Priority check-in/check-out
• In-room dining from specialty restaurants
• Complimentary drinks, snacks, Wi-Fi (in Sky Suite)
• Complimentary access to The Sanctuary (Sky Suite)

Size:
• Area: 40–122 m² (depending on category)
• Capacity: up to 5 guests

Princess Cruises offers three main cruise fare packages, each providing a different level of included services.

IMPORTANT: this information is provided for reference only and may vary depending on the selected cruise.
Please consult your Four Gates Group cruise specialist for the most up-to-date conditions.

Standard Fare

The basic fare for guests who want the minimum starting price for a cruise and choose additional services on their own.

What’s included:
• Accommodation in the selected cabin category
• Three meals daily in the main restaurants and buffet
• Complimentary beverages during main meals (water, tea, coffee, some non-alcoholic drinks)
• Room service (basic service included)
• Entertainment programs, shows, and cultural activities on board
• Access to pools, fitness centers, sports areas, cinema, and kids’ clubs

What’s not included:
• Alcoholic and premium beverages
• Wi-Fi (MedallionNet)
• Gratuities (paid separately)
• Dinners in specialty/fine dining restaurants
• Shore excursions, SPA, and additional services

Fare advantages:
• Lowest starting price
• Flexibility in selecting additional services
• Fare can be chosen at the time of cruise booking

Princess Plus

An enhanced fare with popular services that are usually purchased separately.

What’s included:
• Beverages: Plus Beverage Package (up to 15$ per drink), including standard alcoholic and non-alcoholic drinks, specialty coffee and tea, soda, juices; limit of 15 alcoholic drinks per day; 25% discount on wine bottles, large coffee formats, juices, and water
• Wi-Fi: MedallionNet Classic, 1 device per guest
• Gratuities: included in the cruise fare
• Fitness classes: 2 Xponential sessions (StretchLab, Pure Barre, YogaSix) per cruise
• Juice bar: unlimited or limited juices
• Photo services: 25% discount on digital and printed photos
• Room service: basic service included
• Entertainment: participation in onboard entertainment and cultural programs

What’s not included:
• Premium drinks and wines over 15$ per drink
• Additional Wi-Fi devices
• Dinners in specialty/fine dining restaurants (Crown Grill, Sabatini’s, etc.)
• Premium desserts
• Shore excursions and SPA services

Fare advantages:
• More cost-effective than purchasing each service separately
• Suitable for guests who actively use beverages, Wi-Fi, and photo services
• Fare can be selected at the time of booking or via Cruise Personalizer before the cruise begins

Princess Premier

A premium fare with the maximum set of included services.

What’s included:
• Beverages: Premier Beverage Package (up to 20$ per drink), including alcoholic and non-alcoholic drinks, specialty coffee, juices, Red Bull; limit of 15 alcoholic drinks per day; 25% discount on wine bottles, large coffee formats, juices, and water
• Wi-Fi: MedallionNet Max, unlimited access per guest, up to 4 devices per cabin
• Gratuities: included in the cruise fare
• Fitness classes: unlimited Xponential sessions
• Juice bar: unlimited juices
• Premium desserts: unlimited
• Dinners in specialty/fine dining restaurants (Crown Grill, Sabatini’s, etc.)
• Photo package: all digital photos + 3 printed (8×10)
• Reserved theater seating
• Room service and OceanNow® at no additional charge
• Princess Prizes: participation in onboard prize promotions

What’s not included:
• Bottled alcohol, wine, and bottled water
• Mini-bar in the cabin
• Premium SPA treatments

Fare advantages:
• Best value for guests who use premium beverages, specialty restaurants, and photo services
• Maximum number of included “all-inclusive” services
• Suitable for couples and families who want full predictability of expenses
• Fare can be selected at the time of booking or via Cruise Personalizer before the cruise begins

Specially for Princess Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
Information is taken from the official sources of the Princess Cruises company.

IMPORTANT: information may change and be updated. Please check answers to important questions with your Four Gates Group cruise expert.

1. What languages are used onboard?
English is the official language onboard Princess Cruises ships. The daily program, menus, onboard announcements, excursions, entertainment, and media are also provided in English. On some itineraries, partial service in other languages (Spanish, Japanese, etc.) may be available.

2. Are there TVs in the cabins?
Yes, all cabins are equipped with TVs featuring an interactive system that allows watching movies, news, tracking the route, ordering services, and viewing the daily program.

3. What services are available onboard for guests with disabilities?
Princess Cruises offers cabins with facilities for guests with disabilities, as well as barrier-free access to main public areas. Please notify about special needs when booking.

4. Is smoking allowed onboard?
Smoking is permitted only in specially designated areas on open decks. Smoking is strictly prohibited in cabins, balconies, restaurants, theaters, and other indoor areas.

5. What restaurants are available onboard?
The cruise price includes dining in the main restaurant, the World Fresh Marketplace buffet, and casual locations (pizzeria, grill, desserts). Specialty restaurants such as Crown Grill, Sabatini’s, and Bistro Sur La Mer are available for an additional fee (reservation required).

6. Is there laundry service onboard?
Yes, dry cleaning, laundry, and ironing services are available for an additional charge, as well as self-service laundries on some decks. Services can be ordered through the steward or via the OceanNow app.

7. What documents are required for boarding?
For boarding you must have:
• A valid passport for the entire itinerary
• Required visas (depending on ports)
• Booking confirmation and cruise documents
Princess Cruises recommends checking visa requirements in advance.

8. Is it allowed to bring alcohol onboard?
Each passenger aged 21+ may bring one bottle of wine or champagne (750 ml) per person at boarding. Other alcoholic beverages will be confiscated and returned after the cruise. There is a full bar service onboard with a wide selection of drinks.

9. What clothing should I bring on the cruise?
Recommended:
• Casual wear for daytime
• Smart casual or formal attire for evening events
• Swimwear, sportswear, and shoes for excursions
• Warm clothing for evenings on open decks
Formal nights with dress codes are held onboard.

10. What items are provided in the cabins?
In the cabins you will find:
• Bedding, towels, bathrobes (depending on category)
• Toiletries: soap, shampoo, shower gel, lotion
• TV, hairdryer, safe, telephone, air conditioning
• Minibar (paid or included in the package)

11. How much luggage can I bring?
Princess Cruises does not limit the number of luggage pieces, but recommends bringing no more than you can carry yourself. Airline baggage restrictions apply for flights.

12. Where can I leave my luggage after boarding?
After check-in, your luggage will be delivered to your cabin by staff. Luggage tags must be attached in port; these are sent in advance or provided at boarding.

13. What if my luggage is damaged or lost?
If your luggage is damaged or lost, please contact Reception or Guest Services. Staff will file a report and start the compensation process.

14. Can I travel alone?
Yes, Princess Cruises offers discounts or special rates for solo travelers. Some cabins may be available without single supplement fees.

15. How does the announcement system work?
Announcements are made only in main public areas (sometimes in cabins) during daytime. Usually this information concerns entertainment, excursions, or organizational matters. Announcements are not made at night to avoid disturbing passengers.

16. Is there a library or game rooms?
Many ships have a library with English books, board games, and magazines. There are also game rooms (Game Lounge) where you can play chess, Scrabble, and other games.

17. Can I track the ship’s position in real time?
Yes. The current position, course, air and water temperatures are shown on interactive screens, the cabin TV system, and the MedallionClass app.

18. How can I get help with organizational questions?
You can contact the Guest Services Desk (Reception) 24/7 for any questions. Assistance is also available via the OceanNow mobile app.

19. Is customs control required?
Yes, in most ports after the cruise ends you must go through customs and passport control. Details will be provided in the last days of the cruise via the daily program or app.

20. When do I have to vacate my cabin?
On the day the cruise ends, cabins must be vacated by 8:00 or 9:00 AM (exact time provided in instructions). Luggage should be placed outside your cabin door the evening before. Instructions for disembarkation times are provided in the Princess Patter program.

21. How can I leave feedback about the cruise?
After the cruise, you will receive an electronic survey via email or can leave feedback in the MedallionClass app. Paper surveys are also available in cabins. You can share impressions and comments on service, cabin, dining, and excursions.

22. Can I book the next cruise at a discount?
Yes, the Future Cruise Sales office onboard allows you to:
• Book your next cruise with a special discount
• Receive bonuses (e.g., onboard credit)
• Place a deposit for future booking without choosing a date
After the cruise, you may also contact your travel agent or visit the Princess website.

23. Can I book shore excursions directly from the ship?
Yes, all available excursions can be booked via the MedallionClass mobile app, interactive cabin TV, or by contacting the Journey Experience service onboard.

24. Do I need a smartphone to use onboard services?
A smartphone is recommended but not required. All services are also available via the cabin TV or Guest Services desk. Staff can assist with information and orders without a mobile device.

25. Can I change my restaurant or dinner time during the cruise?
Yes, you can change restaurants, reservation times, and party size directly in the app or by contacting Journey Concierge. Changes depend on availability.

26. Is it allowed to use personal electronic devices in public areas?
You may freely use phones, tablets, and laptops in lounges, on decks, and in bars. Some restaurants have a “no screens” policy during dinner.

27. Can I bring a pet on a Princess Cruises trip?
No, only certified service animals are allowed; regular pets are not permitted.

Princess Cruises places special emphasis on the health and safety of its guests. Each ship in the company’s fleet features a fully equipped medical center that meets international standards. Medical services are provided by qualified personnel, and guests with special needs can inform the company in advance about their health condition to receive necessary support during the cruise.

Specially for Princess Cruises guests, Four Gates Group specialists have prepared a selection of the most frequently asked questions and answers regarding medical care onboard. The information is based on official sources from Princess Cruises.

IMPORTANT: information may change. Please check details with your Four Gates Group cruise expert.

1. Is there a medical center onboard?
Yes, each Princess Cruises ship has a modern, fully equipped medical center. Medical staff — qualified doctors and nurses — work daily during set hours and are on call 24/7 for emergencies.

2. What equipment does the medical center have?
The medical center is equipped with: an Automated External Defibrillator (AED), devices to measure blood pressure, temperature, and pulse, oxygen tanks, ECG, basic diagnostic tools, and first aid supplies.

3. Are medical services chargeable?
Yes, medical services onboard are chargeable. Payment is made through your onboard account. Prices correspond to the rates recommended by the Cruise Lines International Association (CLIA). Medications are also charged separately.

4. Is medical insurance accepted?
Insurance policies are not processed directly onboard. However, you will receive a detailed invoice that you can submit to your insurance company for reimbursement.

5. What should I do if I experience symptoms of illness?
You should immediately contact the medical center or call the emergency medical number from your cabin. In cases of infectious symptoms, additional measures may apply (isolation, testing, disinfection).

6. Is it allowed to travel during pregnancy?
Women may travel up to the 24th week of pregnancy with a doctor’s certificate. Travel beyond this period is not permitted for safety reasons.

7. Is it allowed to bring medical equipment onboard?
Yes, allowed equipment includes: CPAP devices, oxygen concentrators, wheelchairs. You must notify the company in advance to ensure proper power supply, storage, and other arrangements.

8. Are there special accommodations for guests with limited mobility?
Yes, the ship offers: cabins designed for guests with limited mobility, access to elevators and public areas, and crew assistance if needed. Guests should notify about their needs during booking.

9. Is support available for visually impaired guests?
Service dogs are allowed onboard. Staff receive special training to assist such guests. It is recommended to notify your needs in advance.

10. What should I know about transporting medications?
Medications must be carried in their original packaging with a prescription or medical certificate. Notify in advance if medications require refrigeration. Strong narcotics (morphine, methadone, etc.) are prohibited if banned in ports of call.

11. Is medical evacuation possible in case of serious illness?
Yes, if necessary, the medical team will arrange evacuation to a hospital ashore. Costs are covered by your insurance or out-of-pocket.

12. Can I get consultation for chronic conditions (e.g., diabetes or hypertension)?
Yes, the medical staff can provide basic care for chronic conditions such as diabetes and cardiovascular diseases. However, treatment plans should be approved by your doctor before the cruise, and all necessary medications should be brought with you.

13. Can insulin or other medications be stored in a refrigerator?
Yes, cabins are equipped with mini refrigerators. If strict temperature control is required, ask a crew member or the medical center for special storage.

14. Is language support available in the medical center?
Medical personnel speak English. Princess Cruises’ main language onboard is English; however, crew can arrange for interpreters if needed.

15. Are there restrictions on certain medical conditions or procedures before boarding?
Yes, under certain conditions (recent surgery, infectious disease, post-COVID complications, etc.), boarding may be denied for safety reasons. Always consult your doctor and inform the company in advance.

16. Is medical insurance mandatory?
Yes, all passengers must have valid insurance covering medical expenses abroad. Expedition cruises also require insurance covering medical evacuation.

17. Can I get medication for seasickness?
Yes, motion sickness tablets are available free of charge at the Reception desk or medical center.

18. Can I bring my own medications?
Yes, it is recommended to bring an adequate supply of any regularly taken medications. If refrigeration is needed, notify your cruise consultant or the reception desk onboard in advance.

19. Can medical certificates or doctor’s notes be obtained onboard?
Yes, upon request, doctors can issue medical certificates (e.g., for insurance purposes). Fees for such documents apply separately according to applicable rates.

Captain’s Circle is the official loyalty program from Princess Cruises, created to recognize and reward the most loyal guests. Members receive personalized privileges, exclusive service, access to special events, discounts, and other bonuses.
Specially for Princess Cruises guests, Four Gates Group specialists have selected the most popular questions and provided answers.
Information is taken from the official sources of the Princess Cruises company.

IMPORTANT: information may change and be updated. Please check answers to important questions with your Four Gates Group cruise expert.

1. What is Captain’s Circle?
Captain’s Circle is a free loyalty program that offers exclusive benefits to Princess Cruises guests who travel repeatedly. Privileges increase with higher status.

2. Who can join?
Anyone who has taken at least one cruise with Princess Cruises automatically becomes a member of the program.

3. What are the membership tiers?
• Silver
• Gold
• Platinum
• Elite
Each level unlocks access to new bonuses and benefits.

4. What are the main membership benefits?
• Discounts on future cruises.
• Priority booking for excursions and events.
• Complimentary cabin upgrades (depending on level).
• Invitations to exclusive onboard events.
• Special gifts and bonuses.

5. How do I advance to a higher tier?
Tiers are determined by the number of days spent cruising with Princess Cruises. The more days, the higher the status.

6. Can I earn bonuses for previous cruises?
No, points and days are only awarded for future and current cruises after joining the program.

7. Can I use benefits immediately after joining?
Yes, all benefits are activated automatically after registration and membership confirmation.

8. Can I transfer my status to others?
No, status and bonuses are personal and non-transferable.

9. Are there opportunities for additional bonuses or promotions?
Yes, members regularly receive exclusive offers, promotions, and special packages.

10. How can I check my tier and accumulated days?
Information is displayed in your personal account on the Princess Cruises website or via customer service.

11. What should I do if bonuses were not credited?
Contact Princess Cruises customer service or your Four Gates Group cruise expert for assistance.

12. Can I cancel my participation in the program?
Yes, you can request cancellation by contacting Princess Cruises customer service.

Specially for Princess Cruises guests, the experts at Four Gates Group have selected the most popular questions and provided answers.
Information is taken from the official sources of Princess Cruises.

IMPORTANT: information may change and be updated. Please confirm answers to important questions with your Four Gates Group cruise expert.

1. What products can be purchased in the boutiques onboard?
Branded goods, souvenirs, jewelry, perfumes, watches, cosmetics, clothing, and accessories are available onboard.

2. What shops are available onboard Princess Cruises ships?
There are stylish boutiques offering fashionable clothing and accessories from international brands, premium cosmetics, perfumes, watches, jewelry, official Princess Cruises merchandise (souvenirs, clothing, bags), and practical travel items.

3. Are the shops duty-free?
Yes. While the ship is in international waters, purchases are made duty-free — without VAT and customs duties.

4. When are the shops open onboard?
Boutiques are open most days of the cruise, usually during daytime and evening hours. Shops may be closed while the ship is in port.

5. Can purchases be paid for in cash or by card?
Payment is made via your cruise card, linked to a credit or debit card. Direct cash payment in shops is not accepted.

6. Can items purchased onboard be returned or exchanged?
Returns are possible under company conditions if the item is unused, with original packaging and receipt. Exchanges and returns are accepted only until the end of the cruise.

7. Can alcohol be purchased and consumed onboard?
Alcohol purchased in duty-free shops is held by the crew until the end of the cruise and is given out on the last evening before disembarkation. Consumption of such alcohol onboard is prohibited.

8. Is a cruise card required to make purchases?
Yes. All purchases onboard are made using the cruise card, which also serves as your cabin key and means of identification.

9. Can hygiene and care products be purchased?
Yes. Basic hygiene products such as toothbrushes, shampoos, sunscreens, etc. are available in boutiques.

10. Are there products for children?
Toys, beach accessories, children’s clothing, sweets, and books are available onboard.

11. Are gift boxes and souvenir sets available?
Yes. Gift sets of cosmetics, perfumes, alcoholic beverages in festive packaging, and souvenir boxes are for sale.

12. When are large purchases issued?
According to customs regulations, alcohol and other large purchases are handed out on the last evening before the end of the cruise.

13. Is Tax Free refund possible (for EU citizens)?
Goods purchased duty-free have a final price, and separate VAT refunds are not provided.

14. Can travel accessories or expedition equipment be purchased?
Yes. Especially on ships with expedition itineraries, special equipment is available.

15. Can spa products be purchased?
Yes. Boutiques sell exclusive cosmetics and care products used in the spa.

16. Can personalized items or engraving be ordered?
On certain itineraries, personalization services are offered — for example, engraving on jewelry.

Especially for guests of Princess Cruises, specialists from Four Gates Group have selected the most popular questions and provided answers to them.
The information is taken from the official sources of the cruise company Princess Cruises.

IMPORTANT: the information may change and be supplemented. Please verify answers to important questions for you with your cruise expert from Four Gates Group.

1. What entertainment activities are offered onboard?
Princess Cruises offers a variety of evening shows: theatrical performances, comedies, musicians’ performances, game shows such as “The Voice of the Ocean” and “Deal or No Deal.” Live performances by music bands, singers, DJs, and street artists regularly take place in the lounge areas.

2. Are there special activities for children and teenagers?
Yes, onboard there is the Camp Discovery program for children aged 3 to 12, which includes creative classes, games, movie screenings, and themed parties. Separate entertainment activities are also organized for teenagers.

3. What educational and cultural programs are available for guests?
Princess Cruises runs the Discovery at SEA program, which includes lectures by naturalists, astronomical observations, interactive shows involving Animal Planet and Discovery Channel, as well as art lectures and exhibitions in the onboard gallery.

4. Are there opportunities for relaxation and wellness?
Yes, guests can use the services of Lotus Spa offering massages, facial treatments, sauna, thermal zones, and a yoga studio. There is also a fitness center, outdoor pools, jacuzzis, and outdoor relaxation areas onboard.

5. What interactive activities are available for guests?
Guests can participate in wine tastings, cocktail shows, culinary demonstrations, art and photography workshops, as well as sports games and contests by the pool.

6. Are there special activities for adult guests?
Yes, themed parties, wine tastings, casinos, discos, dance evenings, and calm musical performances in lounges are organized for adults.

7. Are there opportunities for digital interaction onboard?
An integrated digital system OceanMedallion™ is available onboard, which allows booking activities, ordering services, tracking activities, and communicating with the crew via a mobile application.

8. Are there special activities for solo travelers?
Yes, for individual travelers, meet-and-greet evenings, group activities, and interest clubs are organized to facilitate new acquaintances.

9. Are activities offered for guests leading a healthy lifestyle?
Yes, besides the fitness center and yoga classes, there are healthy nutrition programs, SPA menus, vitamin bars, as well as participation in fitness lectures and wellness programs.

10. What musical programs are offered onboard?
Every evening there are performances by music bands, solo artists, jazz ensembles, and string quartets. In the evenings in lounges — themed music evenings, dancing, and disco shows.

11. Where can the schedule of all shows and activities be viewed?
The schedule of all shows, events, and activities is available in the mobile app Princess MedallionClass™, on interactive screens onboard, as well as in the daily bulletin Princess Patter, which is delivered to your cabin every morning.

Specially for guests of Princess Cruises, the specialists of Four Gates Group have selected the most popular questions and provided answers to them.
Information is taken from the official sources of the Princess Cruises company.

IMPORTANT: information may change and be updated. Please check answers to important questions with your Four Gates Group cruise expert.

1. Is Wi-Fi provided onboard Princess Cruises?
Yes, Wi-Fi is available on all Princess Cruises ships via the Princess MedallionNet™ network. Wi-Fi covers all cabins and public areas.

2. What is the internet speed onboard?
Internet via Princess MedallionNet™ provides a stable connection sufficient for video streaming, video calls, social media, and web browsing. Exact speed may vary depending on the route and weather conditions.

3. Are there any restrictions on using Wi-Fi?
Wi-Fi allows internet use for web browsing, email, messaging apps, social networks, and voice and video calls. Some streaming services may have restrictions.

4. Is the internet connection stable throughout the entire itinerary?
Princess Cruises uses modern technologies to maintain stable internet, but in certain areas or under adverse weather conditions, temporary interruptions may occur.

5. Is Wi-Fi paid separately?
Internet is a paid service. Guests can purchase packages ranging from limited data to unlimited internet.

6. Can streaming services be used onboard?
Yes, but temporary restrictions may apply due to network bandwidth or regional policies.

7. Is a password or registration required to access Wi-Fi?
To connect, you need to use a Medallion account or a special login portal.

8. Can Wi-Fi be used for work and video conferencing?
Yes, the internet supports video calls, file uploads, and other work tasks.

9. Can several devices be connected to Wi-Fi simultaneously?
Yes, guests can connect multiple devices to Wi-Fi simultaneously without additional restrictions.

10. Is technical support provided if internet problems occur?
In case of technical difficulties connecting to Wi-Fi, you can contact the guest services desk or your concierge if you stay in the Ocean Terrace residence or higher. They will help resolve the issue or refer you to specialists.

11. Is Wi-Fi available in ports during stops?
Internet onboard continues working even during port stops. However, connection speed may vary depending on local conditions or regional infrastructure.

12. Do I need to activate Wi-Fi separately on each device?
Yes, each device must be connected individually by following the instructions.

13. Can VPN be used for work or security?
VPN is supported, but connection speed may decrease while using it.

Specially for Princess Cruises guests, Four Gates Group specialists have compiled the most important questions about preparing for the trip and provided official answers.
Information is taken from official sources of Princess Cruises.

IMPORTANT: rules and recommendations may change according to the requirements of the departure and arrival countries. We recommend confirming the most up-to-date details with your Four Gates Group cruise expert.

1. What documents are needed to board?
Passengers must have a valid passport (depending on the itinerary — a visa), a cruise ticket (boarding pass), a medical questionnaire (if required), and a completed profile in the MedallionClass App.

2. What is the MedallionClass App and why should I use it?
It is a mobile app for cruise preparation. Here you upload documents, fill out the medical questionnaire, book services, check the event schedule, and activate the OceanReady feature for fast boarding.

3. What is the arrival time at the port?
The arrival time is determined during online check-in and displayed in the MedallionClass App. It is important to follow the specified time to avoid queues.

4. What is included in the cruise fare?
The standard fare includes accommodation in the cabin, meals in main restaurants and buffets, most entertainment programs, fitness centers, pools, and participation in onboard activities. Drinks, excursions, specialty restaurants, internet, and gratuities may be paid separately, depending on the chosen package.

5. What items are prohibited from being carried onboard?
It is forbidden to bring weapons, explosives, irons, coffee makers, heating devices with open elements, drugs, drones, and alcohol exceeding the limit (1 bottle of wine/champagne per person aged 21+).

6. How does boarding at the port work?
After arriving at the terminal, passengers go through passport control, baggage inspection, Medallion or QR code scanning, and board without queues (when using OceanReady).

7. Can I order a transfer to the port?
Yes, Princess Cruises offers paid transfers from airports to departure ports. You can book through your personal account or your cruise agent.

8. What should I do if my flight or transfer is delayed?
It is recommended to immediately contact the cruise support service or the Princess Cruises representative at the airport/port. Contacts are listed in the cruise documents.

9. What is the dress code onboard?
Daytime style is casual. Evening attire is smart casual or formal (during Captain’s Night). Beachwear or sportswear are not allowed in restaurants.

10. Is travel insurance required?
Medical insurance is not mandatory but strongly recommended. Medical services in the USA, Canada, and the Caribbean can be expensive.

11. How is the Medallion activated before the cruise?
The Medallion is mailed in the USA, Canada, and some countries. In other cases, it is issued at the port. Activation is done via the app or at a terminal on embarkation day.

12. Can I change information after check-in?
Yes, you can edit data, medical info, arrival times, add new services, or make payments in the MedallionClass App.

13. What services can I pre-book before the cruise?
Guests can book excursions, drink packages, specialty restaurants, spa, internet packages, photo services, cabin gifts, and MedallionNet.

14. Do I need to arrive at the port early?
It is recommended to arrive at the port no later than 2 hours before the ship’s departure to allow enough time for check-in, baggage control, and boarding.
However, the exact arrival time is indicated on your boarding pass (Arrival Group) after online check-in.

15. Can I change or cancel the cruise after booking?
Yes, changes or cancellations are possible according to the fare conditions and deadlines before departure. Penalties depend on the cancellation date. For details, contact your cruise agent or Princess Cruises support.

Princess Cruises offers a wide range of services and entertainment for families with children of various ages. The company cares about the safety, comfort, and fun of its younger guests.
Specialists from Four Gates Group have gathered the most important questions about preparing for the trip and provided official answers.
The information is taken from the official sources of Princess Cruises.

IMPORTANT: rules may vary depending on the itinerary, the child’s age, and local requirements. Please confirm the answers to important questions with your Four Gates Group cruise expert.

1. What is the minimum age for children on board?
The minimum age for children on most itineraries is 6 months. For some longer cruises, such as Alaska, the minimum age may be higher (usually 12 months).

2. Are there kids’ clubs and what services do they provide?
Yes, the ship has kids’ clubs: "Splash Academy" (for children 3–12 years old) and "The Beach House" (for teenagers 13–17 years old), where children can participate in games, creative activities, and themed parties under professional staff supervision.

3. Are documents required for children?
Yes, every child must have a valid passport and, if necessary, a visa, just like adults. Additional documents may be required for infants depending on the itinerary.

4. What safety rules apply to children?
Additional safety measures apply for children, including identification bracelets, supervision in kids’ clubs, and restricted access to certain ship areas.

5. Can children be left unattended on board?
Children under 16 must be supervised by adults in public areas. The company is not responsible for unattended children.

6. What kind of food is available for children?
Restaurants offer special children’s menus tailored to various tastes and needs. Allergy-friendly meals are also available.

7. Is medical assistance available for children?
There is a medical center on board staffed with qualified personnel who can provide assistance to children if needed.

8. Can strollers be brought on board?
Yes, strollers are allowed, but it is recommended to check the rules for their use on board and during excursions.

9. Are there special children’s activities?
Yes, themed parties, contests, quests, workshops, and other activities are organized for different age groups.

10. Is childcare available?
Paid babysitting services are available on some ships. Advance booking is required.

11. Are there special discounts for children?
Princess Cruises offers special rates for children and teenagers, which may include discounts or free travel when sharing a cabin with adults. Check conditions with your agent.

12. What entertainment technologies are available for children?
At the Nautilus Club, children can use modern gaming consoles (PlayStation, Xbox, Nintendo Switch), VR technologies, tablets, and other interactive devices.

13. Is advance booking required for children’s activities?
Most kids’ club activities do not require booking, but for special events and excursions, prior arrangements are recommended.

14. Are family cabins or connecting cabins available?
Princess Cruises offers various accommodation options for families, including connecting cabins or spacious family rooms.

15. How does the company ensure children’s safety in the pools?
Children under a certain age must be supervised by adults in pools. Pools are equipped with safety systems, and staff regularly monitors and trains in first aid.

16. What should I bring for a child on the cruise?
It is recommended to bring: passport/travel documents, medical information and medications, hygiene products, favorite toys, swimsuit, and sunscreen.

Princess Cruises places special emphasis on protecting the health and safety of passengers and crew at all stages of the journey. All of the company’s vessels comply with the requirements of the International Maritime Organization (IMO) and the International Convention for the Safety of Life at Sea (SOLAS). A multi-level system of physical, technical, and fire safety has been implemented on board, including regular crew training, equipment inspections, and mandatory protocols for passengers, including safety briefings, evacuation drills, and medical support.

IMPORTANT: security policies may change in accordance with international regulations and the company’s internal standards. Please confirm all important details before your trip with your Four Gates Group cruise expert or directly with Princess Cruises.

1. What security measures are implemented on board?
Princess Cruises follows strict security protocols, including regular crew drills, equipment checks, access control systems, and emergency preparedness procedures.

2. How is passenger evacuation carried out in emergency situations?
After embarkation, a mandatory safety briefing (Muster Drill) is conducted, demonstrating the location of life jackets, muster stations, and alarm signals. In the event of an emergency, passengers are escorted to the lifeboats by the crew.

3. How is children’s safety ensured on board?
Children are provided with identification bracelets, are accompanied in kids’ clubs during drills and emergencies, have limited access to adult-only areas, and are cared for by trained staff.

4. How is access to the ship controlled?
Access is controlled through document and luggage checks, the issuance of Medallion personal cards, which function as cabin keys and payment tools, and a passenger movement tracking system.

5. How does the company respond to emergencies such as natural disasters or technical issues?
Princess Cruises cooperates with meteorological services to adjust the route, informs passengers via announcement systems, and in case of serious issues, may change the port of arrival or initiate evacuation.

6. What fire safety systems are installed on board?
Ships are equipped with automatic sprinklers, smoke and heat detectors, the Hi-Fog water mist system, fire-resistant zones, and the crew is regularly trained in firefighting procedures.

7. What should passengers do in case of fire on board?
Passengers should stay calm, follow crew instructions, avoid using elevators, put on a life jacket, and proceed to designated evacuation exits.

8. Are there special fire safety measures for children?
Children’s areas are equipped with smoke detectors and independent lighting. Kids’ club staff are trained in evacuation procedures and the use of protective equipment during a fire.

9. Are quiet hours enforced on board?
From 11:00 p.m. to 7:00 a.m., quiet hours are in effect in cabins and public areas. Crew members ensure these rules are respected for passenger comfort.

10. How are important announcements communicated to passengers?
Information is delivered through the ship’s announcement system, in-cabin televisions, and the company’s mobile app.

11. What should passengers do in case of conflict on board?
Passengers may contact the security team or guest services. The crew evaluates the situation and takes appropriate action, including possible disembarkation of the offender at the next port.

12. Are there surveillance cameras on board?
Yes, a surveillance system operates in public areas to ensure the safety of passengers and crew.

13. How does the crew respond to suspicious behavior by passengers or staff?
Crew members are trained to detect and respond to suspicious or dangerous situations. Passengers may report concerns confidentially to the security team.

14. What should I do if I or one of my companions goes missing?
You should contact guest services. Specific protocols are in place for locating missing persons and coordinating staff action.

15. Can children be left unsupervised?
Children under 16 must be supervised by adults in public areas. The company is not responsible for unattended minors.

16. Are passengers informed about safety drills and briefings?
Yes, after boarding, all passengers receive information about the mandatory safety briefing conducted on board.

17. Are life jackets available in the cabins?
Each cabin is equipped with life jackets for all guests, including child-sized versions. Instructions for use are provided during the safety briefing.

18. What restrictions apply to items brought on board?
Weapons, explosives, illegal substances, and electrical appliances with exposed heating elements are prohibited. Alcohol is allowed only in limited quantities.

19. What should be done in the event of an infectious disease outbreak?
A special protocol is activated, including isolation of the sick person, medical evaluation, and evacuation to a land-based medical facility if necessary.

20. Can personal electronic devices be used during emergencies?
During drills and emergency situations, passengers are advised to turn off their devices or use them only as directed by the crew.

21. How is customs control handled in ports of arrival?
In most ports, passengers go through customs and passport control. Information about procedures is provided on board or in cruise documentation.