Explora Journeys

The History of Explora Journeys: The Renaissance of Luxury Sea Travel

Rooted in Maritime Heritage
Explora Journeys’ story begins with the Aponte family’s rich maritime heritage, which dates back to 1765, when their felucca “Giovannina” sailed the waters of Italy. In 1970, Gianluigi Aponte founded the Mediterranean Shipping Company (MSC), which grew from a single ship into a global shipping giant. Explora Journeys was the next step in the family business’s development, embodying the desire to create a new standard for luxury sea travel.

Fleet Development
In October 2018, MSC Group announced an order for four luxury cruise ships from Fincantieri, which was later increased to six. The first ship, Explora I, completed sea trials in April 2023 and set sail on its maiden voyage from Copenhagen on 1 August 2023. The company’s fleet is expected to consist of six ships by 2028, each of which will be the embodiment of modern technology and luxury.

Mission and Philosophy
Explora Journeys was created to offer travelers a unique experience that combines luxury, comfort and deep immersion in culture and nature. The company strives to create an "Ocean State of Mind" — a state of harmony with the sea, oneself and the world around them. This is achieved through carefully thought-out itineraries that include both well-known tourist destinations and less explored corners of the planet.

Innovation and Sustainability
Explora Journeys pays special attention to environmental friendliness and sustainable development. The company’s vessels feature cutting-edge technologies such as 90% nitrogen reduction systems, shore power connectivity to reduce CO₂ emissions while at anchor, and RINA DOLPHIN certification to reduce underwater noise that impacts marine life. In addition, the Explora V and VI will be equipped with hybrid engines using liquefied natural gas and hydrogen, enabling zero emissions while in port.

The Future of Cruises
Explora Journeys is not just a luxury cruise company, it is also shaping a new vision of cruises, where the core values ​​are deep impressions, environmental responsibility and a personalized approach to each traveler. By combining centuries of maritime heritage with modern innovation, Explora Journeys is opening a new era in the world of luxury cruises.

Explora Journeys Awards

Explora Journeys, the ultra-luxury cruise brand of MSC Group, has earned recognition in the cruise industry for its innovative approach to travel, sophisticated design, service and focus on sustainability. Despite its young age, the company has already been recognized by reputable travel publications, awards and industry experts.

Major Awards

- 2025
• TTG Luxury Awards — "Ultra-Luxury Cruise Line of the Year".
• Grand Travel Awards Norway — "Best Cruise Line" (Small Ships).
• Vakantie Awards (Netherlands) — "Best Luxury Cruise Line".

- 2024
• Cruise Critic Editors’ Picks — “Best for Families”, “Best Cuisine” (in the luxury category).
• Condé Nast Traveller — “World’s Best New Cruises”.
• World Spa Awards — “Best Cruise Spa”.
• Travel + Leisure World’s Best Awards — “Top 10 Mid-Range Cruise Lines”.
• Wave Awards — “Best Luxury Cruise Line”, “Best for Wellbeing and Relaxation”.

- 2023
• Cruise Ship Interiors Awards — "Best Cabin" (Ocean Terrace Suite) for design and functionality.
• Travel Weekly Magellan Awards — Gold in the categories "Suite Design", "Spa", "Restaurants" aboard EXPLORA I.

Charity and Social Responsibility

Explora Journeys actively supports charitable initiatives within the MSC Foundation — a non-profit organization founded by the MSC Group, which is engaged in projects at the intersection of ecology, humanitarian aid, health and education.

Main Areas of Charitable Activity

- Ocean and environmental protection
• Supporting the restoration of coral reefs (for example, the Super Coral Programme on Ocean Cay).
• Educational projects to preserve biodiversity.

- Humanitarian assistance
• Providing urgent support in crisis areas.
• Cooperation with UNICEF, Mercy Ships, Red Cross and other partners.

- Child support and education
• Over 115,000 children saved from malnutrition in partnership with UNICEF.
• 16,000+ students trained in environmental programs.
• Creating educational programs on board (e.g. Nautilus Club for teens).

- Ambassadors of sustainability
• Dr. Sylvia Earle, oceanographer and godmother of EXPLORA I, promotes marine conservation projects.
• Mike Horn, world-renowned explorer, is an ambassador for sustainable living.

Explora Journeys is not just about traveling in comfort, but also about contributing to the future of the planet, developing communities and helping those in need. The brand demonstrates a new level of responsibility in luxury tourism.

1. EXPLORA I — a Luxury Premiere for 2023
The company’s first ship, EXPLORA I, was launched in 2023. Its godmother was legendary oceanographer Dr. Sylvia Earle.

2. All staterooms — only with an ocean window or balcony
There are no interior staterooms on board Explora Journeys — all residences have panoramic sea views, a private terrace or balcony.

3. Small ports — big impressions
Explora Journeys itineraries include authentic and less visited destinations that large cruise ships cannot visit. This allows guests to experience the atmosphere of real places without the crowds of tourists.

4. A true culinary journey
Each ship has at least 6 restaurants offering cuisine from around the world. The products are purchased at local markets in the ports of call, which guarantees freshness and regional authenticity.

5. High level of privacy and space
On EXPLORA I — less than 1 guest per 1 crew member, which guarantees personalized service. The space per passenger is one of the highest in the cruise industry.

6. Charity and ocean protection
The company supports initiatives to protect marine ecosystems, in particular through the Ocean Literacy Program and cooperation with scientific institutions. All initiatives are aimed at preserving the ocean for future generations.

7. Explora I was built at the same shipyard as the legendary MSC liners
The first liner, EXPLORA I, was built at the Italian shipyard Fincantieri, one of the most famous shipbuilding companies in the world. They also create liners for such giants as MSC Cruises, Cunard and Viking.

8. The wine list includes hundreds of items from all over the world
Explora Journeys pays great attention to wine culture. On board you can find about 300 items of wines from the best producers, including rare collectibles. Tastings with a sommelier and themed wine evenings are also held.

9. A real “art boutique” on the waves
The interiors of the liners are decorated with real works of modern art created especially for Explora Journeys. The design is inspired by nature, oceans and Scandinavian minimalism.

10. Explora works with eco-brands
Only products from sustainable brands are used on board: cosmetics, textiles, accessories — everything is selected taking into account ethical production and ecology.

11. No loud advertisements
A calm atmosphere is important in the philosophy of "Ocean State of Mind": there are no loud schedules on board over the loudspeaker, but instead — personal consultations, quiet zones and a meditative pace of travel.

12. Possibility to buy the entire ship
Explora Journeys offers a full charter service for a wedding, corporate event or private expedition. This is a rare option even among luxury brands.

13. Cruises with world-class experts and guests
On board, trips are periodically conducted accompanied by famous scientists, philosophers, and inspirations who give lectures, hold workshops or exclusive meetings for guests.

Explora Journeys cruise line offers an exceptional level of luxury, where each cabin is a spacious suite with a private terrace, designed for maximum comfort and an individual approach to each guest. All suites are divided into several categories, each with its own unique features.

- Ocean Suites — Spacious and Bright

Ocean Terrace Suites
• Area: 35 sq. m.
• Features: panoramic floor-to-ceiling windows, private terrace, spacious bathroom with shower, seating area, king-size bed, dressing room, minibar, espresso machine and kettle with a selection of drinks.

Ocean Grand Terrace Suites
• Area: 43–49 sq. m.
• Features: extended terrace with sunbed, increased living area, bathroom with bathtub and shower, personalized minibar, espresso machine.

Some Ocean Suites (Terrace and Grand) are available in a “connecting suites” configuration — meaning they can be combined to create a family space.

- Ocean Penthouses — Elegance and Space

• Area: 66–78 sq. m.
• Features: separate bedroom and living room, private dining area, spacious terrace, bathroom with bathtub and shower, priority boarding and disembarking, free laundry services, personal concierge.
• Subcategories:
   - Deluxe Penthouse: a spacious stateroom with a separate bedroom and living room, a large terrace and a luxurious bathroom with a separate bathtub and shower. 
   - Premier Penthouse: features increased space and additional amenities, such as a terrace dining area and an extended seating area. 
   - Grand Penthouse: the largest of the penthouses, with a separate dining room, a spacious terrace and additional privileges.

- Ocean Residences — Privacy and Exclusivity

• Area: 70–149 sq. m.
• Features: personal Residence Host, private jacuzzis, expanded living areas, exclusive services, priority boarding and disembarkation.
• Subcategories:
   - Cove Residences: located at the stern, with panoramic views, a large terrace and an outdoor jacuzzi.
   - Retreat Residences: spacious cabin with a separate living room, dining area for four, large terrace and jacuzzi.
   - Serenity Residences: features a peaceful atmosphere, a large area, a dining area for six people, and a luxurious bathroom with a separate bathtub and shower.
   - Cocoon Residences: one of the most spacious cabins on board, with a large terrace located at the stern and luxurious interiors.

- Owner’s Residence — the Pinnacle of Luxury

• Area: 280 sq. m.
• Features: the most luxurious cabin on board with a separate living room, dining room for eight people, private terrace across the entire width of the ship, jacuzzi, sauna, fireplace, personal bar, Technogym equipment, personal service, exclusive services and privileges.

All Explora Journeys suites are equipped with modern technology, including Smart TVs, wireless charging, blackout curtains and individual climate control. Guests also have access to personal concierge services and 24-hour room service. Each cabin has a private terrace overlooking the ocean, creating the perfect setting for relaxing and enjoying the sea views.

Explora Journeys offers a premium all-inclusive service with a flexible discount system that allows you to tailor your trip to your individual needs and meet high standards of relaxation. The company also regularly offers special discounts and promotions, for more information, contact your Four Gates Group cruise expert.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

All-Inclusive Ocean Journey Fare
The only cruise line rate that includes:
• Accommodation in spacious suites with private terraces.
• Unlimited dining at all restaurants (except Anthology, where additional charges apply).
• Unlimited beverages, including premium wines, cocktails, coffee and minibar drinks.
• High-speed Starlink Wi-Fi.
• Fitness classes and access to the spa’s thermal area.
• Gratuities for all staff.
• Transfers to/from the city center at ports of call (where applicable).
• Welcome bottle of champagne and a bottle of alcohol of your choice in the cabin.

Please note that shore excursions (Destination Experiences), airport transfers and laundry services are not included in the rate and are charged separately.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. How do I find out about the daily program on board Explora Journeys?
After boarding, simply connect to the ship’s guest Wi-Fi network to view the daily program on the Explora Journeys mobile app.

2. Can I book port excursions directly from the ship?
Yes, you can book all available expeditions via the mobile app, the interactive TV in the cabin, or by contacting the Journey Experience service on board.

3. Do I need a smartphone to use the onboard services?
A smartphone is preferred but not required. All services are also available via the TV in my cabin or at the guest service desk. If necessary, the staff will assist you with information without a mobile device.

4. Can I change the restaurant or dinner time during my cruise?
Yes, you can change the restaurants, reservation times and number of guests directly in the app or by contacting the Journey Concierge. All changes are subject to availability.

5. Are personal electronic devices allowed in public areas?
You are welcome to use your phones, tablets and laptops in the lounges, on the decks or in the bars. Some restaurants may have a “no screen” policy during dinner.

6. Is it mandatory to use the mobile app to check in for events?
No, but it is the most convenient way. If you prefer, our Concierge or Journey Experience staff can help you manually check in for your event.

7. How do I contact staff while traveling?
The easiest way is through the Chat section of the Explora Journeys mobile app. You can also call from your stateroom phone or speak to a Guest Services representative in person.

8. What language is the information provided on board?
The main language of communication and service on board is English. However, the staff speaks several languages, including Italian, French, German, Spanish and others, depending on the nationality of the passengers.

9. Is it possible to view information on the TV in the cabin?
The TV in the cabin has an interactive menu where you can view the daily schedule, restaurant menus, excursions, films, news and account balance.

10. How can I quickly find out about changes to the schedule or program?
All updates appear instantly in the mobile app. You will also receive notifications in your cabin or via speakerphone in case of important changes.

11. Is it possible to receive a printed version of the daily plan?
Yes, a printed Journey Daily newsletter with a schedule of events, weather, news and announcements is delivered to your cabin every day.

12. Is information accessible for guests with visual or hearing impairments?
Yes, Explora Journeys has an inclusive approach: you can request materials in larger print, as well as sign language translation services or subtitles on the TV (upon prior request).

13. Is there a navigation system on the ship?
Yes, navigation touchscreens are located in public areas of the ship. They help you find the right location, restaurant or event. Navigation is also available in the app.

14. Where can I find out about the operation of the spa, gym or pools?
In the app, on the TV in the cabin or on special touch panels you will find the opening hours of each area and available services. Spa treatments can be booked via the app or Concierge.

15. How can I view the restaurant menus in advance?
All restaurant menus (as well as the wine list) are available via the app and the TV in the cabin. If you need a printed version or a special diet menu, please contact the restaurant staff.

16. Can I change the cabin settings (temperature, lighting, curtains)?
All cabins have the Smart Room Control system: using the panel or mobile app, you can adjust the lighting, climate control, open/close the curtains.

17. Is there a library or quiet space on board?
Explora Journeys offers an elegant library, The Journeys Lounge, where you can read books, magazines, watch a selection of films or simply enjoy the silence.

18. How do I find out about the dress code or recommendations for evening events?
You can find information about the recommended style of clothing for the day in the daily bulletin or app. There is no strict dress code on board, but evening events may be marked as "elegant" or "resort chic".

19. Is there a photo gallery on board or the opportunity to order a professional photo?
Explora Journeys offers the services of a professional photographer. The photo gallery is available in a special area on board or online in your profile. You can order a photo shoot or purchase ready-made photos.

20. How do I find out about the disembarkation procedure at ports?
Detailed information is available in the app and Journey Daily the day before the port. A video briefing is also available on the TV in the cabin. Excursions have special fees in certain areas - you will be informed of the time and location.

21. Is laundry service available on board?
There are no public laundry facilities on board, but laundry, ironing and dry cleaning services are available for an additional fee or free of charge for certain cabin categories. Orders are made through cabin service.

22. Is there a beauty salon or hairdresser on board?
There is a beauty salon on board, offering a variety of services, including haircuts, styling and other treatments.

23. Can I bring food on board?
For hygiene and safety reasons, passengers are advised not to bring food on board. However, if you have any special dietary requirements, please advise us at the time of booking.

24. Are newspapers or magazines available on board?
Yes, a digital selection of the world’s major daily newspapers is available on board.

25. Are beach towels available on board?
Beach towels are available at each pool, and one towel for shore use is provided in your stateroom.

26. Are bathrobes and slippers provided in the stateroom?
All Explora Journeys residences provide soft bathrobes, slippers, and high-quality toiletries in reusable glass bottles.

27. Is smoking allowed on board?
Smoking (including e-cigarettes) is permitted only in designated areas. Smoking is strictly prohibited in staterooms, on balconies, in restaurants, and indoors.

28. Do I need to book spa treatments or treatments in advance?
It is advisable to book spa treatments, beauty salon treatments or yoga classes in advance via the app or on board to guarantee a convenient time.

29. Can I store valuables in the safe?
Yes, each cabin has a safe for storing documents, jewelry and valuables.

30. Is there water in the cabin?
Each residence has a minibar with still and sparkling water, which is regularly replenished and included in the cruise price.

31. What electrical appliances are allowed on board?
Personal low-power appliances are allowed, such as hair dryers, curling irons, hair straighteners, chargers, laptops, cameras.
Extension cords, electric kettles, coffee makers, clothes irons, steam generators and any heating devices are prohibited.

32. Can I bring a pet with me?
Pets are not allowed on board, except for certified guide dogs for guests with disabilities.

33. Can I organize a celebration (birthday, anniversary, etc.) on board?
Yes, Explora Journeys will be happy to help organize a personalized celebration: cake, flowers, welcome to the room, special dinner. Advance booking through a cruise consultant or on board is recommended.

34. Are there cabins on board adapted for guests with limited mobility?
Yes, Explora Journeys has cabins adapted for guests with limited mobility. For detailed information on the location of such cabins, it is recommended to contact the company representatives. The liner also has specially equipped elevators and easy access to public areas, and the crew is ready to assist passengers with additional needs.

35. Are there conference rooms or business event facilities on board?
Explora Journeys offers private rooms and flexible spaces for meetings, presentations or private events. Turnkey arrangements can be made with the help of an onboard manager.

36. Can I buy gift certificates or give a gift to another passenger?
Yes, gift certificates are available, as well as the option to arrange a surprise - a spa treatment, a bottle of champagne, a gift to the cabin. Please contact the reception or book in advance.

37. Can I bring alcohol on board?
Explora Journeys allows passengers to bring a limited amount of alcohol - usually one bottle of wine or champagne per person upon embarkation. All other alcoholic beverages purchased off-ship will be stored by the crew and returned at the end of the cruise.
Bringing your own alcohol in excess of the established limit or consuming it in public areas is prohibited. There are also a variety of bars and restaurants on board with a wide selection of drinks.

Especially for Explora Journeys guests, Four Gates Group specialists have prepared a detailed section dedicated to online check-in for the cruise.
The information is based on official sources provided by Explora Journeys.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. When can I check in online?
Online check-in is available from 90 to 1 day before the cruise departure, provided that the booking is paid in full.

2. How do I check in online?
You can check in online through the official Explora Journeys website or via the mobile app. To do this, you will need:
• Booking number
• First and last name
• Date of birth

3. Can I check in online from my phone?
Yes, online check-in is available on both a computer and a mobile device. We recommend downloading the Explora Journeys mobile app for convenient access to your cruise information.

4. What if I can’t check in online?
If you are having trouble checking in online, please contact your Explora Journeys representative or the on-site team upon boarding.

5. Can I check in without a reservation?
You can create a My Explora account without a reservation. However, you will not be able to access your booking details and online check-in until after your booking has been made.

6. Do I need a My Explora account to check in?
Yes, you do need a My Explora account to check in online. This will allow you to manage your booking, view your cruise details and access additional services.

7. What documents are required for online check-in?
During online check-in, you will need to provide:
• A valid passport (valid for at least 6 months after the end of the cruise).
• Visa details (if required for the itinerary).
• Emergency contact information.
• Medical information (if applicable).

8. Can I register my entire family or group at once?
Yes, if you are the lead passenger on a booking, you can complete online check-in for all persons on your booking. However, you will need their documents and personal details to do so.

9. Can I make changes to my application after completing online check-in?
Yes, some changes (e.g. contact details, special dietary or medical requests) can be made even after the check-in is complete by contacting support or updating your details in your MyExplora profile.

10. What if I forgot to print my online check-in confirmation?
A physical copy is not required. Your online check-in confirmation will be available electronically in your MyExplora account and will be sent to your email. You can also present it on your phone.

11. Can I check in if I have forgotten my booking reference?
You will need your booking reference to log in to the online check-in system. If you do not remember it, please contact your cruise expert or Explora Journeys to resend your booking details.

12. What if I miss the online check-in deadline?
In this case, you will need to check in directly at the cruise terminal on the day of embarkation. This may take longer, so it is recommended that you complete your online check-in well in advance.

13. Do I need to upload a photo when checking in online?
Yes, in most cases you will be asked to upload a passport-style photo. This speeds up boarding and improves security.

14. What other benefits does online check-in have?
• Faster boarding process.
• Ability to pre-book restaurants, spas, excursions.
• Access to the Explora Journeys mobile app before your trip.
• Receive your e-ticket on time.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What credit cards are accepted for payment?
Explora Journeys accepts the following credit cards:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Union Pay

2. What currency is used on board?
Explora Journeys uses the Euro (€) as the primary currency for all transactions.

3. Are gratuities included in the price of your trip?
Yes, gratuities are included in the price of your trip. However, if you would like to give your crew an extra tip for their exceptional service, this is at your discretion.

4. Can I change my credit card for payment on board?
Yes, you can change your credit card for payment on board by contacting Guest Services.

5. Can I use cash on board?
Explora Journeys is a cashless payment system. All purchases are made using your onboard card, which is linked to a credit or debit card.

6. Are there ATMs onboard?
There are no ATMs onboard Explora Journeys. It is recommended to carry sufficient cash for use at ports of call or on private excursions.

7. Can I use gift cards to pay onboard?
Explora Journeys does not currently offer gift cards to pay for onboard services. It is recommended to use credit or debit cards for all transactions.

8. Can I receive a detailed expense report after my cruise?
Yes, at the end of my cruise, you will receive a detailed report of all expenses made using your onboard card. This report can be received electronically or in paper form.

9. Can I prepay for some services before my cruise?
Yes, you can pre-book and pay for some services, such as excursions, specialty restaurants, and other activities, through your Explora Journeys account. This will help you better budget and avoid lines on board.

10. Can I limit my children’s spending on board?
Yes, you can set spending limits for children during online check-in or at the guest service desk, or completely disable their onboard card purchases. This will help you avoid unexpected expenses.

11. What is Journey Experience Credit (JEC) and how do I use it?
Journey Experience Credit (JEC) is a credit that can be used to pay for additional onboard services such as spa treatments, excursions, specialty drinks, boutique purchases, etc. JEC cannot be used for purchases at certain luxury stores (e.g. Rolex, Cartier), the casino, cash withdrawals, or tips. All credit must be used by 6:00 PM on the last day of the cruise; unused funds are non-refundable.

12. Can I make a cash deposit instead of registering a card?
Yes, if you do not wish to use a payment card, you can make a cash deposit upon boarding. If your expenses exceed this amount, you will be asked to make an additional deposit.

Important: Four Gates Group cruise experts recommend that you top up your onboard card with cash. If you have linked your bank card to your onboard card, the bank may freeze an amount equal to the expenses on board. The frozen funds will be returned to you, but this may take from several days to a month.

13. Can I track my spending on board?
You can review your spending at any time on the Explora Journeys app or on your in-cabin TV. If you would like a printed copy, please contact the Guest Services desk.

14. Can I use my onboard credit for pre-cruise purchases?
Yes, onboard credit can be used for pre-cruise purchases, such as spa services, excursions or special events, through the Explora Journeys platform.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Is there a medical center on board?
Yes, every Explora Journeys ship has a medical center that operates 24/7. The center is equipped to provide first aid and treat minor illnesses. It is worth noting that the medical center is not a full-fledged hospital, and the doctor on board is not a specialist in a narrow profile.

2. Is there a doctor on board?
There is a qualified doctor on board who provides medical care in the medical center. However, as stated above, the doctor is not a specialist in a narrow profile.

3. Do you have to pay for medical services on board?
Yes, medical consultations and services on board are paid. Therefore, it is strongly recommended to have comprehensive travel medical insurance that covers the costs of treatment, evacuation and other related expenses.

4. Is medical insurance accepted on board?
The medical center on board can provide an itemized bill for further reimbursement by your insurance company. However, insurance policies are not processed directly on board, so payment for services is made by the passenger, and reimbursement occurs after the cruise through the insurance company.

5. What should I do if I develop symptoms of illness during my cruise?
If I develop flu-like symptoms or other signs of illness, I should immediately report to the medical center. Treatment is provided free of charge in such cases. If a contagious disease is suspected, a special protocol will be activated in cooperation with the relevant health authorities.

6. Do I need to declare any pre-existing medical conditions before traveling?
Yes, if you have a medical condition that may affect your ability to travel on the cruise itinerary, you must notify Explora Journeys at the time of booking and provide a medical certificate from your doctor.

7. Is travel permitted during pregnancy?
Guests are advised to consult with their doctor before traveling. At any stage of pregnancy, a medical certificate from a doctor confirming the ability to travel on the specific itinerary is required. Explora Journeys reserves the right to deny boarding to guests who are in the late stages of pregnancy or who have not provided the appropriate medical certificate.

8. Are wheelchairs or other mobility aids available on board?
Guests who require special services during their trip must notify us in writing prior to final payment.

9. Are medical equipment allowed?
Yes, passengers may bring medical equipment such as wheelchairs, motorized scooters, or oxygen therapy devices. This must be notified in writing prior to final payment to ensure the safe transportation and storage of the equipment.

10. What measures are in place to prevent the spread of infection?
Explora Journeys has implemented enhanced sanitation measures, updated air filtration systems, and enhanced medical protocols to ensure the safety of guests. Guests are encouraged to seek immediate medical attention if they develop flu-like symptoms or other illnesses.

Explora Club is a premium loyalty program from Explora Journeys, designed to recognize and reward our most loyal guests. Members receive personalized privileges, exclusive service, access to events, special discounts, and even a free trip.
Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What is Explora Club?
Explora Club is a free loyalty program that offers exclusive benefits to travelers traveling with Explora Journeys. All benefits increase with increasing status in the club.

2. Who can join?
Anyone over the age of 18 (or 21 in the US) can join the club.

3. How do I join the Explora Club?
You can join the program through your My Explora account, onboard, or by contacting the Explora Experience Centre.

4. What are the membership levels?
- Classic
- Silver
- Gold
- Diamond

Each level opens up access to new bonuses and benefits.

5. What are the main benefits of membership?
• Discounts on future trips (from 5%).
• Onboard credits (0 for wellness or excursions).
• Priority access to new travel collections.
• Gifts for special events.
• Free travel for Diamond-level members.

You can find detailed information about the main benefits of participating in the Explora Club program in the "Loyalty Program" section.

6. How are points earned in the club?
Members earn 100 points for every $ 1,000 or €1,000 spent on tickets and additional services during their trip.

7. Can I use points to pay for cruises?
Points cannot be used as payment, but they do contribute to your level in the club, which provides additional benefits and discounts.

8. Can I earn points for past trips?
No, points are only earned for trips taken after joining the program.

9. Can I lose my points?
Yes. If you do not travel for 5 years, all points are cancelled and your status is downgraded to Classic.

10. Can I transfer my points to another member?
No, points are personal and cannot be transferred.

11. Can I join the club during a cruise?
Yes, but the privileges will only be active during your next trip.

12. What is Status Match and how does it work?
Status Match is an opportunity to earn a corresponding level in Explora Club based on your status in another cruise or travel program. You can submit a request during registration or through your My Explora account by providing proof of your current status in the other program. The request will be processed within 10 business days.

13. How many times can you use Status Match?
This program can only be used once.

14. How to find out the number of points and current level?
Log in to your personal My Explora account, where all current information about your status and points is displayed.

15. What to do if the points were not credited?
If you do not see the accrued points after your trip, contact the Explora Experience Centre or use the feedback form on the website.

16. Can I cancel my participation in the program?
Yes, you can cancel your participation by sending a written request to Explora S.A. in Geneva.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What boutiques are available on board?
Explora Journeys ships feature exclusive boutiques from global brands, including:
• Rolex (only on EXPLORA I) - the world’s first Rolex boutique at sea.
• Buccellati (only on EXPLORA II) - the first Buccellati boutique at sea.
• Cartier, Panerai, Piaget - boutiques with luxury watches and jewelry.

2. What is the shopping concept on board Explora Journeys?
Explora Journeys offers a unique retail experience called The Journey, which combines luxury, craftsmanship and sustainability. This concept aims to create a calm and relaxing shopping atmosphere, where each brand and product has its own history and origin. The Journey is a space with over 30 niche brands offering clothing, accessories, perfumes, cosmetics, homewares and gastronomic delicacies.

3. What brands are featured in The Journey?
The Journey features brands that are known for their craftsmanship and sustainability, including:
• Perfumery and skincare: Fueguia 1833, Memo Paris, Floraïku, Room 1015, Dr. Levy, Soley Organics.
• Clothing: Kampos, North Sails, Save The Duck, Zimmerli, Waimari.
• Accessories: Pink Maharani, Aaks, Borsalino, Moscot, Maui Jim.
• Homeware: Bottega Conticelli, Caran d’Ache, Assouline, Loqi.
• Gastronomy: A selection of local delicacies inspired by travel itineraries.

4. Is there a difference between the boutiques on board and on land?
No, the boutiques on board offer the same collections, including exclusive items, with full service and warranty. The only difference is that there is no after-sales service on board due to customs restrictions.

5. What currency is used for purchases on board?
All purchases are made in euros (€). Prices correspond to the official retail prices of the brands in the US or Europe.

6. Can I reserve or pre-order items?
No, there is no pre-reservation or pre-ordering of items. All purchases are made directly on board.

7. Are there limits on the number of items purchased?
Yes, there are limits on the number of identical items that can be purchased, as per brand policy.

8. Can essentials be purchased onboard?
A limited range of toiletries and travel accessories are available on The Journey.

9. Are watch or jewelry adjustments available?
Yes, bracelets or straps can be adjusted if the necessary parts are available on board.

10. Can I get a tax refund for purchases made on board?
All purchases are made duty-free. However, upon disembarkation at the destination port, passengers must comply with the customs regulations of the country of arrival.

11. Are there exclusive products available only on board?
Yes, The Journey offers products created exclusively for Explora Journeys and only available on board. These include unique fragrances, accessories and other items that cannot be purchased elsewhere.

12. What is The Journey’s sustainability philosophy?
Explora Journeys strives to partner with brands that are B Corp or Butterfly Mark certified, which demonstrates their commitment to environmental and social standards. This ensures that the products meet high standards of sustainability.

13. Is there a personalized shopping experience?
Explora Club members at Diamond level are eligible for a private shopping experience outside of regular boutique hours. This allows you to enjoy exclusive service and personalized recommendations.

14. What other features are there when shopping on board?
• Ship Fragrance: Explora Journeys has introduced its own fragrance, Mandala Blue, created by perfumer Alberto Morillas. This fragrance is available for purchase at The Journey.
• Culinary Delights: The boutiques also feature gourmet food and beverages from local producers, reflecting the culinary traditions of the regions visited.
• Boutique Design: The boutique spaces are designed to create a relaxed atmosphere, with an emphasis on the history and origin of each product.

15. Is it possible to get advice from experts?
The boutique staff consists of experienced professionals who provide detailed information about each brand and product, helping guests make an informed choice.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What entertainment is offered on board?
Explora Journeys offers a variety of entertainment programs, including live music, theme nights, and interactive events. Guests can enjoy performances in various lounges, such as the Explora Lounge and Journeys Lounge, which host concerts, jazz nights, and other musical events. Themed parties, such as Bal Mythos and Inferno, are also organized, which create a unique atmosphere for guests.

2. Are there special activities for children and teenagers?
Yes, there is a Nautilus Club on board for children aged 6 to 17, which offers a variety of activities, including video games, creative workshops, and educational programs. For younger children aged 3 to 5, games and activities are also provided, accompanied by parents. The club is open daily from 9:00 a.m. to midnight.

3. What educational and cultural programs are available to guests?
Explora Journeys offers enrichment programs such as:
• The Book Club: book discussions related to the regions of the trip.
• Single Origin: barista-led coffee tastings from different countries.
• Artisanal: workshops on local crafts such as weaving and chocolate making.
• Dance the Day Away: dance lessons that reflect the culture of the regions visited.

4. Are there opportunities for relaxation and wellness?
Yes, there are daily rituals on board aimed at relaxation and wellness:
• Ocean State of Mind: morning meditations with ocean views.
• Sundial Salutation: twice-daily movement practices for vigor and peace.
• Moonrise: monthly full moon party with live music and cocktails.

5. What interactive activities are available to guests?
Guests can participate in a variety of interactive activities, such as:
• Captain’s Log… Secrets of the Sail: a guided tour with the captain or bridge officers.
• Midnight Wayfinder: storytelling and music under the stars.
• Melodic Master Class: master classes in music and composition from resident artists.

6. Are there any special events for adult guests?
Events for adult guests include:
• The Spirit of Whiskey: tastings and cocktail making workshops.
• An Evening by Candlelight: performances by musicians in a cozy candlelit atmosphere.
• Decadence: themed evenings with live music and performances.

7. Are there opportunities for digital interaction on board?
Yes, Explora Journeys has implemented digital activities that allow guests to participate in daily events such as quizzes, crosswords and music requests during performances using QR codes.

8. Are there any special activities for guests traveling alone?
Yes, there is a Solivagant Society program for independent travelers, which includes a variety of activities and events aimed at building community and making new friends.

9. Are there activities for guests who lead a healthy lifestyle?
Explora Journeys offers a Club Soda program that supports guests who lead a non-alcoholic lifestyle by organizing appropriate activities and entertainment.

10. What activities are available for families with children?
In addition to the Nautilus Club, joint activities are organized for families, such as:
• Movie nights: watching movies in the open air.
• Creative workshops: joint crafting and drawing.
• Educational programs: getting to know the culture and traditions of the regions visited.

11. What musical programs are offered on board?
Explora Journeys organizes a variety of musical performances, including:
• Voices of Vegas: a show with songs from Frank Sinatra to Adele.
• Motor City: a musical revue with Motown hits.
• Songbook Series: performances dedicated to the works of Billy Joel and Carole King.
• Electric Violinists and West End Singers: performances by electric violinists and singers from the West End.

12. Are there any special events for wine lovers?
Yes, Explora I has a wine cellar with rare and aged wines. Guests can enjoy tastings led by Master of Wine Rod Smith and enjoy wines in the Anthology restaurant, which features wines from the Le Marche region.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Is there Wi-Fi on board Explora Journeys?
Yes, all Explora Journeys ships have free Wi-Fi. It is available in all cabins and public areas.

2. What is the internet speed on board?
Explora Journeys has partnered with SES to provide high-speed internet on board. Each cabin has its own Wi-Fi hotspot, ensuring a stable connection. Tests have shown download speeds of over 100 Mbps.

3. Are there any restrictions on Wi-Fi usage?
The Wi-Fi is unlimited. Guests are free to use the internet for web browsing, email, social media, instant messaging, and voice and video calls.

4. Is the connection stable throughout the entire itinerary?
Although Explora Journeys uses Starlink technology to ensure a stable connection, there may be temporary outages or reduced internet speeds in some navigation areas or during certain weather conditions.

5. Is there an additional charge for Wi-Fi?
No, Wi-Fi is included in the price of the trip and does not require an additional charge.

6. Is Wi-Fi available in public areas of the ship?
Wi-Fi is available in all public areas of the ship, including restaurants, lounges, pools and other common areas.

7. Is streaming services available on board?
Yes, thanks to the high-speed connection, guests can use streaming services such as Netflix, YouTube and others. However, please note that there may be temporary speed restrictions in certain areas.

8. Do I need to register or enter a password to access the Wi-Fi?
Information on how to access the Wi-Fi, including possible passwords or instructions, is provided to guests during check-in or in the information materials in the stateroom.

9. Can I use the Wi-Fi for work or video conferencing?
High-speed internet allows for video conferencing, downloading and sending large files, and other work tasks.

10. Can I connect multiple devices to the Wi-Fi at the same time?
Yes, guests can connect multiple devices to the Wi-Fi at the same time without additional restrictions.

11. Is technical support available if there are problems with the Internet?
If you are experiencing technical difficulties with the Wi-Fi connection, you can contact the Guest Services Desk or your Concierge if you are staying in an Ocean Terrace residence or above. They will help resolve the issue or refer you to specialists.

12. Is Wi-Fi available in ports during port stops?
The internet on board continues to work even during port stops. However, connection speeds may vary depending on local conditions or the infrastructure of the region.

13. Do I need to activate Wi-Fi on each device individually?
Yes, each device (smartphone, tablet, laptop, etc.) must be connected to the onboard network individually, following the instructions provided during check-in.

14. Can I use a VPN for work or security?
VPN connections are generally supported, but connection speeds may be slower when using a VPN. This also depends on the settings of your company or provider.

15. Are there restrictions on the use of certain services or websites?
There is no censorship or content filtering on board. However, some websites or services may be temporarily unavailable due to external technical reasons or geographical restrictions.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What safety measures are in place on board?
Explora Journeys places a high priority on the safety of its passengers. There are strict safety protocols in place on board, including regular crew training, equipment inspections, and emergency response systems.

2. How is the ship’s sanitation and hygiene maintained?
Enhanced sanitation measures are in place on board, including regular disinfection of public areas and cabins, as well as improved air filtration systems to ensure cleanliness and safety.

3. Are there restrictions on what items can be brought on board?
Yes, certain items are prohibited on board, such as weapons and explosives, alcoholic beverages (except for permitted quantities of wine or champagne), household appliances with an exposed heating element (e.g. irons, electric kettles), narcotics, and other prohibited items. A full list of prohibited items can be found on the official Explora Journeys website.

4. How do I report an emergency or crime on board?
In the event of an emergency or suspected crime, passengers should immediately contact the Guest Services desk or call 99 for assistance.

5. Are there life jackets on board?
Each Explora Journeys cabin has life jackets for all guests, including children’s sizes. Instructions on how to use them are provided during the mandatory safety training on the day of embarkation.

6. What measures are taken in the event of an outbreak of an infectious disease?
If an infectious disease is detected on board, a special protocol is activated, which includes isolation of the patient, medical examination and, if necessary, evacuation to a medical facility on land.

7. How is the safety of children on board ensured?
Explora Journeys adheres to strict safety rules for children, including special measures in playgrounds, mandatory adult supervision and restrictions on access to certain areas of the ship.

8. Is medical care provided in case of illness on board?
Yes, there is a medical center on board equipped to provide first aid and treat minor illnesses. In the event of serious medical situations, passengers may be evacuated to the nearest medical facility. Medical consultations on board are subject to a fee, so it is recommended to have appropriate medical insurance that covers treatment and evacuation costs.

9. Are there any restrictions on pregnant women traveling on board?
Explora Journeys welcomes pregnant women who are less than 24 weeks pregnant at the time of the end of the trip. Pregnant women who are 24 weeks or more pregnant by the end of the trip will not be accepted on board. A medical certificate confirming that it is safe to travel must also be provided prior to boarding.

10. Are vaccinations required prior to travel?
Explora Journeys is constantly evaluating all options to protect the well-being of guests and the communities they travel to. Vaccination requirements may vary depending on the destination and current situation. It is recommended that you consult your personal physician with any health questions.

11. What are the evacuation procedures in case of an emergency?
All guests must complete a mandatory pre-sail safety briefing, which will explain what to do in the event of an emergency. Emergency exits, lifeboats and evacuation instructions are clearly marked on board. The crew is well-trained and regularly trained.

12. Are there CCTV cameras on board?
Yes, the ship operates a CCTV system in public areas to ensure the safety of guests and crew. The recordings may only be used in cases provided for in the privacy and security policy.

13. How does Explora Journeys respond to suspicious behavior by guests or staff?
The crew is trained to detect and respond to any suspicious or unsafe behavior. Guests can also report anything that seems unusual or threatening to security. Confidentiality is guaranteed.

14. What should I do if I am lost or have lost a companion?
In this case, please contact Guest Services. There are clear protocols on board for searching for missing persons and communicating with guests. It is also recommended to use the Explora Journeys app, which helps you navigate the ship.

15. Can children be left unattended?
Children under 16 years of age must be supervised by an adult in public areas. Explora Journeys is not responsible for unaccompanied children. Shared activities are available for families, and babysitting services may be available upon request.

16. Are there guards or security on board?
Yes, there are specially trained security personnel on board to maintain order and respond to any incidents.

17. Are there fire protection systems and how often are they checked?
Each ship is equipped with modern fire detection and extinguishing systems. Alarms, sprinklers and other equipment are regularly checked in accordance with international safety standards.

18. Are safety training and briefings announced?
Yes, immediately after boarding you will receive information about the location of the mandatory safety briefing — this can be viewed in the app or on the TV screen. The staff will also remind you verbally.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What is included in the cruise price?
The cruise price includes:
- Accommodation in the selected cabin category
- Nine culinary venues
- Unlimited beverages (including wines, premium spirits, coffee, tea and soft drinks)
- Access to the thermal spa
- Free high-speed Wi-Fi
- Wellness and fitness programs
- Gratuities
- Transfers from the port to the city center (where available)
- Bottle of wine and spirits of the guests’ choice upon arrival
- Welcome bottle of champagne and drinks in the cabin
- Authentic, cultural and intuitive service
- Additional benefits for guests staying in Ocean Grand Terrace Suites, Ocean Penthouses and Ocean Residences

2. What documents are required for boarding?
• Passport: must be valid for at least 6 months after the end of the cruise.
• Visa: if required, depending on the cruise itineraries. It is recommended to check the requirements on the official websites of the governments of the countries you plan to visit.
• Reservation: reservation confirmation number.
• Credit card: for check-in and possible expenses on board.

3. Do I need to register online to book excursions or activities?
To book excursions (Destination Experiences), you must have a booking number and a deposit. Excursions can be pre-booked up to 3 days prior to departure, after which bookings can only be made on board.

4. Do I need to arrive at the port early?
It is recommended that you arrive at the port early to allow enough time for customs and check-in. Please refer to your booking confirmation for details of your arrival time.

Important: it is recommended to be on board the ship 2 hours before departure!

5. What happens at the cruise terminal?
At the cruise terminal you:
• Go through customs control.
• Check in for boarding by presenting the necessary documents.
• Check in your main luggage, which will be delivered to your cabin.
• Receive a boarding pass, which serves as a cabin key and a means of identification on board.

6. When can you access your cabin?
There are no specific times for cabin access, but cabins are usually available after lunch. After boarding, you can enjoy lunch, explore the ship, or participate in onboard activities.

7. Can I bring hand luggage?
Yes, it is recommended to bring hand luggage with essential items such as documents, medication, toiletries, and valuables.

8. When is your main luggage delivered to your cabin?
Your main luggage, checked in at the terminal, will be delivered to your cabin within a few hours of boarding. It is recommended to bring your essential items in your hand luggage.

9. What should you know about health and safety before you cruise?
• Medical documentation: guests must have up-to-date medical documentation and disclose any medical conditions that may affect their trip.
• Medical insurance: it is recommended to have insurance that covers medical expenses during your trip.
• Personal medication: bring necessary medications and first aid supplies.

10. What to do if you are late for boarding?
In the event of a delay, it is recommended that you contact Explora Journeys or your cruise specialist immediately. If the ship has already departed, you will need to make your own way to the next port of call at your own expense.

To avoid delays, it is recommended that you:
• Arrive at the port city the day before your cruise.
• Arrange a transfer with Explora Journeys (available from select airports) to reduce your risk.

11. Are there refunds for late arrivals?
Refunds depend on the specific circumstances and booking conditions. It is recommended to have travel insurance that covers such cases. If you are late for your cruise due to your own circumstances, your funds will not be refunded.

12. Can I book transfers to/from the port?
Yes, Explora Journeys offers pre-booked transfers to and from the port. It is recommended to notify us of this at the time of booking or contact Explora Journeys to arrange a transfer.

13. Is assistance available at the port?
Each port has a partner team to assist and resolve unforeseen situations.

14. Can I use a mobile phone?
Yes, but please note your operator’s roaming rates. It is recommended to check the details before the cruise begins.

15. Where is the pre-excursion meeting point?
The meeting point for each excursion (Destination Experience) is determined in advance and is indicated on your excursion ticket — the Meeting Point. This can be one of the following locations on board:
- the theater (Explora Lounge),
- a separate area on one of the deck levels,
- directly at the exit from the liner, if disembarking is direct.

16. When should you meet up for the pre-tour meeting?
• The meeting time is indicated on your ticket. Usually 15–30 minutes before the tour starts.
• It is very important to arrive on time, as the group may leave without you if you are late.
• Departure to the port is organized by groups, so do not try to leave the ship on your own early without participating in the organized meeting.
• For some ports, a transfer by tender may be required. In this case, additional information will also be indicated on your ticket.

17. How will you receive your excursion tickets?
• Your tickets for booked excursions will be delivered directly to your stateroom the day before your respective port of call.
• If for some reason you have not received your ticket:
   - Contact the Destination Experiences Desk onboard.
   - Check the Explora App/digital portal on your stateroom TV — there may be duplicates/digital versions available.

18. What is the electrical voltage on board?
• 220V / 110V in all cabins.
• Universal power outlets and USB ports available.

19. Can I change or cancel my cruise after booking?
Yes, but cancellation policies apply. The closer to the departure date, the less refunds will be given. Please check with your cruise specialist for the latest cancellation policy.

Especially for Explora Journeys guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Explora Journeys cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. Can you take children on a cruise with Explora Journeys?
Yes, but here are some things to know:
• Explora Journeys is a lifestyle cruise for an adult audience, so there are few entertainment areas for children.
• If you are planning a trip with children, make sure that the itinerary and ship meet your expectations for a family vacation.

2. What is the age of children allowed on board?
Children under 6 months are not allowed on board. For some routes, children under 12 months are allowed. Age-appropriate toys are provided in the cabins for the youngest passengers (6 to 24 months). Children aged 3 to 5 years can participate in special activities at the Nautilus Club when accompanied by a parent or guardian. Children and teenagers aged 6 to 17 years have access to the full range of activities at the Nautilus Club.

3. What is the Nautilus Club?
The Nautilus Club is a specially equipped space for children and teenagers aged 6 to 17 years, open daily from 9:00 to midnight. It offers a variety of activities, including sports games, creative workshops, video games and educational programs. Children aged 3 to 5 years can participate in special activities at the Nautilus Club when accompanied by a parent or guardian.

4. What entertainment is available for children?
At Nautilus Club, children can enjoy modern video games (PlayStation 5, VR2, Xbox, Nintendo Switch, iPads, Oculus Pro), board games, billiards, creative workshops and sports activities. Educational excursions are also organized, such as a visit to the space center or whale watching with the participation of marine biologists.

5. Are there special discounts for children?
Explora Journeys offers attractive discounts for families:
• Children aged 6 to 23 months travel free.
• Children aged 2 to 17 years receive a discount of up to 50% of the cost of the trip.

These discounts apply if children are registered as the third or fourth passenger in a cabin.

Important: the availability of discounts depends on the route, liner and season. Please check with your Four Gates Group cruise expert for the latest information before booking your cruise.

6. Are there special services for families with children?
Yes, Explora Journeys offers:
• Connecting staterooms for the convenience of large families.
• Complimentary transfers to the ship for families booking a minimum of three staterooms (one of which must be an Ocean Penthouse or Ocean Residence).
• Special activities and excursions tailored to the whole family.

7. Are there any restrictions on children in the public areas of the ship?
Some areas are adults-only, including the Whiskey Bar in the Observation Lounge and the forward pool on deck 12. Children under 16 are not allowed in the fitness center or spa area. Children wearing diapers or not fully toilet trained are not allowed in the pools or hot tubs.

8. What safety measures are in place for children?
All children’s activities are supervised by certified professionals who adhere to CLIA (Cruise Lines International Association) child safety standards. This ensures that children are safe and comfortable on board.

9. Do children need to book in advance for activities?
Most Nautilus Club activities do not require advance booking. However, some special excursions or workshops may require advance booking. Please contact the club staff for more information.

10. Are there special menus for children in the restaurants?
The restaurants on board offer children’s menus adapted to the tastes and needs of younger guests. The chefs are happy to accommodate children’s special requests and dietary restrictions.

11. Are cots and other amenities provided in the cabins?
Yes, cots, bedding, blankets and pillows for babies are available upon request, as well as special bathrobes, slippers and hangers for children.

12. Is an adult required to accompany the child?
Children under 12 years of age cannot be left in the cabin unaccompanied and must be supervised by an adult throughout the voyage.

13. Is there medical care for children on board?
There is a medical center on board. Parents are advised to bring individual medications for children and take care of insurance that covers medical care during the trip.

14. What to bring on a cruise for a child?
It is recommended to bring:
• Passport/travel documents
• Medical information and medications
• Toiletries
• Favorite toys
• Swimsuit, sunscreen