Disney Cruise Line

Founding: the Beginning of a Sea Tale (1995-1998)
In the 1990s, The Walt Disney Company began to consider the idea of ​​creating its own cruise line. Previous experience with Premier Cruise Line (1985-1993) convinced Disney management of the popularity of sea travel among families with children. Having broken off the partnership in 1993, the company decided to implement its own unique cruise concept, where every detail would correspond to the Disney philosophy: a fairy-tale world, uncompromising quality, the highest level of service.

Disney Cruise Line (DCL) was founded on May 3, 1995, as a division of The Walt Disney Company. In 1996, the company was incorporated in the United Kingdom as Magical Cruise Company Limited. In the same year, the company acquired a 99-year lease on Gord Cay in the Bahamas, which, after an investment of 25$ million, was transformed into the private island of Castaway Cay, an exclusive port for Disney Cruise Line passengers.

The first two ships, Disney Magic and Disney Wonder, were ordered from the Italian shipyard Fincantieri. Disney Magic made its maiden voyage in 1998, and Disney Wonder in 1999. Both ships were inspired by the design of 1920s ocean liners, combining retro aesthetics with modern technology and service.

Fleet Expansion: Innovation and Growth (2011-2025)
The Disney Dream joined the fleet in 2011, followed by the Disney Fantasy in 2012. These ships introduced new attractions, such as the AquaDuck waterslide, and innovative concepts, including rotating dining, where passengers change restaurants each night but retain the same service team.

In 2019, the company acquired another private area on the island of Eleuthera – Lookout Cay at Lighthouse Point, which opened in June 2024.

Disney Wish, the first Wish-class ship, was launched in 2022 and is the largest ship in the fleet. Its sister ship, Disney Treasure, joined the fleet in 2024.

Disney Destiny and Disney Adventure are expected to enter service in 2025. The latter will be the company’s largest ship, designed for 6,700 passengers, and will be based in Singapore, opening up the Southeast Asian market for Disney Cruise Line.

Disney Cruise Line operates itineraries in Africa, Alaska, Asia, the Bahamas, the Caribbean, Europe, Canada, Oceania and Latin America. The company also plans to expand its presence in Japan through a partnership with Oriental Land Company, the operator of Tokyo Disneyland, which has ordered a fourth Wish-class ship to launch cruises in 2028.

By 2031, the company’s fleet is planned to increase to 13 vessels, including new ships that will be more energy-efficient and environmentally friendly.

Disney Cruise Line Awards and Recognition

Disney Cruise Line is more than just a cruise, it is a harmonious combination of entertainment, service and care, which has been recognized internationally. Thanks to innovation, a family-friendly approach and loyalty to the values ​​of The Walt Disney Company, the brand is a constant leader among cruise lines.

Among the most important awards and distinctions:
• Best Cruise Line for Families – 20+ consecutive years in the Cruise Critic and Travel + Leisure rankings.
• Best Cruise Line in the Caribbean – repeatedly recognized by US News & World Report.
• Cruise Critic Cruisers’ Choice Awards – first places for entertainment, cabins, service, food and family atmosphere.
• Forbes Travel Guide – high marks for guest experience, children’s programs and environmental initiatives.
• Condé Nast Traveler Readers’ Choice Awards – annual recognition among the best cruise lines in the world.
• Gold and Silver Magellan Awards (Travel Weekly) – for ship design, innovation and onboard brand experience.

Disney Cruise Line has become synonymous with reliable, magical, and quality vacations that set new standards in the family cruise segment.

Social Responsibility and Charity

As part of The Walt Disney Company, Disney Cruise Line adheres to high standards of social responsibility and embodies the idea of ​​kindness, compassion and positive impact every day.

Sustainable development and environmental protection
• Introduction of LNG (liquefied natural gas) on new Wish-class liners – reducing greenhouse gas emissions.
• Reduction of plastic waste: the company has abandoned single-use bottles, straws and packaging.
• Environmental education program for passengers on Castaway Cay and the new Lookout Cay at Lighthouse Point resort.
• Cooperation with environmental organizations such as the Bahamas National Trust – supporting the preservation of local flora and fauna.

Charity and humanitarian assistance
• Make-A-Wish® Foundation – a multi-year strategic partnership. Disney Cruise Line regularly grants the wishes of seriously ill children by inviting them and their families on free cruises.
• Disney VoluntEARS – a volunteer program for crew members that reaches out to local communities in ports of call: beach cleanups, educational events, and assistance to children’s organizations.
• Disaster Relief – donations, logistical support, and humanitarian cargo to hurricane-affected regions (including the Bahamas and the Caribbean).

Education and inclusion
• Youth support programs in regions where the fleet operates: shipboard educational tours, hospitality and maritime internships.
• Active participation in Disney’s equity, inclusion and accessibility initiatives.
• Promoting the advancement of women in the maritime industry – Disney Cruise Line is seeing an increasing number of women in leadership roles, including navigators, engineers and officers.

Disney Cruise Line demonstrates that even while on vacation, you can do something important – support nature, help others, and teach future generations a responsible attitude towards the world.

1. The only cruise line created by an animation studio
Disney Cruise Line is the world’s first cruise company founded by a media holding with Hollywood roots. All the experience that Disney has gained in creating films and theme parks has been transferred to sea vessels.

2. Every ship has a movie counterpart
The names of Disney ships – Magic, Wonder, Dream, Fantasy, Wish, Treasure – are no coincidence. They are directly inspired by classic cartoons, and each ship has a unique design associated with specific characters or plots.

3. The little guest is the main passenger
Disney Cruise Line is the first in the industry to make children the centerpiece of a cruise. There are separate clubs for each age group on board – from infants to teenagers, with themed areas: Marvel Academy, Star Wars: Cargo Bay, Pixie Hollow, Oceaneer Lab and others.

4. The first ship with fireworks at sea
Disney became the first cruise line to organize nightly fireworks at sea. The show “Pirate Night” is a real pirate ball with costumes, a show, a disco and fireworks under the stars.

5. Mickey Mouse is the captain of every ship
A statue of Captain Mickey is installed on each Disney Cruise Line ship in a different style, depending on the theme of the ship. The design of the ship’s horn reproduces the familiar notes from the song “When You Wish Upon a Star”.

6. The only line where you can meet Elsa for breakfast and Luke Skywalker for dinner
Disney Cruise Line is a mix of fairy tales, franchises and worlds. It hosts themed cruises: Marvel Day at Sea, Star Wars Day at Sea, Pixar Fest, Halloween on the High Seas and even Very Merrytime Cruises at Christmas.

7. Castaway Cay – an island leased in the Bahamas just for Disney guests
This private island is a true tropical paradise. Disney Cruise Line received a 99-year lease on Castaway Cay and transformed it into the perfect beach day with fairytale locations, white sands and adults-only areas.

8. The most rigorous casting of all cruise lines
The actors who play Disney characters go through a multi-level casting, just like at Disneyland. They study the movements, facial expressions, even the signature of their character, so that guests have no doubt – in front of them is the real Belle or Donald Duck.

9. Disney liners have the highest family satisfaction rating of all cruises
More than 90% of Disney Cruise Line guests travel again. This is a record among family trips. The company receives the highest marks for service, entertainment, cleanliness and safety for children.

10. Each ship has a “hidden Mickey”
The design of the cabins, restaurants, corridors and even the chandeliers have “Hidden Mickeys” – silhouettes of Mickey Mouse’s ears. This is a real quest for children and adults on board.

11. Interior design – a true maritime classic + magical Disney charm
The interiors of the liners are decorated in the art deco or art nouveau style, like those of the old ocean liners of the 1920s and 1930s, with a touch of fairy-tale elements. Crystal chandeliers, paintings of princesses and themed restaurants that change their appearance in real time.

12. Animated restaurants where characters come to life while you dine
Ships like the Disney Fantasy and Wish feature restaurants where the walls turn into screens and the characters become your conversation partners during your meal. For example, you can dine with Ratatouille or chat with Crash the turtle from Finding Nemo.

13. The line with the lowest complaint rate in the cruise industry
According to CLIA (Cruise Lines International Association), Disney Cruise Line has the fewest official complaints from passengers – and this is despite one of the highest rebooking rates.

14. Disney Treasure – the first African-themed cruise ship
Disney Treasure features interiors inspired by The Lion King, Aladdin, Coco and jungle adventures, marking a new chapter in Disney’s cruise design.

15. A floating hotel with future-proof technology
Disney Wish will debut the “D3-0TRON” virtual assistant, an interactive personal guide that helps guests navigate the ship, book events, give advice and even crack Disney-style jokes.

16. First Princess staterooms
Disney Cruise Line offers luxurious, fairytale-themed Concierge Staterooms, where every element – ​​from the furniture to the chandeliers – is inspired by the films Cinderella, Sleeping Beauty or Frozen. Little travelers can truly “live in a castle”.

17. Movie premieres on the water before they are in the cinemas
Disney Cruise Line is one of the few cruise lines that has the right to organize global premieres of new Disney, Pixar or Marvel films and cartoons right at sea. Passengers are the first to see the latest releases in the Buena Vista Theatre at sea.

18. Special cruises for Disney+ fans
There are themed “Disney+ at Sea” cruises, where guests can enjoy special shows, exclusive screenings, themed parties and cosplay events dedicated to their favorite Disney+ series and movies.

19. Themed cruises for adult Disney fans
While DCL is geared towards families, there are separate lounges, restaurants, pools and spa areas for adults, as well as special cruises for “adult fans” without children. For example, the “Disney Villains Cruise” or the “Wine & Dine at Sea”.

20. Marvel and Star Wars Wing
Disney Wish features Marvel and Star Wars themed cabins for the first time. Here, you can spend the night surrounded by superhero artifacts, lightsabers, and R2-D2 holograms, right in your room.

21. Private, adults-only beaches
Castaway Cay has Serenity Bay, a beach that is only accessible to guests 18+. It’s quiet, with a private bar, massage area, and a premium menu – a true getaway without the hustle and bustle.

22. Disney Cruise Line has one of the best culinary academies in the fleet
Chefs on the ships are trained at Disney’s signature academies, which combine French gastronomy, American classics, and imaginative presentations. For example, a dessert that “comes to life” when served at Arendelle: a Frozen Dining Adventure.

23. A marine version of a Disney theme park
Many of Disney Cruise Line’s cruise areas resemble mini-Disneyland: there are stages with live musicals (The Little Mermaid, Beauty and the Beast), interactive quests throughout the ship (Midship Detective Agency), and even musical shows with fireworks.

Disney Cruise Line beverage packages are paid sets of alcoholic and non-alcoholic beverages that passengers can purchase in addition to their standard cruise package. Unlike some other cruise lines, Disney does not offer the classic unlimited all-inclusive beverage packages. However, there are a number of options that make it convenient and cost-effective to organize drinks during your cruise – both in restaurants and in your own cabin. This approach allows you to control your beverage consumption and tailor your choices to your individual preferences.

IMPORTANT: the information is provided for informational purposes only. Beverage packages and prices may vary depending on the itinerary, ship, and seasonal promotions. Full alcohol service is available only to guests 21 years of age and older.

Please note that standard beverages such as water, tea, coffee, juices at breakfast, and some drinks from the vending machines are already included in the cruise price. In the self-service areas (by the pools and in the restaurants) the following are available at no additional charge: Coca-Cola, Sprite, lemonade, tea, coffee.

Disney Cruise Line Beverage Packages Terms of Use:
• Beverage packages are not unlimited. You purchase a fixed number of bottles (wine, beer, water) to consume during the cruise.
• Packages are non-refundable after the cruise begins, even if not fully consumed.
• Prices include an 18% gratuity unless otherwise stated.
• Packages are valid for one guest or cabin only and cannot be transferred to other passengers.
• Packages can be purchased in advance online through your personal account (recommended for savings) or on board (usually more expensive).

1. Wine Packages (from 123$*)
Disney offers pre-ordered wine bottle packages that are served with dinner or delivered to your cabin.
• Choose from 3, 4, 5, or 7 bottle packages.
• Categories:
   - Classic – basic selection of red, white and sparkling wines.
   - Premium – expanded selection of quality wines of the higher price segment.
• Bottles not finished at dinner can be saved until the next evening.
• Remaining wine can be transferred from one restaurant to another.
• A maximum of 2 unused bottles can be taken with you after the cruise (in hand luggage).
• Wine from the package cannot be replaced with other drinks.

2. Beer Packages (from 49$*)
• A set of 6 bottles or cans of beer, available at any bar.
• Various brands available, including Budweiser, Coors Light, Michelob Ultra, Miller Lite, Blue Moon, Corona, Heineken, etc.
• Drinks are delivered chilled to your cabin or available at the bar.
• Package includes Disney Cruise Line branded cooler bag. 6 bottles of beer can be delivered to your cabin without a bag at a discounted price.
• Beer Mug Savings Program available (starting at 15.25$):
   - Purchase a 0.62L souvenir mug.
   - Pay for only 0.47L of beer each time you fill your mug.
   - You can refill your mug at any bar and take it with you after your cruise.

3. Bottled Water Packages (from 16.50$*)
• Dasani or SmartWater bottled water delivered to your cabin.
• Available options: 6, 12 or 24 0.5 liter bottles.
• Option to purchase a souvenir cooler bag.

4. Café Fan Packages (from 3$ per cup*)
• For true coffee lovers, there is an opportunity to purchase a specialty drink card at Cove Café, the adults-only coffee shop on Disney Cruise Line ships.
• Hot/cold espresso-based drinks, signature blends, and more are available.
• After purchasing five drinks, every 6th is free.

5. Alcoholic Beverage Tastings (from 45$*)
Tastings are paid themed events that Disney Cruise Line organizes for adult passengers (21+) who want to discover the world of premium beverages in a comfortable atmosphere, under the guidance of experienced sommeliers, bartenders or mixologists.

This is a great opportunity not only to taste exclusive drinks, but also to learn more about their origin, food pairings and consumption culture.

Main Types of Tastings:
- Mixology Class
   - Guests learn to prepare 4-5 cocktails together with the bartender. 
   - Drinks are prepared by themselves under the supervision of an instructor. 
   - One of the most popular events among adults.

- Whiskey Tasting   
   - Several types of whiskey are presented (Scotch, Bourbon, Irish). 
   - Explanation of the aging process, regional differences and taste characteristics.

- Tequila & Margarita Tasting
   - Study of types of tequila (blanco, reposado, añejo). 
   - Serve with a salty rim, lime, and also in the form of cocktails (margaritas).

- Rum Tasting 
   - Introducing different styles of rum: gold, dark, spiced. 
   - A story about the production and history of the drink.

- Wine Tasting
   - The sommelier introduces 3-5 wines from different regions. 
   - Pairing with light snacks or cheeses.

- Champagne Tasting
   - Tasting of real champagne or sparkling wines. 
   - Explanation of terroir, champagne method and brand features.

- Beer Tasting
   - Several types of beer are presented (including craft). 
   - Description of flavor profile, brewing methods and ingredients.

- Cognac & Brandy Tasting
   - Rare offers for connoisseurs of noble spirits. 
   - Focus on aromatic characteristics and aging methods.

Advance booking required.

Venue: bars, lounges or dedicated tasting areas (e.g. Meridian Lounge, Pink Champagne Bar, Cadillac Lounge, etc.).

*The price of packages is indicated for one guest, excluding promotions and discounts. Please check the current prices when booking.

Disney Cruise Line offers two main internet packages: the Internet Package and the Internet + Streaming Package, which provide different levels of access to online services during your cruise.

IMPORTANT: the information is provided for informational purposes only. Connection speeds and quality may vary depending on itinerary, weather conditions, and network traffic. You can check the latest terms and prices in the Disney Cruise Line Navigator app while onboard.

1. Internet Package (from 22$ per day per device*)
The basic package provides access to the Internet, social networks, text messages, video calls, and Wi-Fi calling.

Features:
- Browse the web.
- Access social media.
- Use instant messaging.
- Make audio and video calls via FaceTime, WhatsApp, Zoom.
- Make Wi-Fi calls.
- Watch short videos in social media feeds and on platforms like Snapchat and TikTok.
- Send and receive emails.

Limitations:
- Does not support streaming music and long-form video (e.g. YouTube, Netflix).

2. Internet + Streaming Package (from 35$ per day per device*)
This package includes all the features of the basic package and additionally allows streaming video and music.

Features:
- All features of the basic package.
- Video streaming from YouTube, Disney+, Netflix, Hulu, Amazon Prime Video, etc.
- Music streaming from Spotify, Apple Music.

Video game streaming is available, but the company cannot guarantee uninterrupted service due to satellite limitations at sea.

To add an internet package, open the Disney Cruise Line Navigator app on board the ship. Then, navigate to the “Internet Connections” tab, which will open a separate browser to view internet rates and purchase internet access.

*The price of packages is indicated for one guest per day and may vary depending on the route and duration of the cruise.

Disney Cruise Line offers a wide range of shore excursions, known as Port Adventures, at each port of call. These excursions are designed to immerse guests in the culture, nature and unique features of the regions they visit. Designed to meet the diverse interests and needs of guests, the excursions ensure an unforgettable experience during each shore call.

IMPORTANT: the information is provided for informational purposes only. Available excursion options and prices vary by cruise itinerary and season. For a complete list of offers and current prices, please visit your account on the Disney Cruise Line website or the Disney Cruise Line Navigator app.

Terms and conditions of booking excursions:
• Reservations can be made in advance through your account on the Disney Cruise Line website, the Disney Cruise Line Navigator app, or on board (subject to availability). Advance booking often provides greater selection and a better price.
• The cost of excursions is added to your onboard account.
• Excursions can be canceled up to 3 days before the cruise departure date. After that, all reservations are final and non-refundable.
• Some excursions have age restrictions.

Main Categories of Excursions

1. Historical and Cultural Tours
Immerse yourself in the unique atmosphere of the region by visiting its architectural masterpieces, museums and landmarks. Such excursions are usually accompanied by professional guides who reveal the history and traditions of each port in an interesting and accessible way.

2. Outdoor Adventures
Nature lovers can explore national parks, scenic waterfalls, mountain trails, and other scenic wonders. The program includes hiking, outdoor walks, and observing animals in their natural habitat.

Please note that this type of tour has restrictions for groups of people with limited mobility. Please check for details when booking.

3. Culinary Discoveries
Immerse yourself in the culinary traditions of local cuisine by visiting gastronomic locations, sampling regional dishes, and participating in themed tastings or workshops. Unique offerings include excursions developed by Disney Cruise Line with support from the show "The Chew," which include cooking classes, wine tastings, and dessert tastings in various ports.

4. Marine activities
Choose water adventures: catamarans, motorboats, yachts, snorkeling, diving or fishing – all of these will allow you to see the coast from an unusual perspective and add a touch of adrenaline to your trip.

5. Family-Friendly Programs
Entertainment created with the needs of families with children in mind includes interactive parks, museums, zoos, water parks, and other locations that combine educational and entertainment elements. Disney Cruise Line makes sure that every member of the family finds something to their liking.

Disney Cruise Line Special Excursion Offers

- Private Port Adventures
Disney offers the ability to create personalized itineraries tailored to your interests. This is ideal for guests who value exclusivity, privacy, or have specific requests regarding itinerary, theme, or duration of the excursion.
• Available for select ports.
• Includes a private guide, individual transportation.

- Group Tours
For groups of friends, large families or corporate groups, group programs are available and can be customized upon request. They allow you to enjoy exploring the region together, at your own pace and with a certain level of privacy.

- Excursions with Disney "Magic Touch"
Some ports offer unique themed adventures with elements of Disney magic. These may include:
• character encounters during excursions,
• interactive games for children,
• participation in local celebrations with Disney animation.

These programs are exclusive to Disney Cruise Line and are suitable for families with children or Disney fans.

Benefits of booking excursions with Disney Cruise Line:
- Return to board guarantee: all excursions are designed to ensure you are back on board before the ship departs.
- Quality and safety: all partners are thoroughly vetted and itineraries are designed with passenger safety in mind.
- Convenient booking: advance booking of excursions is available through your personal account or the Disney Cruise Line Navigator mobile app.
- Inclusive and comfortable: adapted tours are offered for guests with limited mobility, as well as private tours for those who want a personalized approach or are celebrating a special occasion.
- Family-friendly: many tours are designed specifically for families with children (shorter duration, fewer transfers, and entertainment elements familiar from Disney films).
- Exclusive offers: access to unique tours that are not available for self-booking.

On board Disney Cruise Line ships, passengers can enjoy a wide selection of alternative restaurants and specialty dining options that go beyond the standard rotating dining experience, offering unique dining experiences, themed dinners and high-quality cuisine for adults and families.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.

Important information
- Prices and availability of offers may vary depending on the itinerary, ship and seasonal promotions.
- Available offers can be viewed and booked through your personal account on the cruise company’s website or in the Disney Cruise Line Navigator app.
- Offers must be booked in advance of the cruise.​
- Restaurant reservations are subject to availability and may not be available on all itineraries.​
- It is recommended that you make 2 dinner reservations (subject to availability) at the restaurant during your cruise, provided that one of your reservations falls on the first night of the cruise.
- Once on board, changes to reservations are only possible through the specialty restaurant reservation desk.​
- Guests who do not cancel their reservation at least 24 hours in advance or do not show up at the restaurant to confirm their reservation will be considered confirmed and will be charged 100% of the fixed price per person.
- Some restaurants are only available to guests aged 18 and over.
- All menu items and prices are subject to change without notice.
- Formal or semi-formal attire is recommended. Casual attire with a smart look is also permitted.
- Cancellations are possible up to 3 days prior to the cruise departure date.

1. Palo / Palo Steakhouse (from 50$ per guest*)
• Available on Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy (as Palo); Disney Wish (as Palo Steakhouse).
• An adults-only Italian restaurant serving fine Mediterranean cuisine. On Disney Wish, Palo Steakhouse combines Italian traditions with a steakhouse feel.
• Offers prix fixe brunch and dinner, as well as a la carte options.
• Palo offers cocktails and wine, as well as wine pairing options, for an additional fee.

2. Remy (from 80$ per guest*)
• Available on Disney Dream, Disney Fantasy.
• French restaurant for adults, inspired by the movie "Ratatouille", offering an elegant atmosphere and exquisite cuisine.
• Dinner, champagne brunch, dessert menu available.
• Alcoholic beverages available for an additional fee.

3. Enchante by Chef Arnaud Lallement (from 80$ per guest*)
• Available on Disney Wish.
• An adults-only fine dining restaurant run by a three-Michelin-starred chef, offering innovative cuisine and unparalleled service.
• Offering brunch, dinner and a dessert menu with wine pairing options.

4. Inside Out: Joyful Sweets 
• Available on Disney Wish.
• A dessert shop inspired by the movie Inside Out, offering a variety of sweets including ice cream, gelato and themed desserts.
• Prices vary depending on selection.

5. Vanellope’s Sweets & Treats
• Available on Disney Dream.
• A Wreck-It Ralph-inspired dessert parlor offering a wide selection of sweets including gelato, candies, and pastries.
• Prices vary depending on selection.

6. Jumbeaux’s Sweets
• Available on Disney Treasure.
• Zootopia-inspired treats with a variety of desserts including ice cream, gelato, and candy.
• Prices vary depending on selection.

*The price is per guest and may vary depending on the ship and cruise route.

Disney Cruise Line SPA packages are the perfect way to rejuvenate, experience deep relaxation, and indulge in pampering at the ship’s signature Senses Spa & Salon. These establishments feature stylish design, panoramic ocean views, and premium service created specifically for adult Disney cruise guests.

IMPORTANT: the information is provided for informational purposes only. A detailed list of available spa and wellness services, as well as their current prices, can be found in your personal account on the Disney Cruise Line website or in the Disney Cruise Line Navigator app after booking your cruise. Offers may vary depending on the ship, cruise duration and season.

Rules for applying Disney Cruise Line SPA packages:
- It is recommended to book treatments in advance in your personal account or the Disney Cruise Line app or immediately after boarding the ship, as the number of seats is limited.
- The number of seats in the SPA is limited, especially on days at sea, when demand is highest.
- You can cancel or change your SPA service without penalty at least 24 hours before the scheduled time. If you cancel later, a penalty of 50% of the service cost will be charged.
- Senses Spa & Salon is for guests 18 years of age and older. A separate Teen Spa program is available for teens.
- All services are not included in your cruise price.
- Prices are subject to change without notice.
- An 18% gratuity will be automatically added to all spa services.
- Guests are advised to arrive at the SPA at least 15 minutes prior to the start of the treatment. In case of late arrival, the duration of the session may be shortened without compensation.
- Purchased packages or passes are not transferable to other guests and are valid only for the duration of the current cruise.

The Most Popular Spa Services on Board Disney Cruise Line

1. Massages
• Swedish Relaxation Massage – a classic massage for complete relaxation.
• Hot Stone Massage – deep warming of muscles using warm stones.
• Deep Tissue Massage – intensive muscle work to relieve deep tension.
• Couples Massage – a parallel procedure for two in a private atmosphere.

Duration: 50, 75 or 100 minutes.
Price: from 150$ per session*.

2. Facial Care
• ELEMIS Advanced Facials – individual treatments using premium cosmetics.
• Anti-Aging Pro-Collagen Treatment – ​​for skin rejuvenation and firming.
• Oxygen Infusion Therapy – saturating the skin with oxygen for radiance.

Price: from 165$*.

3. Body Treatments
• Detoxifying Seaweed Wrap – seaweed wraps for cleansing and moisturizing.
• Salt Scrub & Glow – marine peeling for skin renewal.
• Cellulite Reduction Therapy – targeted treatments to improve body tone.

Price: from 140$*.

4. Thermal zones (Rainforest Room)
A complex with aromatic steam rooms, a dry sauna, tropical showers and warm loungers overlooking the ocean.

Access packages:
   - Single entry.
   - Pass for the entire cruise (individual or for two).

Price: from 229$ per cruise*.

5. Salon Services
• Hair Styling & Color – hairstyles, coloring and care for women and men.
• Nail Bar – manicures and pedicures using premium products.
• Make-Up Services – makeup for festive events or evening shows.
• Shaving & Grooming for Men – specialized services for men.

Price: from 59$*.

6. Special Packages
• Senses Spa Packages – combined offers with discounts.
• Couples Retreats – joint treatments for a couple.

Price: from 349$*.

*The price of services may vary depending on the liner and travel route.

Disney Cruise Line offers two main photography options to help you capture the best moments of your cruise.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise. You can find a detailed list of available services, as well as their current cost, in your personal account after booking a cruise.

1. Photo: Unlimited Package (from 295.95$*)
This package allows you to download unlimited professional photos taken during your cruise. Disney Cruise Line photographers will be present at a variety of events, including character encounters, dinners, on decks, and even on private islands like Castaway Cay.

Key benefits:
• Unlimited access to all digital photos taken during your cruise.
• Photos can be downloaded for 45 days after your cruise ends.
• Photos can be viewed and downloaded via the Disney Cruise Line Navigator app or on the Disney Cruise Line website.
• Pearl Castaway Club Members receive this package free of charge.

How to book:
• It is recommended to book your package in advance (no later than 3 days prior to departure) through the "Onboard Fun" section of your Disney Cruise Line account or the Disney Cruise Line Navigator app.

2. Shutters Portrait Studio (from 550$*)
Shutters Portrait Studio offers private 30-minute photo sessions with a professional photographer in a studio environment. It’s the perfect way to create artistic portraits of your family or group.

Key benefits:
• Free session (pay only for selected photos).
• Professional lighting and setup to create the perfect look.
• Choose between digital copies, printed photos on canvas, acrylic or aluminum, and premium photo albums.
• No viewing fees and no obligation to purchase the image created.
• Digital collections (up to 100 images) delivered on a USB drive to your stateroom.
• Printed photos and albums delivered to your home address within 4-6 weeks after your cruise.

How to book:
• Reservations are available through the "My Cruise Activities" section after full payment for the cruise.
• Advance booking is recommended as space is limited.

Photo media, printing and framing options
• Digital Collection. Up to 100 images from your portrait session captured on a USB drive that you can take home, print, and share.
• Fine Art Print Collection. Available in 3 print styles to choose from:
   - Stretched canvas on gallery mount 4 cm thick.
   - Acrylic 0.5 cm thick.
   - Aluminum.
• Premium albums. Images printed on thick paper and bound with a 0.5 cm thick acrylic cover; packaged in a high-quality gift box; standard capacity – 20 pages, which can be expanded to 80 pages.

General terms and conditions:
- Photos are available for download for 45 days after the cruise ends.
- Packages cannot be purchased after the cruise ends.
- Packages can be combined for members of the same family traveling in different cabins, provided they are parents and children under 21 years of age.
- Photos are for personal use only and may not be used for commercial purposes.

*The price of packages may vary depending on the liner, route, and duration of the cruise.

Disney Cruise Line offers a wide variety of gift packages and amenities to help make your trip even more special. From romantic surprises to themed cabin decorations, there’s something for every guest.

IMPORTANT: the information is provided for informational purposes only. You can find a detailed list of available services, as well as their current prices, in your personal account after booking a cruise. Offers may vary depending on the liner, selected route, cruise duration and season.

How to order gift sets?
- Go to the "Gifts & Amenities" section on the official Disney Cruise Line website.
- Select the desired items and add them to your reservation.
- Complete your order no later than 3 days before the cruise.
- Disney Cruise Line reserves the right to substitute certain packages of equal or greater value, subject to availability.

Rules for using gift offers:
- Payment is due at time of booking.
- Once booked, changes or cancellations can only be made through the Disney Cruise Line Contact Center.
- Cake and cupcake orders can be cancelled up to 7 days prior to departure. All other orders must be cancelled up to 3 days prior to departure.
- Gifts are usually delivered to your cabin on the day of embarkation.
- Some items, such as cakes or drinks, may be delivered on the day and time you specify.
- Alcoholic beverages cannot be taken off the ship if they have been opened.
- If you are ordering gifts for other guests, you must have the booking number and the name of one of the guests.

Romantic Gifts
For those looking to add a touch of romance to their trip, Disney Cruise Line offers special packages:
• Luxury at Sea for Two – two Disney Cruise Line signature robes, a bottle of Bottega Spumante sparkling wine, a box of chocolates and a red rose. Price: 140$*.
• Luxury at Sea for Two (Non-Alcoholic) – a similar package with a bottle of sparkling cider instead of alcohol. Price: 125$*.
• Luxury at Sea for One – a signature robe, a bottle of Bottega Spumante sparkling wine, a box of chocolates and a red rose. Price: 99$*.
• Luxury at Sea for One (Non-Alcoholic) – a similar set with a bottle of sparkling cider instead of alcohol. Price: 85$*.

Alcoholic beverages are only served to guests 21 years of age and older with proof of ID. All drinks are subject to an 18% service charge.

Themed Cabin Decorations
Create a festive atmosphere in your cabin with themed decoration kits:
• DCL Holiday Magic – plush decorations with Captain Mickey and Minnie, holiday blanket, pillow with hidden pocket, door decorations and more. Price: 115$*.
• Set Course for Adventure Room Décor – a set with a towel, pillows, banners and door magnets with a nautical theme. Price: 92$*.
• Off to Neverland Birthday Décor! – decorations for a Peter Pan-themed birthday party, including a towel, banners, a gift box and magnets. Price: 95$*.

Gift Sets for Children
Delight your little travelers with special sets:
• Little Sailors’ Bundle – backpack, nightlight and soft blanket with Mickey Mouse. Price: 65$*.
• Disney Treasure Explorer Set – backpack, bucket and water bottle with adventure theme. Price: 65$*.
• Captain Minnie Bundle – backpack, coin purse and baseball cap with Minnie ears. Price: 65$*.

Special Gifts and Souvenirs
For those looking for unique souvenirs and gifts:
• Treasure Keepsake Box – an exclusive box with champagne glasses, coasters, lamp ornament, lanyard, luggage tag and a set of postcards. Price: 200$*.
• Disney Cruise Line Floating Ship Wireless Speaker – a Bluetooth speaker in the shape of a ship with backlighting that floats on the water. Price: 120$*.
• Full Steam Ahead – a crystal souvenir in the shape of a Disney Cruise Line ship. Price: 125$*.
• Jewels of the Sea – a cultured pearl necklace with a Mickey pendant in 14k gold. Price: 255$*.

*The price of services may vary depending on the liner and travel route.

While on a Disney Cruise Line cruise, you can stay fit and healthy with fitness services available at the Senses Spa & Salon fitness centers. These services are for guests 18 years of age and older and are not included in the cruise fare.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise. You can find a detailed list of available services, as well as their current cost, in your personal account after booking a cruise.

Booking and rules for using services:
- Senses Spa & Salon is for guests 18 years of age and older.
- All services are not included in your cruise price.
- Prices are subject to change without notice.
- An 18% gratuity will be automatically added to all services.
- Services can be booked online through the Planning Center or anytime after 1:00 PM on the first day of your cruise.
- If available spaces are full, you can request to be added to the waitlist.
- All cancellations must be made 24 hours in advance to avoid a 50% penalty.
- Guests aged 14-17 must be accompanied by an adult or guardian to enter the fitness centre.

Main Types of Fitness Offers

Personal training (from 99$*)
Individual sessions with a professional trainer that take into account your personal goals and physical capabilities. The training includes an in-depth consultation and body composition analysis to help determine the optimal exercises for you.

Metabolism test (from 99$*)
Using a special device, experts will determine your body fat percentage, metabolic rate, and water retention levels. The results are compared to recommended values, allowing you to better understand your body’s needs.

Group fitness classes (from 20$*)
A variety of group classes are available onboard, including yoga, pilates, cycle/spinning, body sculpt, core training, stretching, HIIT, and dance workouts. Classes are led by certified instructors. Class schedules can be viewed on the daily schedule or via the Disney Cruise Line Navigator app.

Body Sculpting Boot Camp (from 30$*)
The program includes intense workouts aimed at strengthening muscles and improving overall fitness. Participants also receive a body composition and metabolic analysis to help them better understand their body’s needs.

Possible options:
• 4 sessions of 30 minutes each.
• 2 sessions of 30 minutes each.

Complimentary fitness classes are also available onboard Disney Cruise Line. The list may vary depending on the itinerary and ship you choose.

1. Morning Stretch
Usually held in the morning on the open deck or in the fitness room.

2. Walking or jogging on a treadmill (Jogging Track)
An open walkway around the deck is available to all guests at all times.

3. Self-paced fitness center
• Fully equipped fitness center with cardio and strength training equipment.
• Free access throughout the day for guests 18 years and older.

*The price of services is indicated for one session for one guest and may vary depending on the liner and travel route.

Disney Cruise Line ships feature the magical Bibbidi Bobbidi Boutique, where children ages 3 to 12 can transform into their favorite Disney characters – princesses, knights, captains, or pirates. It’s a unique experience that combines professional makeup, hair, costumes, and accessories to create unforgettable memories for young guests.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise. You can find a detailed list of available services, as well as their current cost, in your personal account after booking a cruise.

Reservation and important information
- It is recommended to book in advance through your personal account on the Disney Cruise Line website or using the Disney Cruise Line Navigator mobile application.
- Cancellations less than 24 hours before the appointed time or no-show will result in a fee of 10$.
- Children must arrive with clean, combed hair and no nail polish.
- Services are available for children ages 3 to 12.
- Up to 2 additional guests may accompany a child to view the transformation at each appointment.
- All package components and related information, including costume sizes, class duration, and pricing, are subject to change without notice.

Basic Transformation Packages

Packages for Girls

- Deluxe Carriage Package (from 99.95$*)
• Hairstyle
• Glittery makeup and decorative stone
• Princess ribbon and backpack
• Nail polish
• Bibbidi Bobbidi Boutique T-shirt

- Castle Package (from 199.95$*)
• Hairstyle
• Sparkly makeup and decorative stone
• Princess ribbon, necklace, ring and backpack
• Nail polish
• Favorite Disney princess dress
• Matching accessories

- Disney Frozen Package (from 179.95$*)
• Anna or Elsa hairstyle with a pigtail
• Anna or Elsa dress
• Sparkling snowflakes for hair
• Decorative stone
• Princess ribbon and backpack
• Nail polish
• Olaf figurine

- Princess Signature Package (from 450$*)
• Hairstyle
• Sparkly makeup and decorative stone
• Princess ribbon and backpack
• Nail polish
• Princess dress made of high-quality fabrics
• Crystal tiara in case
• Organza garment bag and satin hanger

- Captain Minnie Package (from 199.95$*)
• Hairstyle with gel and confetti
• Sparkly makeup and decorative stone
• Princess ribbon, necklace, ring and backpack
• Nail polish
• Autograph book and pen
• Captain Minnie costume and headband

Packages for Boys

- Royal Knight Package (from 99.95$*)
• Hairstyle with gel and confetti
• Sword and shield
• Knight backpack
• Knight costume

- Captain Mickey Package (from 149.95$*)
• Hairstyle with gel and confetti
• Captain’s backpack
• Autograph book and pen
• Captain Mickey costume and hat (Family on Standby)

Additional Services

- Oceaneer Band 
A wristband for children under 10 that provides access to the clubs. Deposit 12.95$ or 25$ on Disney Wish.

- Royal Court
• A paid themed tea party for children ages 3 to 12, held in the Royal Court restaurant on the Disney Fantasy. During this event, children meet their favorite Disney princesses, enjoy gourmet treats, and receive memorable gifts.
• Price: 250$ for ages 3 to 12, 75$ for ages 13 and up*.
• Tea party with sandwiches, cakes and tea or juice.
• Children receive the title of princess or knight and appropriate accessories.
• Interactive program with hosts Lady Chamomile and Chef Brule, who entertain guests with songs and stories.
• Gifts for children, including a doll, jewelry, autograph book and other souvenirs.
• Professional photography with the princesses.

- Royal Gathering (free)
• Free, but pre-booked, meet-and-greet with several Disney Princesses, held in the ship’s lobby.
• Each participant (including adults) must have a separate reservation.
• During the event, guests meet 4-5 princesses, such as Tiana, Belle, Ariel, Cinderella and others.
• The meeting lasts about 15 minutes, which allows you to plan the day effectively.
• Professional photographers provide the opportunity to purchase photos with the princesses.

*The price of services may vary depending on the ship and cruise route.

Disney Cruise Line offers a variety of cabin categories to suit the needs of families with children, couples, and solo travelers alike. All cabins feature thoughtful design, high levels of comfort, and themed details inspired by the world of Disney.

- Standard Inside Stateroom

• Area: 15-20 sq. m.*
• Capacity: up to 4 people.*
• Features: no windows; on the Disney Dream and Disney Fantasy ships, a virtual porthole with real video from outside.
• Amenities:
   - Queen-size bed or two single beds
   - Sofa bed or 2 upper folding beds
   - Bathroom with shower or bathtub
   - Branded spa, bath and shower amenities
   - Lounge area
   - TV, hairdryer, USB ports, mini bar, safe, kettle, telephone, individual climate control
   - Daily housekeeping and room service

- Deluxe Inside Stateroom

• Area: 19-29 sq. m.*
• Capacity: up to 4 people.*
• Features: larger area compared to Standard Inside.
• Amenities:
   - Queen-size bed
   - Sofa bed
   - Upper folding bed (in some cabins)
   - Bathroom with shower or bathtub
   - Branded spa, bath and shower amenities
   - Virtual porthole (on some ships)
   - Relaxation area
   - TV, hairdryer, USB ports, mini-bar, safe, kettle, telephone, individual climate control
   - Daily cleaning and room service

- Oceanview Stateroom / Deluxe Oceanview Stateroom

• Area: 15-21 sq. m.*
• Capacity: up to 4 people.*
• Features: one or two large portholes; some cabins have limited views.
• Amenities:
   - Queen-size bed
   - Sofa bed
   - Upper folding bed (in some cabins)
   - Split bathroom
   - Branded spa, bath and shower amenities
   - Lounge area
   - TV, hairdryer, USB ports, mini bar, safe, kettle, telephone, individual climate control
   - Daily housekeeping and room service

- Deluxe Family Oceanview Stateroom

• Area: 19-29 sq. m.*
• Capacity: up to 5 people.*
• Features: larger area; one or two large porthole windows.
• Amenities:
   - Queen-size bed
   - Sofa bed
   - Upper folding bed (in some cabins)
   - Split bathroom
   - Branded spa, bath and shower amenities
   - Lounge area
   - TV, hairdryer, USB ports, mini bar, safe, kettle, telephone, individual climate control
   - Daily housekeeping and room service

- Deluxe Stateroom with Verandah

• Area: 19-35 sq. m. (including balcony).*
• Capacity: up to 5 people.*
• Features: private balcony; in category 7A – partially enclosed balcony with large open porthole.
• Amenities:
   - Queen-size bed
   - Sofa bed
   - Upper folding bed (in some cabins)
   - Split bathroom
   - Branded spa, bath and shower amenities
   - Sitting area
   - TV, hairdryer, USB ports, mini bar, safe, kettle, telephone, individual climate control
   - Patio furniture on private balcony
   - Daily housekeeping and room service

- Concierge Staterooms & Suites

• Area: 28 to 229 sq. m. (including balcony).*
• Capacity: up to 8 people.*
• Features: private balcony; extended amenities and services.
• Amenities:
   - Separate bedrooms
   - Living room
   - Split bathroom (1-3) with jacuzzi (in some cabins)
   - Premium toiletries
   - TVs, hairdryers, USB ports, mini-bar, safe, kettle, telephone, individual climate control
   - Patio furniture on the private balcony
   - Free Wi-Fi
   - Exclusive access to Concierge Lounge and special events
   - Access to dedicated spa, gym and sun terrace
   - Daily housekeeping and room service
   - Priority boarding/disembarkation
   - Personalized service

Concierge class cabins are themed after popular cartoons and Marvel movies.

Each Disney Cruise Line cabin category is designed with the different needs of travelers in mind, providing comfort, convenience, and the magic of Disney on board.

*The size and capacity of a cabin depend on its location, category, and the selected liner.

Disney Cruise Line offers two main rates for booking cruises: Standard Rate and Restricted Rate. Each has its own features, allowing passengers to choose the best option according to their needs and budget.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

Standard Rate
This rate includes a wide range of services and amenities to ensure a comfortable and memorable journey:
• Cabin Accommodation: choose from a variety of categories, including cabins with balconies, windows or inside cabins.
• Meals: three meals a day in the main restaurants, as well as access to snacks and drinks in various areas on board.
• Entertainment: includes access to theater shows, cinemas, swimming pools, water slides, kids clubs and other activities for the whole family.
• Service: professional staff ensures a high level of service throughout the cruise.
• Flexible cancellation policy: ability to change or cancel your reservation according to the conditions specified in the company’s policy.

Restricted Rate
This fare offers the same services as the standard fare, such as cabin accommodation, meals, entertainment and service, at a more affordable price. However, it has certain limitations:
• Limited choice of cabins: the type and location of the cabin are determined by the company closer to the departure date.
• No changes: reservations cannot be changed or canceled once confirmed.
• Full prepayment: full payment is required at the time of booking.
• Limited access to special offers: some promotions and discounts may not apply to this rate.

This option is suitable for passengers looking for more economical deals and are willing to have some flexibility regarding travel details.

By choosing between Standard and Restricted fares, passengers can consider their priorities regarding budget, flexibility and desired amenities to ensure the best experience while cruising with Disney Cruise Line.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What languages ​​are spoken on board?
The official language on board is English. Some crew members may speak other languages, depending on the route and the nationality of the passengers.

2. What entertainment is available on board?
A variety of entertainment is offered on board for all ages:
• Broadway shows (e.g. "Frozen", "The Golden Mickeys", "Disney Dreams").
• Cinemas showing new and classic films.
• Theme parties (Pirate Night, Star Wars Day at Sea, Marvel Day at Sea).
• Water slides, pools and interactive games.

3. What restaurants and meals are available on board?
• Disney Cruise Line has implemented a rotating dining concept: guests dine at a different restaurant each night, while maintaining the same service team.
• Themed restaurants, such as "Tiana’s Place", "Animator’s Palate", "Arendelle: A Frozen Dining Adventure".
• Adult-focused restaurants, such as "Palo" and "Remy".

4. Is there internet access on board?
Yes, there is Wi-Fi available on board. There are various internet access packages available for an additional fee.

5. What services are available for passengers with disabilities?
Disney Cruise Line provides:
• Specially equipped cabins.
• Access to public areas.
• Staff assistance during boarding and disembarkation.

6. Can I bring alcohol on board?
Adult passengers are permitted to bring a limited amount of alcohol on board:
• Up to 2 bottles of wine or champagne (750 ml) or up to 6 cans of beer (up to 355 ml each).
• Alcohol purchased at ports of call will be stored on the ship and returned to the passenger at the end of the cruise.

7. How do I find out about daily onboard events?
The schedule of events is available on the Disney Cruise Line Navigator mobile app, as well as in the printed onboard newspaper delivered to your cabin daily.

8. Are pets allowed?
Pets are not allowed on board, except for certified service dogs for people with disabilities.

9. What is the smoking policy on board?
Smoking is only permitted in designated areas on the open decks. Smoking is prohibited in all other areas, including cabins and restaurants.

10. How do I book port of call excursions?
Excursions can be booked through the Disney Cruise Line Navigator mobile app or on board by contacting the Guest Services desk.

11. How are lost items handled?
If you lose an item on board, please contact Lost & Found. Found items will be delivered to you for an additional fee.

12. How do I access information on board?
Once onboard, connect to the ship’s guest Wi-Fi network for full access to the Disney Cruise Line Navigator mobile app. You can use the app to view the latest event schedules, book dining and excursions, view your account information, and more.

13. How do I check my onboard account?
You can view your balance and purchases onboard through the Disney Cruise Line Navigator mobile app or by contacting the Guest Services desk.

14. Do I need internet access to use the mobile app onboard?
No, you do not need an internet plan to access the basic features of the mobile app, such as event scheduling, restaurant reservations, and checking your onboard account. Simply connect to the ship’s guest Wi-Fi network.

15. How do I make a restaurant reservation?

You can make a restaurant reservation through the Disney Cruise Line Navigator mobile app or by contacting the Guest Services desk onboard.

16. How do I find out about stateroom amenities and services?
Information about stateroom amenities and services is available through the Disney Cruise Line Navigator mobile app or by contacting the Guest Services desk.

17. Are there any luggage restrictions?
Disney Cruise Line does not impose strict luggage restrictions, but it is recommended to limit the number of bags to two per person for ease of boarding and disembarking.

18. How do I get assistance onboard?
For assistance, you can contact the Guest Services desk, use the Disney Cruise Line Navigator mobile app, or call from your stateroom phone.

19. Can I bring my own food onboard?
Passengers are generally not permitted to bring their own food onboard, with the exception of baby food or special dietary requirements. This is to ensure safety and comfort on board.

20. What should I do if I forget or lose my documents (e.g. passport)?
If you lose your passport or other documents while on a cruise, please contact the security team on board or the administration. They will be able to assist you with this, although you will likely need to contact the country’s consulate or embassy to get a replacement passport.

21. How can I get extras onboard?
Disney Cruise Line offers a wide range of paid services onboard, such as spa treatments, exclusive excursions, specialty dining, theme parks, or special events. You can book extras:
• Through the Disney Cruise Line Navigator mobile app.
• At the Guest Services or Port Adventures Desk.
• In advance through your account on the Disney Cruise Line website.

22. Are vaccinations or medical certificates required for boarding?
Vaccination requirements may vary depending on the departure point, destination country, and current epidemiological conditions. Disney Cruise Line will typically notify guests in advance if they require:
• Vaccination documents.
• Medical declarations.

It is recommended to check the current requirements on the official website or in your reservation.

23. What is included in the cruise price?
The cruise price includes:
• Accommodation in a cabin
• All standard meals (in restaurants, buffets, snack bars)
• Shows, entertainment, character encounters
• Access to swimming pools, fitness center, kids clubs
• Drinks: water, tea, coffee, juices in catering areas

Not included: alcohol, specialty restaurants, excursions, spa, internet, tips.

24. How is disembarking from the ship after a cruise?
The disembarkation procedure includes:
• Breakfast in the restaurant at a designated time.
• Waiting in a cabin or in the hall according to your baggage number.
• A room for customs control.
• If you are traveling with hand luggage, you can use the "Express Walk-Off" option without waiting for your luggage.

25. Can I change or cancel my reservation?
Yes, Disney Cruise Line has a cancellation policy that varies depending on:
• Stateroom type
• Number of days before the cruise
• Special promotions or fares

For detailed information regarding cancellation or change policies, please contact your Four Gates Group cruise expert.

26. Is there a laundry room on board?
Yes, most ships have self-service laundromats with washing machines, dryers, irons, and professional laundry and ironing services for an additional fee.

27. What special diet options are available?
Available options:
• Vegetarian
• Gluten-free
• Kosher (on request)
• Allergy-friendly

Special diets must be reported in advance or immediately upon boarding.

28. Are there photographers on board?
Yes, professional photographers are available for character encounters, dinners, events, etc. Photos can be purchased separately or as a package through Shutters.

29. Can I use my phone on board?
Disney Cruise Line offers Cellular at Sea, a convenient cruise-style cellular service available in staterooms and public areas on board. Please contact your cell phone carrier for specific rates.

30. Are electrical appliances allowed on Disney Cruise Line?
Allowed:
• Hair dryers (already available in the cabin)
• Electric shavers
• Hair styling devices (tongs, curling irons, straighteners)
• Chargers, laptops, phones, tablets
• CPAP machines (with prior notice; distilled water may be required)

Prohibited:
• Household irons
• Garment steamers
• Coffee makers, kettles, toasters
• Extension cords with filters (some types, especially those with switches)
• Any appliances that may pose a fire hazard

All electrical appliances must comply with international voltage standards. The following electrical outlets are commonly used on board:
• US (110V, 60Hz)
• European (220V, 60Hz)

31. Can I host a special event on board?
Yes, you can host a special event on board. We recommend that you let us know your special event at least 3 weeks before your departure so that we can arrange a dinner for you and your guests in one of the dining rooms.
We also offer a variety of flowers, chocolates and sparkling wine that can be delivered to your stateroom, and special themed packages such as room décor.

32. Can any scheduled ports of call be changed during the cruise?
Disney Cruise Line itineraries deviate from scheduled ports of call only in the event of extreme weather conditions or other unforeseen circumstances that may affect the safety of guests, or due to circumstances beyond the company’s control. Disney Cruise Line makes every effort to notify guests of changes to ports of call as soon as possible and, if possible, prior to departure.

Especially for Disney Cruise Line guests, Four Gates Group specialists have prepared a detailed section dedicated to online cruise registration.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. When does online check-in open?
Online check-in opens 30 days prior to your cruise departure date. It is recommended that you complete this process at least one day prior to departure to avoid delays during boarding.

2. How do I check in online?
You can check in online through the My Online Check-In section of the official Disney Cruise Line website or using the Disney Cruise Line Navigator mobile app.

- Go to the official website: disneycruise.disney.go.com.
- Log in to your Disney account.
- Select the cruise you have booked.
- Click “Online Check-In”.
- Fill in the following details:
   • Passport details
   • Contact information
   • Payment information
   • Emergency contact details
   • Transfer information (how you get to/from the port).
- Upload your photo (passport size) for each passenger.
- Select the arrival time at the terminal.
- Confirm and submit the form.

3. What documents are required during online check-in?
During online check-in, you will need to provide:
- Passport details.
- Visa information (if applicable).
- Credit card details to cover on-board expenses.
- Emergency contact information.
- Complete a health questionnaire.

4. Do I need to select a port arrival time?
Yes, you must select a port arrival time when checking in online. This helps to avoid crowding and ensures a smooth boarding process.

5. What if I missed my online check-in?
If you have not completed your online check-in in advance, you should arrive at the port after 2:00 PM on the day of departure. However, this may result in delays during boarding.

6. Do I need to bring my online check-in confirmation?
Yes, after completing online check-in, you will be given a Port Arrival Form. It is recommended to print it out and have it with you when you arrive at the port.

7. Can I edit my information after completing online check-in?
Yes, you can edit some of your information after completing online check-in via the My Reservations section on the official website or mobile app.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. How does the onboard payment system work?
The onboard payment system is cashless. Each guest is issued a "Key to the World" card, which serves as a key to their cabin and a means of payment for all onboard purchases, including drinks, souvenirs, excursions and other services. This card is linked to your credit or debit card specified during online check-in. If you do not specify a payment card, you will be allowed to make purchases up to 300$, after which you will be required to make a cash deposit or provide payment information.

Important: Four Gates Group cruise experts recommend topping up your onboard card with cash. If you have linked your bank card to your onboard card, the bank may freeze an amount equal to the expenses on board. The frozen funds will be returned to you, but it may take from several days to a month.

2. Can I limit my children’s spending on board?
Yes, you can set spending limits for your children during online check-in or at the guest service desk, or completely disable their Key to the World cards from making purchases. This will help you avoid unexpected expenses.

3. What additional costs may occur during a cruise?
While most services are included in the price of the cruise, some additional costs may occur, including:
• Alcoholic and specialty non-alcoholic beverages.
• Specialty restaurants and cabin service.
• Excursions in ports of call.
• Spa treatments and salon services.
• Souvenirs and photographs.
• Internet packages and phone calls.

4. How can I control my spending while on a cruise?
You can view your onboard account at any time through the Disney Cruise Line Navigator mobile app or by contacting the Guest Services desk. It is recommended that you check your account regularly to avoid unexpected charges.

5. Can I use cash on board?
Disney Cruise Line primarily uses a cashless payment system. However, you can make a cash deposit to your onboard account at the Guest Services desk. Cash is also accepted at the onboard casino.

6. Are there ATMs onboard?
Some Disney Cruise Line ships may have ATMs, but their availability is not guaranteed. It is recommended that you carry sufficient cash or use a credit card to make purchases.

7. Can Disney Gift Cards be used to pay onboard?
Yes, you can use Disney Gift Cards to top up your onboard account. This can be done during online check-in or at the Guest Services desk.

8. Should you tip?
Yes, the recommended gratuities are added to your onboard bill:
• 16$ per person per night per cabin guest, including infants and children.
• For guests staying in Concierge Service cabins and suites, 27.25$ per night per cabin guest.

Tips are shared between the cabin steward and the restaurant staff, as well as the concierge service for guests with concierge service.
You can change or confirm the amount at the guest service desk. You can also leave additional cash tips at your discretion.

Please note that an additional gratuity of 18% is charged for bar, beverage, wine, deck service, spa and fitness services. All tips can be credited to your onboard bill.

9. Can I receive a detailed expense report after my cruise?
Yes, at the end of my cruise you will receive a detailed report of all expenses incurred using your Key to the World card. This report can be received electronically or in paper form.

10. Can I prepay for some services before my cruise?
Yes, you can pre-book and pay for some services, such as excursions, specialty dining, and other activities, through your Disney Cruise Line account. This will help you budget better and avoid lines on board.

Disney Cruise Line’s onboard medical services are designed to ensure your safety and comfort throughout your cruise. We recommend that you review your medical insurance coverage prior to your trip and consider purchasing additional coverage to cover potential medical expenses during your cruise.

1. Is there a medical center on board?
Yes, every Disney Cruise Line ship has a Health Center located on Deck 1, at the front of the ship. The center provides medical care to guests throughout the cruise.

2. What are the medical center hours?
The medical center is open daily during the following hours:
• 9:30 AM - 11:00 AM
• 4:30 PM - 7:00 PM

A doctor and nurse are available 24 hours a day, 7 days a week in the event of a medical emergency.

3. What services does the medical center provide?
The medical center provides:
• Doctor and nurse consultations
• Basic medical supplies and treatments
• Laboratory tests
• X-ray services
• Pharmacy services

If necessary, medical staff can arrange transportation to the nearest medical facility on land.

4. How do I seek medical assistance on board?
In the event of a medical emergency:
• Call 7-3000 from any telephone on board.
• Or 41-3000 from a Wave Phone.

For non-emergencies:
• Call 7-1923 from any telephone on board.
• Or 41-1923 from a Wave Phone.

5. Is there medical services on Castaway Cay?
Yes, Disney Cruise Line’s private island, Castaway Cay, has a first aid station located near guest services. It provides most of the same services as the onboard medical center.

6. Do I have to pay for medical services on board?
Yes, there is a separate fee for medical services on board. The medical staff is independent and therefore standard rates apply to all services. The cost of the services will be added to your onboard bill.

7. Does my medical insurance cover onboard medical expenses?
You will need to pay for all onboard medical expenses before disembarking and then submit a claim to your insurance provider. The medical center will provide the necessary documentation to file a claim.

8. Is it recommended to purchase additional medical insurance?
Yes, Disney Cruise Line recommends purchasing a Vacation Protection Plan, which can cover medical expenses and medical evacuation/repatriation in the event of unexpected medical emergencies.

9. Are EpiPens available on board for allergic reactions?
If you have your own EpiPen and are using it, seek immediate medical attention by calling 7-3000 from any phone on board or 41-3000 from a Wave Phone. If you have forgotten your EpiPen but suffer from a life-threatening food allergy, EpiPens are available in the ship’s medical center on an individual basis.

10. Is a medical examination required before visiting the kids’ clubs?
Yes, if a child is feeling unwell, they must be examined by medical staff and cleared before visiting the kids’ clubs to ensure the safety of all children on board.

Disney Cruise Line’s Castaway Club loyalty program is a way to thank repeat guests for their loyalty. After your first cruise, you automatically become a member, and with each subsequent voyage, you unlock new benefits.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What is Castaway Club?
Castaway Club is a loyalty program for guests who have taken at least one Disney Cruise Line cruise. Members receive exclusive benefits both onboard and at home that increase with each new membership level.

2. What are the membership levels of Castaway Club?
The program has four levels, determined by the number of cruises completed:
• Silver: 1-4 cruises
• Gold: 5-9 cruises
• Platinum: 10-24 cruises
• Pearl: 25 or more cruises

3. What are the benefits of each level?
• Silver (1-4 cruises)
   - Early booking of new itineraries – 1 day before general access. 
   - Booking of onboard activities 90 days before sailing. 
   - Exclusive terminal check-in line. 
   - "Welcome Back Aboard" gift in the cabin. 
   - Access to a dedicated Castaway Club phone.

• Gold (5-9 cruises)
   - All Silver benefits. 
   - Early booking of new itineraries – 2 days before general access. 
   - Onboard activity bookings 105 days prior to sailing. 
   - Select the time of arrival at the port 35 days before the cruise.
   - Private onboard reception for cruises of 4 nights or more. 
   - Special onboard discounts.

• Platinum (10-24 cruises)
   - All Gold benefits.
   - Early booking of new itineraries – 3 days before general availability.
   - Onboard activity bookings 120 days prior to departure.
   - Select the time of arrival at the port 38 days before the cruise.
   - Priority check-in and boarding.
   - Complimentary dinner at Palo Restaurant for cruises of 4 nights or more.

• Pearl (25+ cruises)
   - All Platinum benefits. 
   - Early booking of new itineraries – 4 days before general access. 
   - Onboard activity bookings 123 days before departure. 
   - Select your port arrival time 40 days before your cruise. 
   - Priority boarding with no need to select your arrival time. 
   - Complimentary digital photo package. 
   - Exclusive in-cabin gift – mother-of-pearl thermos mugs. 
   - Access to exclusive Pearl member events.

4. Does membership expire?
Yes. To maintain Castaway Club membership, you must take or book at least one Disney Cruise Line cruise within 5 years of your last sailing. Failure to do so will result in your membership being automatically terminated and you will need to cruise again to renew.

5. How do I find out my membership level?
Your current Castaway Club level is displayed in your account on the Disney Cruise Line website under the "Already Booked" section. There, you can also view upcoming cruises and available benefits.

6. Are there any additional benefits for members?
Yes, all Castaway Club members receive:
• Exclusive communications and updates.
• Access to a dedicated booking phone.
• A "Welcome Back Aboard" gift in your cabin.
• Special offers and discounts on future cruises.

7. I will be sharing a cabin with a guest who has a different Castaway Club membership level than me. What membership benefits will apply to the cabin?
All guests staying in the same cabin will enjoy the benefits of the highest Castaway Club membership level for the entire cruise.

1. What are the main stores available onboard?
Each ship has a unique set of boutiques, including:
• Mickey’s Mainsail: the main store with a large selection of Disney Cruise Line apparel, toys, souvenirs and accessories.
• White Caps: offers high-end apparel, jewelry, fragrances and collectibles, including exclusive Pandora jewelry.
• Sea Treasures: specializes in nautical apparel and collectibles featuring the cruise line logo.
• Shutters: a photo gallery where you can view and purchase professional photos taken during your cruise.
• Specialty Boutiques: some ships, such as Disney Wish and Disney Treasure, feature luxury brand stores including Tiffany & Co. and Bvlgari.

2. Can I purchase gifts in advance?
Yes, Disney Cruise Line offers the option to pre-order gifts that will be delivered to your cabin. Available options include:
• Adventure Gear Bundles: a set of backpacks, water bottles, and other accessories.
• Disney Treasure Keepsake Box: a collectible box with glasses, cards, and other keepsakes.
• Little Sailors’ Bundle: a set for children with a backpack, night light, and a stuffed toy.

These gifts can be ordered through the official Disney Cruise Line website before the cruise begins.

3. When are the onboard stores open?
The stores are open while the ship is at sea. Most stores are closed while in port, with the exception of a few poolside kiosks where you can purchase sunscreen, towels, and other essentials.

4. Are there any discounts on purchases?
Yes, Castaway Club members at Gold, Platinum, and Pearl levels, as well as Disney Visa cardholders, can receive discounts on purchases made in the onboard stores.

5. Are there specialty stores on private islands?
Yes, Disney’s Lookout Cay at Lighthouse Point is home to Disney T’ings, a store that features unique items inspired by local culture and design. It features clothing and accessories by Bahamian designer Theodore Elliott, as well as souvenirs featuring the island’s symbols.

6. Are onboard purchases taxed?
No, onboard purchases are tax-free as they are made in international waters. This allows for duty-free shopping, especially on alcohol, perfume, cosmetics, and watches.

7. Are there any restrictions on the amount of duty-free goods you can take with you?
Yes, the amount of duty-free goods you can take back after your cruise is governed by the laws of the country you are returning to. It is important to check your country’s customs regulations before purchasing such goods.

8. Are there any exclusive merchandise available on board that are only available on Disney Cruise Line?
Yes, unique Disney Cruise Line merchandise is available on board, including:
• Plush toys of characters in nautical attire.
• Cruise logo apparel.
• Limited-edition Pandora and Dooney & Bourke jewelry.
• Collectible wheelbarrows, key chains, and T-shirts featuring the ship or itinerary.

These items are not sold in the parks or on shopDisney.

9. Can I purchase essential goods on board?
Yes, the onboard stores have a small selection of toiletries, sunscreen, over-the-counter medications, baby diapers, and swimming gear (goggles, arm warmers, etc.).

1. What entertainment is available for adults?
There are special areas on board for adults only (18+), including:
• Lounge areas with live music.
• Karaoke, stand-up comedy and quizzes.
• Casino (on some routes).
• 18+ beaches on Disney’s private island Castaway Cay.
• Spas, jacuzzis, pools for adults.

2. Is there entertainment in case of rain or storm?
Yes, all entertainment programs are adapted to weather conditions. If deck events cannot be held, they are moved to indoor theaters or conference rooms. The ship has enough indoor areas with games, cinemas, clubs, shows that operate regardless of the weather.

3. Do you need to make reservations for shows?
Reservations are usually not required – viewers simply arrive at the theater before the show starts. However, popular character encounters or special dinners (such as princess dinners) may require advance online or onboard registration.

4. Is there a cinema on board?
Yes, all Disney ships have Buena Vista Theaters, which show the following daily:
• New Disney releases (often earlier than cinemas on land).
• Classic Disney, Pixar, Marvel, Lucasfilm cartoons and films.
• Films are broadcast in English, sometimes with subtitles.

5. Are there any holiday events on board?
Yes, Disney Cruise Line offers seasonal cruises with unique shows:
• Halloween on the High Seas – themed shows, costume parties, meetings with “scary-cool” characters.
• Very Merrytime Cruises – New Year’s atmosphere with Santa, garlands, holiday musicals.
• Pixar Day at Sea or Marvel Day at Sea – special cruises with characters, shows, themed decor.

6. Can you meet Disney characters on board?
Yes, there are regular Disney, Pixar, Marvel and Star Wars character encounters on board.
Guests can take photos with:
• Mickey Mouse and Minnie Mouse.
• Disney Princesses.
• Characters from Toy Story, Frozen, Marvel, Star Wars.

Some meetings are free, others require pre-registration via the app.

7. What theater shows are available on board?
Broadway productions specially created for Disney Cruise Line are performed on board:
• Beauty and the Beast
• The Little Mermaid
• Frozen
• Disney’s Aladdin

The shows are performed in large theaters equipped to the highest standards and are included in the price of the cruise.

8. Are there themed parties on deck?
Yes, almost every cruise has open-air parties:
• Pirate Night – all passengers dress up as pirates, have a pirate-style dinner, and enjoy fireworks at sea (a Disney Cruise Line exclusive).
• Sail-Away Celebration – a celebratory event to kick off the cruise.
• Farewell Party – at the end of the trip.

9. Is there entertainment for the whole family?
Yes, most of the events are designed to bring the family together:
• Quizzes and games
• Theme nights
• Outdoor movies
• Musical shows
• Interactive performances

10. What water activities are available on board?
Each Disney ship has pools, water slides, and splash zones:
• AquaDuck (on Disney Dream and Fantasy) is a tube-shaped water slide that wraps around the ship.
• AquaMouse (on Disney Wish) is the world’s first “water slide with a story.”
• Splash zones for toddlers.
• Adults-only and family pools.

11. Can you watch movies outdoors?
Yes, there are screens by the pool that show Disney, Pixar, Marvel, Star Wars movies every day. It’s called Funnel Vision, and it’s the perfect way to relax on a lounger with popcorn.

12. What creative activities are offered?
On board you can visit:
• Animation workshops
• Drawing and craft classes
• Cooking demonstrations
• Dance classes
• Passenger talent competitions

13. Can I participate in quests or interactive games?
Yes, Disney Cruise Line offers interactive adventure games:
• Midship Detective Agency (on Dream and Fantasy) – a family game with clues on all decks.
• Disney Uncharted Adventure (on Disney Wish) – a digital quest via a mobile app that combines real-world shipboard elements with augmented reality.

1. Is there Wi-Fi on board Disney Cruise Line ships?
Yes, all Disney Cruise Line ships have wireless internet access.

2. How do I connect to Wi-Fi on board?
- Turn on Wi-Fi on your device.
- Connect to the “DCL-GUEST” network.
- Launch the Disney Cruise Line Navigator app.
- Go to the “Internet Connection” tab, which will open a separate browser to view internet rates and purchase internet access.
- Select your desired data plan.

3. What internet packages are available onboard?
Disney Cruise Line currently offers two Wi-Fi plans:
• Internet Package
• Internet + Streaming Package

For detailed pricing information, please see the “Internet Packages (Wi-Fi)” section (Disney Cruise Line Additional Packages).

4. Can I change or upgrade my selected package?
You can change or upgrade your rate at any time through the Disney Cruise Line Navigator.

5. Are there any free features?
Yes, even without purchasing a Wi-Fi package, guests have free access to the Disney Cruise Line Navigator app, where they can:
- View daily itineraries.
- Check event schedules.
- Chat with other family members.

6. Are there internet zones or computers on board?
No, all services are only accessible via your own devices (phones, tablets, laptops). There are no computer rooms on board.

7. Is there Wi-Fi in the cabins?
Yes, Wi-Fi coverage is available in the cabins, common areas, restaurants and on deck. However, the speed and stability of the signal may vary depending on the location of the ship.

8. Can I use video calling (Zoom, FaceTime, etc.)?
Only with the Internet + Streaming Package. It supports streaming and video calling, but the quality may still be limited, especially in the open sea.

1. Is there a mandatory pre-departure safety briefing?
All passengers are required to complete a mandatory assembly drill before sailing. This is a requirement of the International Convention for the Safety of Life at Sea (SOLAS) and is standard procedure on all cruise ships. During the briefing, passengers are briefed on the location of life jackets, evacuation routes, and emergency procedures.

2. Are there life jackets on board for children?
Complimentary life jackets are provided for children of all ages and sizes. They are available at the pools and on the private island of Castaway Cay. If you need assistance choosing the right one, please ask a member of the crew.

3. What measures are being taken to prevent the spread of disease?
Disney Cruise Line has implemented multi-layered safety measures, which include:
- Mandatory completion of a pre-boarding medical questionnaire.
- Increased cleaning and disinfection standards in public areas and staterooms.
- Installation of hand sanitizer stations throughout the ship.
- Temperature checks for passengers and crew.
- Availability of specially trained medical staff.

4. Are there any restrictions for pregnant women?
Women who are 24 weeks pregnant at the time of embarkation are not permitted to cruise for safety reasons. This policy applies regardless of medical certification.

5. Are there lifeguards at the pools?
Disney Cruise Line ships have certified lifeguards at all pools. However, parents are advised to supervise their children at all times while in the water.

6. What safety measures are in place on stateroom balconies?
Disney Cruise Line provides additional safety measures on balconies, including:
- High railings with clear panels to prevent climbing.
- Doors with locks located out of reach of children.

7. Does the crew receive any special safety training?
All crew members undergo intensive safety training, including evacuation procedures, first aid, and emergency response. This ensures a high level of preparedness for any situation.

8. What is a Passenger Bill of Rights?
A Passenger Bill of Rights is a document that guarantees passengers certain rights, including:
• The right to access medical care on board.
• The right to a refund in case of cruise cancellation due to technical malfunctions.
• The right to be informed about changes to the itinerary.

9. What fire safety measures are in place on board?
Strict fire safety standards are in place on board:
• All cabins and common areas are equipped with smoke detectors and automatic notification systems.
• Fire extinguishers and emergency hoses are available.
• Staff receive regular fire safety and emergency response training.
• The ship has clearly marked emergency exits and evacuation routes.

10. Are there surveillance cameras on board?
All public areas, main corridors and security areas are equipped with 24/7 video surveillance. This is part of a comprehensive security system on board, which allows for a prompt response to any incidents.

11. How to report an emergency on board?
• Call immediately from the landline phone in your cabin – press the “Emergency” button.
• Contact the nearest crew member or security guard.
• Emergency call buttons are located in public areas, especially near swimming pools.

12. What are the restrictions on personal belongings for safety reasons?
Some items are prohibited for transportation:
- Heating appliances (electric kettles, stoves, grills).
- Steamers, clothes irons.
- Narcotic substances.
- Explosive or flammable substances.
- Drones without special permission.

A complete list of prohibited items can be found in the "Know Before You Go" section of the Disney Cruise Line website.

13. What precautions are taken in the event of a severe storm or inclement weather?
Disney Cruise Line ships are equipped with the highest safety standards, including stabilizers and state-of-the-art navigation. In the event of adverse weather conditions, the captain may alter the itinerary for the safety of passengers. Guests will be notified via speakerphone and mobile app.

14. What to do in case of an emergency?
Each cabin has:
- Printed evacuation instructions.
- Life jackets and information about the Assembly Station.

In the event of an emergency:
• Proceed to your assembly station as instructed by the crew.
• Do not use the elevators.
• Listen to instructions over the loudspeaker.

All crew members undergo regular training in evacuation and passenger assistance.

15. What is a muster station?
A muster station is your designated assembly point in case of emergency or evacuation. Information about it is indicated:
- On the Disney Cruise Line Navigator app.
- On the back of your Key to the World card.
- On the inside of your stateroom door.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What documents are required for boarding?
- Passport or other appropriate travel document.
- Port Arrival Form (online check-in confirmation form).
- Visas (if required, depending on the itinerary).
- Cruise documents (electronic or printed).
- Proof of vaccinations/medical documents (if required according to current protocols).

2. Do I need to be registered online to book tours or activities?
No, you can book port excursions and other activities before you start online registration. Availability of reservations depends on your Castaway Club level.

3. Do I need to arrive at the port early?
It is recommended to arrive at the port 10-15 minutes before your selected arrival time indicated during online registration. Arriving early may result in a wait as boarding is scheduled. Disney strictly adheres to the timings for unloading passengers.

Important: it is recommended to be on board the ship 2 hours before departure!

4. What happens at the cruise terminal?
At the cruise terminal you will:
• Go through document verification.
• Deposit your luggage – it will be delivered to your cabin later.
• Go through security screening (scanning your belongings).
• Check in at the Disney Cruise Line Check-In desk (if you have not completed the process online or have any questions).
• Receive a Key to the World Card, which serves as:
   - your cabin key,
   - your onboard ID,
   - a means of payment for purchases on the ship.

5. Can I board the ship immediately?
Yes, once you have completed check-in and your boarding group has arrived, you will be able to board the ship. Groups are usually announced over the loudspeakers and/or on screens in the terminal.

6. When can I go to my cabin?
Cabins usually open after 1:30-2:00 PM, so the first thing you can do after boarding is:
- have lunch in one of the buffets or restaurants,
- sign your child up for the club,
- explore the ship,
- take a photo with Disney characters.

7. Can I take hand luggage with me?
Yes, you must take hand luggage with you, which will contain the most necessary things for the first few hours:
- documents,
- medicines,
- personal hygiene products,
- valuables (laptops, cameras, money).

8. When is the main baggage delivered to your cabin?
Baggage checked in at the terminal will be delivered to your cabin within a few hours of boarding. Sometimes this can take until the evening of the first day.

9. What is the dress code on board?
Most areas have a casual dress code, casual attire is recommended. For special evenings such as Pirate Night or formal dinners, appropriate attire is recommended.

10. What should you know about health and safety before you cruise?
• Vaccinations and testing: some cruises may require proof of vaccinations or test results. Check the current requirements before you travel.
• Medical insurance: make sure your insurance covers medical expenses during your trip, including possible medical evacuation.
• Personal medications and first aid kit: it is recommended to bring personal medications, as well as anti-seasickness and other necessary medications.

11. What should you do if you are late for boarding a Disney Cruise Line ship?
• Contact Disney Cruise Line as soon as possible. Emergency contact numbers are listed in your cruise documents.
• Advise them of your location and your estimated time of arrival.
• If the ship is still in port and check-in is ongoing, you may be allowed to board (but this is not guaranteed). After the scheduled boarding time (usually 2 hours before departure), boarding may be closed.
• If the ship has already departed, you will be responsible for making your own way to the next port of call at your own expense. Disney Cruise Line does not cover travel, accommodation or meals for delays.

To avoid delays, it is recommended that you:
- Arrive in the port city the day before the cruise.
- Arrange a transfer from Disney Cruise Line (available from select airports) to minimize your risk.

12. Are there any refunds if you miss your cruise?
Disney Cruise Line does not provide refunds if you miss your cruise due to circumstances of your own making (such as flight delays or traffic). This is why it is recommended that you have travel insurance that covers such situations.

1. What is the minimum age for a child to join a cruise?
For most itineraries, the minimum age is 6 months. For transatlantic, Hawaiian and Panama Canal it is 1 year.

2. Do I need to add an infant to my cabin reservation?
Yes, all guests, regardless of age, must be included in my cabin reservation.

3. Can I request a crib or other baby items?
You can request a Pack ’n Play crib, bottle sterilizer and other items for free through the “Special Requests” section of your booking.

4. What kids’ clubs are available on board and for what age groups?
• It’s a Small World Nursery: for children aged 6 months to 3 years. Fees apply and advance booking is required.
• Oceaneer Club and Oceaneer Lab: for children aged 3 to 10 years. Offers themed games, character encounters and other activities.
• Edge: for children aged 11 to 14 years. Equipped with modern technology including computers and video games.
• Vibe: for teenagers aged 14 to 17 years. Offers a space for relaxation, music and socialising.

5. Can parents visit the kids’ clubs?
During special "Open House" hours, parents can visit the kids’ clubs with their children.

6. How do I register my children for the clubs?
Registration is available during online check-in, which opens 30 days prior to the cruise. You can also register your child on board during embarkation.

7. What are the restrictions for using the waterslides and pools?
• AquaDuck (Disney Dream, Fantasy): minimum height 107 cm.
• AquaDunk (Disney Magic): minimum height 122 cm.
• Twist ‘n’ Spout Slide (Disney Magic, Wonder): minimum height 97 cm.

8. Are swim diapers allowed in the pools?
No, children must be fully potty trained to use the pools. There are designated water play areas for toddlers where swim diapers are allowed.

9. Are meals provided at the kids clubs?
Children can have lunch and dinner at the clubs. There is also a "Dine and Play" program available, which allows children to eat lunch early and then be escorted to the clubs, allowing parents to enjoy dinner.

10. Are there shops with baby products on board?
Shops with diapers, baby food, bottles and other necessities are available on board.

11. Can children enter and leave the clubs independently?
Children aged 8 to 12 years can enter and leave the clubs independently with written permission from their parents.

12. What safety measures are in place for children on board?
Disney Cruise Line places special emphasis on the safety of children. All children’s clubs are equipped with access control systems and special wristbands are used to identify children. In addition, there are qualified personnel on board who undergo special training in safety and child care.

13. Do wristbands need to be returned after the cruise?
Wristbands must be returned after the cruise or a fee will be charged.

14. Can I leave my child in the kids’ club while on an excursion?
Parents may leave their children in the appropriate kids’ clubs under the supervision of qualified staff while on an excursion. It is recommended that you check the club’s schedule in advance and make any necessary reservations.

15. Are there special activities for children with special needs on board?
Disney Cruise Line is committed to ensuring the comfort of all guests. It is recommended that you contact the cruise line in advance to discuss individual needs and make the necessary arrangements.

16. Is there a babysitting service for young children?
It’s a Small World Nursery caters for children aged 6 months to 3 years. This service is available for a fee and requires prior booking.

17. What drinks are available for children?
Juices, milk, water and cocoa are available. Drinks are available at any time in the food areas.

18. Can I celebrate my child’s birthday on board?
Yes, you can order a cake, receive greetings from the crew, special decorations and organize a photo shoot with Disney characters.

19. What theme parties are there for children?
Pirate Night (a costume party with fireworks), Frozen Night, Pixar Day at Sea, Marvel Day at Sea (on selected routes) are held on board. Children can bring costumes or rent them.

20. Can I take photos with Disney characters?
Yes, there are daily meetings with characters on board – Mickey, Minnie, princesses, superheroes. You can get autographs and order photo packages.

21. What creative activities are offered to children?
The company offers classes in drawing, crafts, mask making and souvenirs. Some ships (such as Disney Wish) have an Imagineering Lab where children create their own projects and inventions.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. What is DisneyBand+?
DisneyBand+ is a waterproof, rechargeable, RFID-enabled wristband that gives Disney Cruise guests contactless access to onboard services. It also features interactive features that add to the magic of your cruise.

2. Is it mandatory to purchase DisneyBand+?
DisneyBand+ is optional and not included in your cruise price. It is an added convenience and entertainment accessory.

3. What are the main features of DisneyBand+?
DisneyBand+ allows you to:
• Open your cabin doors.
• Make contactless purchases on board, which are automatically added to your account.
• Access kids’ clubs for children aged 3 and up.
• Link photos taken on board to your account.
• Interact with shows and entertainment through light and vibration effects.

4. Can I use DisneyBand+ to board and disembark the ship at ports of call?
DisneyBand+ can be used for express boarding and disembarking at ports of call. However, you will still need to bring a photo ID for identification.

5. Is DisneyBand+ suitable for children?
Children ages 3 and up can use DisneyBand+ to access kids’ clubs, such as Disney’s Oceaneer Club onboard and Scuttle’s Cove on Castaway Cay.

6. Does DisneyBand+ replace the Oceaneer Club Band?
DisneyBand+ can replace the standard Oceaneer Club Band for access to the kids’ clubs.

7. How does DisneyBand+ interact with onboard entertainment?
DisneyBand+ reacts to certain shows and events, such as:
• Light and vibration effects during fireworks.
• Interact with shows such as “Pirate Night” or “Animator’s Palette.”
• React to applause and other events during performances.

8. Do I need to charge the DisneyBand+?
The DisneyBand+ has a built-in battery and comes with a charging cable. A charge typically lasts 1-3 days, depending on usage.

9. What happens if the battery runs out?
If the battery runs out, basic functions such as opening cabin doors and making purchases will still be available. However, interactive functions such as light and vibration effects will not work until you recharge.

10. How much does DisneyBand+ cost?
Prices range:
• 34.99$ for plain designs.
• 44.99$ for themed designs with the Disney Cruise Line logo.

11. Where can I purchase a DisneyBand+?
Guests can purchase a DisneyBand+ for select sailings on all Disney Cruise Line ships.

DisneyBand+ can also be ordered by visiting My Bookings. You can personalize your DisneyBand+ with your name and available color at least 11 days before your cruise, after booking your cruise. When you personalize your DisneyBand+, your printed name will appear on the inside of the band. You can pick up your order onboard.

12. Can I use the DisneyBand+ on other cruises or at Disney parks?
The DisneyBand+ is compatible with the MagicBand+ and can be used on Disney cruises, as well as at Walt Disney World and Disneyland parks. Also, if you already have a MagicBand+, you can use it as a DisneyBand+ on a cruise.

Especially for Disney Cruise Line guests, Four Gates Group specialists have selected the most popular questions and provided answers to them.
The information is taken from official sources of the Disney Cruise Line cruise company.

IMPORTANT: information may change and be updated. Please clarify the answers to important questions with your cruise expert at Four Gates Group.

1. How many private islands does Disney Cruise Line have?
Disney Cruise Line has two private islands in the Bahamas: Castaway Cay and Lookout Cay at Lighthouse Point.

2. Where are these islands located?
• Castaway Cay: near Great Abaco Island, Bahamas.
• Lookout Cay at Lighthouse Point: on the southern tip of the island of Eleuthera, Bahamas.

3. What is Castaway Cay?
Castaway Cay is a private island owned by Disney Cruise Line that serves only Disney cruise passengers. It was the first private island in the cruise industry where ships could dock directly to the island, eliminating the need for boats.

4. What are the main areas and activities available on Castaway Cay?
• Castaway Family Beach: the main beach for families.
• Pelican Plunge: water park with slides and water cannons.
• Serenity Bay: adults-only beach with massages and barbecues.
• Scuttle’s Cove: supervised kids’ club.
• Bike Rentals: explore the island on bikes.
• Port Adventures: snorkeling, fishing, water sports.

5. Are there restaurants on Castaway Cay?
There are several restaurants on the island that offer barbecue, salads, fruit, and drinks. Meals on the island are included in the cruise price.

6. What is Lookout Cay at Lighthouse Point?
Lookout Cay at Lighthouse Point is a new private island for Disney Cruise Line, opening in June 2024. The island reflects the natural beauty and rich culture of the Bahamas.

7. What are the main areas and activities available on Lookout Cay?
• Mabrika Cove: welcome area for guests.
• Goombay Cultural Center: cultural center with music and dance in the style of Jankanu.
• Beaches: family and adults only (Serenity Bay).
• Kids Club: children’s area with water activities.
• Bike rentals and water sports: explore the island and have fun.

8. Are there restaurants on Lookout Cay?
There are restaurants on the island that serve local cuisine and drinks. Meals on the island are included in the cruise price.

9. Are there any additional charges for staying on the island?
Access to the islands is included in the cruise price. However, some activities such as snorkeling, excursions, spa services, or private cabana rentals are charged separately.

10. Are there any accessibility features for guests with disabilities?
Both islands have specially designed trails, amphibious wheelchairs for sand, access to restrooms, restaurants, and main beaches.

11. Are there any medical staff on the islands?
Both islands have licensed medical staff and a medical center ready to provide assistance if needed.

12. Can I use DisneyBand+ on the islands?
DisneyBand+ works on both Castaway Cay and Lookout Cay, including for child identification in the kids’ club and for making purchases.

13. Are alcoholic beverages available?
There are beach bars on the islands that serve cocktails, beer, and wine.

14. Are there private areas for relaxation?
Cabanas are available for rent on both islands – private bungalows with shade, loungers, drinks and showers. Castaway Cay has the Serenity Bay Cabana (for adults) and the Family Cabana.

15. Are there showers or changing rooms?
Each island has outdoor showers, changing rooms, toilets and storage facilities.

16. Are there any activities for children?
Yes, there are children’s games with animators, sandcastle building, treasure hunts, and there are also children’s clubs supervised by staff.

17. Are there any Disney character activities?
Mickey, Minnie, Goofy, Donald, and more can be found on both islands in beachwear. Photo shoots and interactive meet-and-greets are common.

18. Is there Wi-Fi on the islands?
If you have a cruise Wi-Fi package, you will have limited coverage on the islands. The coverage is not as strong as on board, but it allows you to check messages, social networks, or share photos.