Azamara Club Cruises

History of Azamara Cruises: from premium ships to the Destination Immersion® concept

Origin of the Name
The name Azamara has a unique symbolic meaning. It comes from the name of the star Acamar, which in ancient times was considered “the brightest star in the southern sky.” It also combines the Romance words azul (blue) and mar (sea). Translated, it can be understood as “a star above the blue sea” — a metaphor for travel, discovery, and maritime romance.

Timeline of Development
2007 — Founding
Royal Caribbean Group created the Azamara Cruises brand to occupy the premium boutique cruise niche. The fleet included two R-class ships — Azamara Journey and Azamara Quest, accommodating 700 guests.
On May 5, 2007, Azamara Journey embarked on its first voyage.

2009 — Rebranding to Azamara Club Cruises
The company changed its name to Azamara Club Cruises to emphasize the intimate, club-style travel experience.

2012–2013 — Fleet Renovation
The Azamara Quest and Azamara Journey underwent extensive modernization, including updates to cabins, restaurants, and public areas.

2018 — Fleet Expansion
The fleet grew with a third ship — the former Adonia from P&O Cruises, which was renamed Azamara Pursuit.

2019 — New Brand and Strategy
The company returned to the name Azamara, introducing a new logo and launching over 1,700 shore excursions in pre- and post-land program format.

2021 — Acquisition by Sycamore Partners
Royal Caribbean Group sold the Azamara brand to the investment fund Sycamore Partners for million.
A fourth ship, Pacific Princess, joined the fleet and was renamed Azamara Onward after refurbishment.

2022 — Anniversary and New Ship
Azamara celebrated the 15th anniversary of its first voyage. Azamara Onward officially joined the fleet.

2024 — New Leadership
Dondra Ritzenthaler was appointed CEO, tasked with expanding the brand’s global presence.

2025 — Historic Year
• In Barcelona, three ships — Azamara Journey, Azamara Quest, and Azamara Onward — were docked simultaneously for the first time.
• The brand announced a return to Alaska in 2026 and the launch of World Cruise in 2027.
• The Travel Partner Awards 2024 were presented.

Values and Heritage of Azamara
Azamara is not just a cruise company; it is a story of travel, inspiration, and discovery that is embodied in every voyage. The brand’s core values are reflected in all aspects of its operations:
• Deep Cultural Immersion — open engagement with the traditions, art, and lifestyles of local communities.
• Inspirational Evenings — evenings of art, music, and culture that stimulate the mind and awaken the senses.
• Intimate Fleet — small ships for quiet and special itineraries, offering space for reflection and contemplation.
• Complete Harmony — care for body, mind, and spirit, with all onboard services included to make every moment special.
• Heritage of Discovery — travel as a legacy of human knowledge, discoveries, and cultural enrichment.

Azamara Club Cruises has gained international recognition thanks to its unique Destination Immersion® travel concept, high standards of service, and active participation in charitable and environmental initiatives.

Awards for itineraries and travel concept
• 2016–2023 — multiple recognitions in the Best Itineraries category thanks to long stays and overnight calls in ports.
• 2015–2022 — awards for cultural programs AzAmazing Evenings® as unique events in the industry.

Awards for service and comfort
• 2017–2023 — awards for crew service quality, club-style atmosphere, and the intimate size of the ships.
• 2018–2022 — recognition among guests and critics as one of the best premium cruise lines for comfort.

Awards from media and readers
• 2010–2024 — multiple recognitions among the Top 10 Best Small Ship Cruise Lines.
• 2018–2022 — Cruise Critic Cruisers’ Choice Awards: awards for service, dining, and onboard atmosphere.
• 2019–2023 — Travel Weekly Readers’ Choice Awards: awards in the Best Premium Cruise Line category.
• 2020–2023 — Porthole Cruise Readers’ Choice Awards: awards for unique itineraries, shore excursions, and the cultural immersion concept.
• 2021–2022 — Travel + Leisure World’s Best Awards: among the leaders in the Best Small Ship Ocean Cruise Line category.

Charity work and environmental initiatives

Social support programs
• 2010–present — Azamara Cares initiative: support of education, healthcare, and humanitarian projects in the countries visited by the ships.
• 2012–present — partnership with Save the Children: assistance to children in crisis regions of the world through funding educational and medical programs.
• 2015–present — cooperation with international foundations to support communities in ports of call: construction of schools, cultural centers, and aid after natural disasters.

Volunteering and community engagement
• 2016–present — volunteer programs for crew and passengers in ports: participation in projects for school restoration, tree planting, and ecological improvements.
• 2018–present — charity evenings and fundraising events on board, with proceeds directed to local and international foundations.

Environmental initiatives
• 2014–present — implementation of technologies to reduce emissions and exhaust gas cleaning systems (EGCS).
• 2017–present — reduction of single-use plastics on board and replacement with eco-friendly alternatives.
• 2019–present — educational programs for passengers and crew on marine environment preservation.
• 2020–present — development of sustainable tourism in remote regions: preservation of cultural heritage and support of local traditions.

1. Ships that “go where the big ones can’t”
Small R-class ships can enter narrow bays and small ports that larger vessels simply cannot reach. This allows guests to visit remote islands and quiet towns that are almost untouched by tourists.

2. Nighttime adventures in ports
Azamara is known for long stays and overnight port calls, allowing guests to experience the city after sunset, try local dishes in night venues, and see the town’s life “through the eyes of locals.”

3. Evenings full of surprises
AzAmazing Evenings® often take place in unusual locations: historic palaces, wine cellars, or city waterfronts, where art and music intertwine with history.

4. Ships with history
Azamara Onward — formerly Pacific Princess — received a new life after refurbishment, and some Azamara ships still carry elements of Royal Caribbean’s classic design on board.

5. Combining comfort and “escaping the crowds”
Despite premium service, the ships offer an intimate, “family-like” atmosphere, where passengers can feel part of a small community of travelers.

6. Secret routes
The company often selects lesser-known ports, such as Greek islands without major cruise lines or remote corners of Alaska, opening new travel horizons for passengers.

7. Cultural immersion
Each cruise includes programs to explore local traditions: culinary workshops, evening shows, and private excursions rarely accessible to other tourists.

8. Active philanthropy
Even during cruises, the company runs volunteer programs, including tree planting, assisting schools, and participating in the restoration of public facilities in port cities.

9. Themed journeys
Azamara organizes specialized cruises, such as wine tours, gastronomic trips, or art-focused programs, allowing guests to deepen their favorite interests during the voyage.

10. Music and art on board
In addition to classic evenings, the ships offer live concerts, art exhibitions, and meetings with artists, creating the atmosphere of a small cultural club at sea.

11. Focus on ecology and sustainability
Azamara actively implements environmental programs: minimizing plastic, using energy-efficient technologies, and offering educational programs for passengers about preserving marine flora and fauna.

12. Special events and celebrations
The ships celebrate local holidays, festivals, and important events in port cities, giving guests a unique opportunity to celebrate “like locals” in different parts of the world.

13. Partnerships with local organizations
The company actively supports local initiatives in ports of call, from environmental programs to cultural festivals, allowing passengers to become part of the local community.

Azamara Club Cruises offers two main beverage packages that allow guests to enjoy their favorite drinks without extra costs. By choosing one of the packages, you gain convenience, savings, and unlimited access to certain categories of beverages throughout the entire cruise.

IMPORTANT: package contents may vary depending on the itinerary, ship, and cruise duration. Please confirm current booking conditions with your Four Gates Group cruise specialist.

1. Classic Beverage Package
Description:
• Designed for guests who want to enjoy a wide selection of beverages during the cruise.
• Includes alcoholic and non-alcoholic drinks from bar and restaurant menus.

Included:
• Premium wines, beer, and cocktails according to the standard menu.
• Non-alcoholic beverages: water, juices, soft drinks, coffee, and tea.
• Drinks are served during lunch, dinner, and at bars throughout the day.

Usage:
• The package is valid for one guest for the entire cruise.
• Allows ordering any drinks from the included list without additional charges.

2. Premium Beverage Package
Description:
• An enhanced package for guests who want the widest selection and premium service.
• Ideal for those who enjoy cocktails, high-quality wines, and specialty alcoholic drinks.

Included:
• Wide selection of premium wines, champagne, and craft beers.
• Signature cocktails and high-quality alcoholic drinks.
• Non-alcoholic beverages: water, juices, soft drinks, coffee, tea, smoothies, and specialty drinks prepared by the bartender.

Usage:
• The package is valid for one guest for the entire cruise.
• Allows ordering any drinks from the included list without additional charges.
• May include special tasting offers for wines and cocktails in restaurants and bars.

Azamara Club Cruises offers special pre- and post-cruise land programs that allow guests to fully enjoy the selected port and regional culture. By choosing one of these packages, you gain comfort, organized transfers, and excursions, as well as the opportunity to extend your journey on land without any extra hassle.

IMPORTANT: package conditions may vary depending on the itinerary, ship, and program duration. Please check the current terms with your Azamara cruise specialist at Four Gates Group.

1. Pre-Cruise Package
Description:
• Designed for guests who want to start their cruise as comfortably as possible by arriving at the port in advance.
• Allows guests to rest after their flight and prepare for embarkation.

Includes:
• Accommodation in a premium hotel
• Transfer from the airport/train station to the hotel and from the hotel to the port
• Organized excursions and cultural programs
• Dinner and breakfast as included in the package

2. Post-Cruise Package
Description:
• Designed for guests who wish to extend their journey after the cruise ends.
• Allows guests to explore the city or region at a relaxed pace after the cruise.

Includes:
• Accommodation in a premium hotel
• Transfer from the port to the airport/train station
• Breakfast and dinner (as included in the package)
• Organized excursions and cultural programs

Azamara Club Cruises offers a wide range of spa and wellness services, allowing guests to enjoy relaxation and rejuvenation during their cruise. By choosing one of the packages, you receive organized treatments, convenience, and special offers on a series of services, making your stay on board even more comfortable and beneficial for your well-being.

IMPORTANT: availability of treatments, package contents, and prices may vary depending on the itinerary, ship, and cruise duration. Please check the current conditions with your Four Gates Group cruise specialist.

1. Individual Spa Treatments & Massages
Description:
• Designed for guests seeking personalized care and relaxation.
• Includes a wide selection of massages, facials, body treatments, and special wellness sessions.

What’s included:
• Various massages: Swedish, hot stone, aromatherapy, sports, and deep tissue massage.
• Facial treatments: cleansing, rejuvenation, hydration, special anti-aging programs.
• Body care: scrubs, wraps, detox treatments, therapeutic baths.
• Access to spa areas: saunas, steam rooms, jacuzzis, relaxation pools.
• Additional options: aromatherapy, special oils, hot stones, premium-class products.

Features:
• Package valid for one guest during the selected treatment or series of treatments.
• Advance booking is recommended to ensure availability.
• Changes or cancellations are possible by prior arrangement and according to spa policy.

2. Series Packages at Special Prices
Description:
• Ideal for guests who wish to enjoy several treatments during the cruise at a better value.
• Provides savings on combined spa sessions, including body and facial care as well as massages.

What’s included:
• A set of 3–5 spa treatments or massages at a special price.
• Individual consultations with a spa specialist to select treatments.
• Access to spa facilities and wellness equipment during sessions.
• Programs include massages, wraps, facials, relaxation, and detox sessions.
• Options: combinations of relaxation and wellness treatments, recovery packages after long journeys.

Features:
• Package valid for one guest during the selected series of treatments.
• Advance booking is recommended to ensure availability.
• Possibility to exchange treatments within the series by prior arrangement.

3. Couples’ & Individual Wellness Programs
Description:
• Special programs for guests who wish to experience wellness and relaxation together with a partner or individually.
• May include couples’ massages, meditation sessions, yoga, personal training, and other wellness activities.

What’s included:
• Comprehensive sessions for one or two people: massages, meditation, yoga, breathing practices, Tai Chi training.
• Personal or group sessions according to the program package.
• Access to spa and wellness facilities: sauna, steam room, jacuzzi, pool, relaxation areas.
• Extra benefits: special aromatic oils, relaxation music, herbal teas after treatments.
• Possibility to combine with other spa treatments and package series for maximum effect.

Features:
• Package valid for one or two guests during the selected sessions.
• Advance booking is recommended to ensure availability.
• Sessions can be changed or rescheduled by prior arrangement and according to spa policy.

Azamara offers special packages for guests who wish to book dinners in advance at the premium restaurants Prime C and Aqualina at a better value.

IMPORTANT: information is provided for reference only and may change depending on the selected cruise.
Please confirm the current terms with your Four Gates Group cruise specialist.

1. Dinner Package
Number of Dinners:2 

Includes:
• Two dinners at Prime C and/or Aqualina – choose the restaurant at your discretion (e.g., one dinner at Prime C and one at Aqualina).
• Full multi-course menu: appetizers, salads, soups, main courses (meat, fish, seafood), desserts, and chef’s signature dishes.
• Multi-course tasting menus and themed dinners are included.
• Elegant service and a personalized approach to guests.

Package Features and Conditions:
• Ideal choice for shorter cruises.
• Savings compared to booking individually.
• Valid for one guest.
• Beverages are paid separately (unless included in the fare or beverage package).
• Advance reservations are recommended.

2. Dinner Package
Number of Dinners: 3

Includes:
• Three dinners at Prime C and/or Aqualina – you can combine restaurants at your choice (e.g., twice at Prime C and once at Aqualina).
• Full multi-course menu: appetizers, salads, soups, main courses (meat, fish, seafood), desserts, and chef’s signature dishes.
• Multi-course tasting menus and themed dinners are included, for example: “Seafood Evening,” “Mediterranean Night,” “Chef’s Signature Menu.”
• Elegant service and a personalized approach to guests.

Package Features and Conditions:
• Optimal choice for medium-length cruises.
• Flexibility in selecting dinners and restaurants.
• Cost-effective compared to individual bookings.
• Valid for one guest.
• Beverages are paid separately.
• Advance booking is recommended.

3. Dinner Package
Number of Dinners: 4

Includes:
• Four dinners at Prime C and/or Aqualina – you can combine restaurants at your discretion (e.g., twice at Prime C and twice at Aqualina).
• Full multi-course menu: appetizers, salads, soups, main courses (meat, fish, seafood), desserts, and chef’s signature dishes.
• Multi-course tasting menus and themed dinners are included.
• Elegant service and a personalized approach to guests.

Package Features and Conditions:
• Best suited for longer cruises (7+ nights).
• Significant savings compared to individual visits.
• Valid for one guest.
• Beverages are paid separately.
• Can be purchased online, in My Azamara, or directly onboard.

4. Ultimate Dining Package
Number of Dinners: unlimited throughout the cruise

Includes:
• Unlimited access to Prime C and Aqualina – you can visit the restaurants every evening.
• Full multi-course menu: appetizers, salads, soups, main courses (meat, fish, seafood), desserts, and chef’s signature dishes.
• Multi-course tasting menus and themed dinners are included.
• Elegant service and a personalized approach to guests.

Package Features and Conditions:
• The most advantageous option for gastronomy enthusiasts.
• Maximum freedom in planning dinners.
• Valid for one guest.
• Beverages are paid separately.
• Availability depends on the itinerary and cruise duration.

General Conditions for All Packages
• Packages can be purchased during online cruise booking, in the My Azamara portal, or directly onboard.
• Dress code: smart casual or formal (elegant attire).
• Packages are personal (not applicable to the entire cabin).
• Full menu is included, but beverages are paid separately.
• Advance reservations are recommended to ensure availability on popular dates.

Azamara Cruises is a premium company specializing in intimate voyages. The company offers a wide range of accommodations: from cozy interior staterooms to luxurious suites with butler service. Regardless of category, each stateroom is equipped with modern amenities, daily room service, and details that create a “home atmosphere at sea.”

The Retreat Suite Collection (Suites)

Suite guests enjoy special privileges:
• personalized butler services;
• priority in embarkation, disembarkation, and restaurants;
• daily snacks and beverages in the stateroom;
• dining in specialty restaurants;
• extended relaxation opportunities.

Club World Owner’s Suite
• Size: ~55–56 m² + balcony up to 20 m²
• Features: the largest accommodations on board, panoramic windows, separate bedroom, living and dining room
• Amenities: luxury bathroom with bathtub, TVs, work area, bar
• Additionally: maximum privacy and access to all exclusive services

Club Ocean Suite
• Size: ~40–44 m² + balcony
• Features: spacious bedroom and living room, panoramic view
• Amenities: furnished balcony, bathroom with double sink
• Additionally: ideal for long journeys in comfort

Club Spa Suite
• Size: ~37 m² + balcony
• Features: wellness-style design, bathtub with panoramic view
• Amenities: unlimited access to the Sanctum Spa, priority booking of treatments
• Additionally: created for spa leisure enthusiasts

Club Continent Suite
• Size: ~30 m² + balcony
• Features: compact yet stylish accommodations with all suite-class privileges
• Amenities: bedroom with lounge area, bathroom, furnished balcony
• Additionally: optimal combination of value and service

Balcony Staterooms (Club Veranda Staterooms)

Club Veranda Plus
• Size: ~20 m² + balcony 5 m²
• Features: enhanced level of comfort with additional privileges
• Amenities: double or twin beds, writing desk, TV, wardrobe
• Additionally: includes late check-out, complimentary Wi-Fi, priority in restaurants

Club Veranda
• Size: ~20 m² + balcony
• Features: classic staterooms with private balcony
• Amenities: cozy bedroom, bathroom with shower, safe, mini-bar
• Additionally: the most popular category among guests

Oceanview Staterooms (Club Oceanview Staterooms)

Club Oceanview
• Size: ~15–17 m²
• Features: panoramic window or porthole, natural lighting
• Amenities: queen-size or twin beds, TV, safe, mini-bar
• Additionally: some staterooms have obstructed view (due to lifeboats)

Interior Staterooms (Club Interior Staterooms)

Club Interior
• Size: ~14–15 m²
• Features: cozy interior staterooms without windows
• Amenities: queen-size or twin beds, TV, writing desk, bathroom
• Additionally: optimal choice for budget-friendly accommodation

General Features of Azamara Staterooms
• All staterooms are equipped with: TV, safe, hairdryer, mini-bar, bathrobes, and slippers.
• Included in the fare: complimentary bottled water, coffee, tea, soft drinks.
• 24/7 stateroom service.
• Light-toned design with modern furnishings aimed at creating a cozy “home atmosphere.”

Azamara Cruises offers two main fare plans for its guests: Cruise Only Fare and Azamara Inclusive Experience. They are designed so that every guest can choose the optimal travel option – from a basic package to a fully comprehensive one.

IMPORTANT: the information is provided for reference only and may vary depending on the selected cruise.
Please confirm the current conditions with your cruise specialist at Four Gates Group.

Cruise Only Fare
A basic fare for guests who want the lowest cruise price and prefer to select additional services independently.

Included:
• Accommodation in the selected stateroom category.
• Three meals a day in the main dining room and buffet.
• Complimentary beverages during main meals (water, tea, coffee, selected soft drinks).
• Basic room service.
• Onboard entertainment and cultural programs.

Not included:
• Alcoholic and premium beverages.
• Wi-Fi.
• Gratuities (mandatory extra charge).
• Specialty restaurants.
• Shore excursions.
• Laundry and other additional services.

Advantages of the fare:
• Lowest starting price of the cruise.
• Flexibility in choosing additional services.

Azamara Inclusive Experience
An extended fare with an “almost everything included” concept, providing comfort and predictable expenses.

Included:
• Accommodation in the selected stateroom category.
• Dining in all main restaurants (Discoveries, Windows Café, Patio, Mosaic Café).
• Standard alcoholic and non-alcoholic beverages (wine, beer, cocktails, juices, coffee, tea, water).
• 24/7 room service at no additional charge.
• Wi-Fi (included package per guest).
• Gratuities.
• Basic laundry services.
• Entertainment shows, live music, and themed evenings.
• Special events AzAmazing Evenings® (for cruises of 7 nights or longer).

Not included:
• Premium beverages and exclusive wine lists.
• Extended Wi-Fi packages (beyond the standard package).
• Additional paid spa services.
• Shore excursions (except included events).

Advantages of the fare:
• Maximum comfort without additional onboard expenses.
• Gratuities and Wi-Fi included.
• Numerous bonuses for suite guests (butler service, priority embarkation, specialty dining).

Important Notes
• Fares may vary depending on the region of sale (for example, U.S. and European packages may have different inclusions).
• Pricing also depends on the stateroom category (Interiors, Oceanview, Veranda, Suites).
• On selected cruises, the company offers special promotions, such as: complimentary stateroom upgrades, onboard Credit, shore excursion packages, additional Wi-Fi options.

Specifically for guests of Azamara Cruises, Four Gates Group experts have selected the most popular questions and provided answers.
The information is taken from the official sources of Azamara Cruises.

IMPORTANT: information may change or be updated. Please verify answers to important questions with your Four Gates Group cruise expert.

1. What languages are used onboard?
English is the primary language on all ships. Menus, announcements, and programs are in English.

2. Are cash or cards needed onboard?
All purchases are made through the onboard account. Cash is only needed for additional expenses in ports.

3. Is Wi-Fi available onboard, and are additional packages required?
Yes. All ships are equipped with high-speed Starlink Wi-Fi, included in the cruise fare. No additional packages are required.

4. Are there TVs in cabins, and how can I get information about events?
Yes. Standard and suite cabins have TVs with access to onboard information. Event information is also available via TV or the onboard program.

5. How can I contact the crew or support services onboard?
Through the ship’s reception, cabin phone, or in person at the information desk. Guest services are available throughout the day.

6. Can cabin settings such as temperature or lighting be adjusted?
Yes. Cabin air conditioning and lighting can be adjusted by the guest. For other changes (bedding, towels, extra pillows), contact the steward.

7. What items are provided in the cabins, and is there a minibar?
Cabins include bedding, towels, bathrobes, toiletries, a safe, hairdryer, and air conditioning. Minibar availability depends on the cabin category.

8. Can I travel alone, and how do I book a single cabin?
Yes. Single cabins are available; advance booking is required.

9. Which restaurants and dining venues are available onboard?
Main venues: Discoveries Restaurant (main dining), Windows Café (buffet), The Patio, Swirl & TopS (light bites and drinks). Specialty restaurants: Prime C and Aqualina (advance booking required).

10. Is it allowed to bring your own alcohol onboard?
Bringing personal alcohol is prohibited. Drinks can be purchased through the onboard account.

11. Are special diets accommodated, such as vegetarian or gluten-free?
Yes. Vegetarian, vegan, gluten-free, and low-sodium options are available. It is recommended to inform the cruise line of dietary needs in advance.

12. How can I find out the operating hours of the spa, fitness center, and pools?
Schedules are available via the printed daily program, TV in the cabin, or at reception.

13. Are there a spa and fitness center onboard?
Yes. The Sanctum Spa and fitness center are available. Yoga and Pilates classes are offered on the deck or in the fitness area.

14. What entertainment and events does Azamara offer onboard?
Evening shows, live performances, lectures, themed evenings, and AzAmazing Evenings® on selected itineraries.

15. Can I attend official events without advance booking?
Most events do not require advance booking. For special events (tastings, exclusive dinners), booking is mandatory.

16. How does the announcement system work onboard?
Information is provided via the onboard program and verbal announcements in English.

17. Is a printed daily program available, and where can I get it?
Yes. A printed program with all activities and schedules is provided daily in cabins or at reception.

18. Can personal devices be used in all areas onboard?
Yes. Smartphones, tablets, and laptops can be used in all public areas and cabins.

19. Is a smartphone required to use onboard services?
No. A smartphone is not required but may be convenient for accessing the onboard program and online services.

20. Are professional photography services available onboard, and can guests take photos themselves?
Yes. Professional photography services are available on all ships. Guests may also take photos themselves.

21. Is there a library or quiet areas onboard?
Yes. Ships have quiet areas where guests can relax, read, or work.

22. What is the temperature onboard, and how should I prepare for open decks?
Comfortable, around 21–23°C. A light sweater is recommended for open decks.

23. Is there a dress code onboard?
Yes. Casual, smart casual, and formal dress codes apply for evening events. Information is provided in the daily program.

24. How can I get assistance with organizational questions onboard?
Through reception or guest services, available throughout the day.

25. Is there a medical center onboard, and what services does it provide?
Yes. A medical center with a doctor is available 24/7. Services are charged separately.

26. What services are available for guests with limited mobility?
Some cabins are equipped for guests with limited mobility. Not all areas are fully accessible.

27. Is smoking allowed onboard, and where can it be done?
Smoking is allowed only in designated areas on open decks.

28. Can pregnant guests travel, and what documents are required?
A medical certificate from a doctor is required. For late-term pregnancies, specific rules should be confirmed in advance.

Specially for Azamara Cruises guests, Four Gates Group specialists have prepared the most popular questions and answers regarding online check-in.
Information is taken from the official sources of Azamara Cruises.

IMPORTANT: information may change and be updated. Please check important questions with your Four Gates Group cruise expert.

1. What is online check-in?
Online check-in allows guests to complete all necessary documents in advance, including passport details, medical information, and contact information, before boarding the ship. This reduces waiting time at the terminal and speeds up boarding.

2. When can online check-in be completed?
Online check-in usually opens 30 days before the cruise departure. Guests receive an email reminder with a link to start the registration process.

3. What is needed to complete online check-in?
• Valid passport or travel document;
• Information for all passengers in the cabin (name, date of birth, nationality);
• Medical and contact information (including emergency contacts);
• Selection of arrival time at the port for boarding (if available);
• Providing a credit card for the onboard account.

4. What are the benefits of online check-in?
• Faster boarding as documents are already verified;
• Ability to select special services or packages before departure;
• Access to the digital cabin map and onboard program (if services are activated).

5. What to do after completing online check-in?
• The guest receives an electronic boarding pass. It should be printed or saved on a smartphone for presentation during boarding.
• At the terminal, the passport and boarding pass must be presented.

6. Where can online check-in be completed?
Online check-in can be completed via the official Azamara Cruises website using the link in the email reminder.

7. Can online check-in be completed on behalf of other passengers?
Yes. One passenger can complete online check-in for other cabin members, including children and infants, provided that all required information is provided.

8. Can information be changed after completing online check-in?
• Yes. Some information can be updated via the Azamara web portal before the cruise departure.
• For changes after completion of check-in or on the day of boarding, contact the Guest Services desk.

9. Who is required to complete online check-in?
Online check-in is mandatory for all passengers aged 18 and over.

10. How to register children and infants?
Children and infants must be included during the registration of the adult passenger.

11. What if there are problems or no internet access?
In case of issues or no internet access, online check-in can be completed at the port via the Guest Services desk.

12. Is a printed boarding pass required?
It is recommended to have a printed boarding pass or save it on a smartphone for presentation during boarding.

13. How to know that online check-in was successful?
After completing registration, a confirmation with the boarding pass is sent to the guest’s email.

14. Is internet required during boarding after online check-in?
No. After successful online check-in, the boarding pass can be shown in printed form or from a smartphone without internet access.

15. Where to get help with online check-in?
For online check-in questions, guests can contact Azamara Cruises support via the official website, contact center, or Four Gates Group cruise expert.

Specially for guests of Azamara Cruises, Four Gates Group specialists have prepared answers to the most frequently asked questions regarding the financial aspects of the cruise.
Information is taken from the official website of Azamara Cruises.

IMPORTANT: information may change and be updated. Please check with your Four Gates Group cruise expert for answers to questions important to you.

1. What forms of payment does Azamara Cruises accept?
Azamara accepts major credit cards: Visa, MasterCard, American Express, Discover. Payment by bank transfer through official partners or agents is also possible.

2. Can I pay for the cruise in cash?
Cash payment is not used for booking. Cash is not accepted on board, but you may deposit cash at embarkation to open your onboard account.

3. What is the deposit amount required at booking?
The deposit amount depends on the cruise duration and cabin category. Information is provided at the time of booking.

4. When is the final payment due for the cruise?
The final payment must be made no later than 120 days prior to departure. Different conditions may apply for certain special fares or itineraries.

5. In what currency are payments processed?
The official currency on board is the U.S. dollar (USD). If your card is in another currency, the bank will convert it at its exchange rate.

6. What are the cancellation conditions for the cruise?
Cancellation fees depend on the date of cancellation:
• 121+ days before departure — deposit is fully refundable.
• 120–91 days — 25% is retained.
• 90–61 days — 50% is retained.
• 60–31 days — 75% is retained.
• 30 days or less — 100% is retained.

7. Are refunds available for canceled excursions?
If canceled before the start of the trip, refunds may be available. If the excursion is canceled after the cruise begins or without notice, no refund is provided.

8. How are onboard services charged?
At embarkation, you register a credit card or deposit funds. All purchases and services are charged to your onboard account, which is settled at the end of the cruise.

9. Are gratuities included in the cruise fare?
Yes, gratuities are already included in the Azamara Inclusive Experience fare. Additional gratuities are optional.

10. Are additional service charges applied?
No, there are no service charges added in restaurants or bars.

11. Will I receive a detailed financial statement at the end of the cruise?
Yes, at the end of the trip you will receive a final statement listing all your onboard charges. Payment is automatically charged to the registered card or deducted from your deposit.

12. Are there ATMs on board?
There are no ATMs on board. For cash withdrawals, it is recommended to use ATMs in ports while docked.

13. How can I check my onboard expenses?
You may request a printed statement at any time from Reception/Guest Relations. Interim charges are also displayed in your onboard profile.

14. Is travel insurance required?
Azamara strongly recommends purchasing travel insurance to cover medical expenses, trip cancellation, or delays. Insurance can be obtained through Azamara or an external provider.

15. What expenses are not included in the fare?
The fare includes accommodation, meals, beverages, and gratuities. Separately payable items include:
• shore excursions,
• spa services,
• onboard shopping,
• casino gaming.

Specifically for guests of Azamara Cruises, the Four Gates Group team has prepared answers to the most frequently asked questions regarding medical services on board.
Information is taken from the official sources of Azamara Cruises.

IMPORTANT: information may change or be updated. Please verify answers to important questions with your Four Gates Group cruise expert.

1. What medical services are available on board?
Each ship has a certified doctor and a team of nurses. The medical center is equipped to provide primary and emergency care, including basic diagnostics, treatment of injuries, and management of chronic conditions.

2. Is there a medical center on board?
Yes. The medical center operates daily, 24 hours a day for emergencies. Guests can have their blood pressure and temperature checked, take basic tests, and receive a consultation from a doctor.

3. What should be done in case of a serious illness or injury?
Medical staff provides emergency care. If necessary, evacuation to the nearest port for further treatment is arranged.

4. Are medications available on board?
The onboard pharmacy supplies basic prescription and over-the-counter medications. Guests can purchase medicines or receive prescription drugs as prescribed by the ship’s doctor.

5. Are medical services included in the cruise fare?
No. Medical services are charged separately and billed to the guest’s onboard account.

6. What forms of payment are accepted for medical services?
Payment for medical services is made through the onboard account. You may use the credit card registered at check-in or the deposit made at the beginning of the cruise.

7. Is medical insurance required to participate in the cruise?
Yes. Azamara strongly recommends arranging medical insurance prior to the cruise to cover medical expenses, evacuation, or unforeseen medical situations.

8. What should passengers with chronic illnesses or special medical needs do?
Guests must inform the company about their needs before the cruise. For certain conditions, a written doctor’s consent and accompaniment during the voyage may be required.

9. Are preventive consultations conducted on board?
Yes. The doctor and medical staff provide recommendations on the prevention of seasickness, hygiene, and management of chronic conditions. On longer cruises, regular medical check-ups may be conducted.

10. How can medical assistance be obtained on board?
Guests can contact the medical center directly or notify the crew via Reception/Guest Relations. All services are provided confidentially and professionally.

11. Is support available for guests with limited mobility or special needs?
Yes. Medical staff and the ship’s crew assist with movement on board and when visiting the medical center. It is recommended to notify the company about such needs before the cruise.

12. What should be done if a guest requires ongoing therapy or continuous monitoring during the cruise?
Guests with chronic conditions or who require regular procedures are advised to inform the company in advance so the medical center can provide the necessary conditions and medications.

13. Can doctors on board issue medical certificates or prescriptions for travel and insurance?
Yes, a doctor can issue a certificate of health status or provide a prescription for medications required during the trip.

14. Can guests bring their own medications?
Yes, guests may bring their own medications. It is recommended to have the original packaging and prescriptions if the medications are prescription-only.

15. Medication transport — what is important to know?
When transporting medications, airport and port security rules must be followed, medications should be kept in carry-on luggage, and documents confirming prescription must be available.

16. Is it allowed to travel while pregnant?
Travel is allowed for pregnant guests up to a certain term (usually up to 24–28 weeks). Passengers must provide a medical certificate and notify the company of their health status prior to the cruise.

Azamara Club is the official loyalty program of Azamara Cruises, designed to reward returning guests with exclusive privileges, bonuses, and special onboard services. Every guest who completes at least one cruise with Azamara Cruises automatically becomes a member of the program.

Specifically for Azamara Cruises guests, the Four Gates Group team has prepared answers to the most frequently asked questions regarding the loyalty program.
Information is taken from official sources of Azamara Cruises.

IMPORTANT: information may change or be updated. Please confirm details with your Azamara Cruises travel expert at Four Gates Group.

1. What is the Azamara Club Loyalty Program?
• The program is created for returning Azamara Cruises guests.
• It provides bonuses, special privileges, and exclusive offers on every subsequent cruise.
• It grants access to personalized offers, promotions, and additional services not available to regular guests.

2. What are the program levels?
• Club Member — the basic level for new members.
• Silver Level — for guests who have completed 2–4 cruises.
• Gold Level — for guests who have completed 5–9 cruises.
• Platinum Level — for guests who have completed 10+ cruises.

3. What are the benefits of the Club Member level?
• Access to special offers and promotions.
• Newsletter updates on upcoming itineraries and new services.
• Bonus accumulation for each completed cruise to advance to the next level.

4. What are the benefits of the Silver Level?
• Additional onboard bonuses (gifts or complimentary services).
• Priority promotions and early booking of special programs.
• Opportunities for minor onboard privileges, such as special events or activities.

5. What are the benefits of the Gold Level?
• Complimentary cabin upgrades, subject to availability.
• Special gifts and compliments from the ship’s crew.
• Exclusive access to VIP events and themed evenings onboard.
• Priority in cabin and restaurant seating selection during the cruise.

6. What are the benefits of the Platinum Level?
• Personalized onboard services and individual guest support.
• Priority for future cruise bookings and cabin upgrades.
• Invitations to VIP events and exclusive cultural evenings.
• Special discounts on excursions, spa services, and other additional programs.
• Access to personal consultations with cruise experts for itinerary planning.

7. How do I register for the loyalty program?
• Registration is automatic with the first cruise booking.
• After completing a cruise, guests receive status and accumulate points to advance levels.
• Guests can create a personalized profile in the Azamara Club to track bonuses and privileges.

8. How are points earned and redeemed?
• Points are earned for each completed cruise depending on the cruise length and fare.
• The higher the level, the more points are earned.
• Points can be redeemed for discounts on future cruises, special onboard services, or exclusive gifts.
• Points remain valid for a limited period and can accumulate to reach a higher program level.

9. What special offers are available to program members?
• Exclusive early booking offers.
• Access to private events and onboard dinners.
• Gifts and compliments during holidays and anniversary cruises.
• Opportunities for cabin upgrades or other bonuses depending on loyalty level.
• Special programs and packages for returning guests.

10. What are the program terms and conditions?
• Loyalty status is updated after each completed cruise.
• Level benefits are valid for one year or until the next status upgrade.
• The program is available to guests aged 18+.
• Points cannot be exchanged for cash or transferred to others.
• All bonuses and privileges are subject to availability and confirmation by the company.

Azamara Cruises offers a wide selection of shops and boutiques on board its ships, where guests can purchase premium products, souvenirs, and essential items during their journey.
Specifically for Azamara Cruises guests, the Four Gates Group specialists have selected the most popular questions and provided answers to them.
Information is taken from the official sources of Azamara Cruises.

IMPORTANT: assortment, prices, and availability of products may vary depending on the ship and itinerary. Please check with your Four Gates Group cruise expert for answers to questions important to you.

1. What can be purchased in the boutiques on board?
• Jewelry and watches from well-known brands.
• Clothing and accessories for men and women, including beachwear and evening collections.
• Souvenirs and gifts related to the cruise and ports of call.
• Cosmetics, perfumes, and personal care products from well-known brands.
• Alcoholic beverages, including wine, champagne, and spirits.
• Home and décor items, books, and special collectible items.

2. Are credit cards accepted?
• Onboard shops accept major credit cards: Visa, MasterCard, American Express, and Discover.
• Payments are charged to your onboard account, which is settled at the end of the cruise.

3. Are there discounts or promotions in the shops?
• Special promotions and offers are regularly available onboard.
• Members of the Azamara Club loyalty program may receive additional privileges or exclusive offers.

4. How to make purchases and place orders?
• Guests can shop directly at the onboard boutiques.
• Many items are available for pre-order or reservation through Guest Services.
• For limited-availability items, pre-registration may be required for popular products.

5. How are purchased items delivered?
• Purchased items are delivered directly to your stateroom or collected at the onboard store.
• Some large or valuable items may require special packaging or delivery.

6. Can items be returned or exchanged?
• Returns or exchanges are only possible in case of defects or damage.
• All purchases are processed according to company rules, and guests should retain receipts for verification.

7. Are wine or souvenir tastings available onboard?
• Some boutiques offer tastings of wines, spirits, or other premium products.
• This allows guests to familiarize themselves with items before purchase.

8. Shopping features at ports of call
• On certain itineraries, Azamara Cruises organizes shopping at partner stores in ports.
• Guests can access special offers and souvenirs available only during port calls.

9. Can Duty-Free items be purchased?
• Duty-Free items, including alcohol, perfumes, and cosmetics, are available onboard at tax-free prices.

10. Is home delivery available after the cruise?
• Some items can be ordered for delivery after returning home.
• Details are provided by Guest Services onboard.

11. Can purchases be paid for with Azamara Club loyalty points?
• Yes, guests can use accumulated points to pay for selected items if allowed by the program rules.

12. Are there limits on quantity or type of items purchased?
• Some limited or collectible items may have a quantity limit per guest.
• Popular or limited-edition products may require pre-ordering through Guest Services.
• Limits depend on item availability on the specific ship and itinerary.

13. Are gift-wrapping and gift certificates available?
• Most boutiques provide gift-wrapping services.
• Gift certificates can be purchased for friends and family.

Azamara Cruises offers a rich program of onboard activities, including cultural, educational, entertainment, and themed events for guests of all ages.
Specially for Azamara Cruises guests, Four Gates Group experts have selected the most popular questions about onboard leisure and provided answers.
Information is taken from the official Azamara Cruises website.

IMPORTANT: the activity program may vary depending on the itinerary, cruise duration, and specific ship. Please check with your Four Gates Group cruise expert for details on matters important to you.

1. What AzAmazing Evenings® are offered onboard?
• Exclusive evening shows in collaboration with local artists and creative groups.
• Cultural performances, music concerts, and themed presentations reflecting the character of the ports of call.
• Designed to introduce guests to local culture and traditions directly onboard.

2. What themed parties and events take place on the ships?
• Cocktail evenings, country- or region-themed parties, costume nights.
• Music events on open decks and in lounge areas.
• Celebrations of international and national holidays.

3. What educational and cultural activities are available?
• Lectures and presentations by experts in history, architecture, culture, and the arts.
• Seminars and workshops on cooking, photography, painting, and other topics.
• Tastings of local products and wines in collaboration with experts and ship chefs.

4. Are there special programs for food enthusiasts?
• Wine and local product tastings in partnership with renowned producers.
• Culinary masterclasses led by the ship’s chefs.
• Special dinners, including AzAmazing Evenings® for food enthusiasts.

5. What fitness and wellness activities are available onboard?
• Yoga and Pilates on open decks with a sea view.
• Group workouts and personal training sessions in the gym.
• Spa programs and relaxation activities for recovery and rest.

6. Is there a program for children and families?
• Special activities for children and teenagers on certain ships.
• Interactive games, creative workshops, and educational programs for young guests.
• Family evenings and themed events for all age groups.

7. What music and entertainment shows take place onboard?
• Live band and solo performances.
• Movie screenings and themed evenings in lounge areas.
• Dance nights and karaoke for guests wishing to spend time actively.

8. What cultural activities are offered in ports of call?
• Cultural excursions and local festivals.
• Themed events that guests can participate in.
• Opportunities to join wine tastings, culinary, and craft workshops in the ports.

9. Are there special events for Azamara Club members?
• Exclusive cocktail evenings and meet-and-greets with the captain.
• VIP dinners and special cultural events.
• Priority access to certain themed programs.

10. How can guests learn about the onboard activity schedule?
• Guests receive a daily “Compass” journal outlining all activities for the day.
• Information can be requested at Guest Relations onboard.
• Some events require prior registration through Guest Services.

11. Is there a place for quiet relaxation?
• Yes, the ship has designated lounge areas and quiet decks for rest, reading, or enjoying the sea view.
• Separate areas are available for meditation, relaxation, and spa treatments, offering peace and tranquility.
• Most ships have a library with books in various genres where guests can read or work quietly.
• Guests wishing to avoid noisy activities are advised to consult Guest Relations for recommendations on peaceful areas onboard.

Azamara Cruises provides basic Wi-Fi access on board so that guests can stay connected during their voyage.
Specially for Azamara Cruises guests, the Four Gates Group team has prepared answers to the most frequently asked questions about internet usage.

IMPORTANT: internet speed and availability may vary depending on the itinerary, ship location, and number of users. Heavy usage, streaming, and large downloads may experience interruptions. Please check with your Four Gates Group cruise expert for answers to any important questions.

1. What internet is available on board?
• Wi-Fi is available in staterooms, public areas, and on open decks.
• Designed for checking emails, social media, and light web browsing.

2. Can additional paid internet options be purchased?
• Azamara Cruises does not offer separate paid packages for high-speed internet or streaming.
• Basic Wi-Fi is available on board for emails, social media, and light browsing.
• Wi-Fi usage is charged to the shipboard account or via credit card/deposit registered at embarkation.

3. How to connect to the internet on board?
• Connect to the ship’s Wi-Fi network and enter the user credentials provided on board.
• Assistance with connection is available through Guest Services if needed.

4. Are there restrictions on internet usage?
• Speeds are limited by satellite connection, especially in remote ports.
• Streaming video and large downloads may be interrupted.
• VPNs and torrents may be blocked by the system.

5. Can multiple devices be used simultaneously?
• Yes, Wi-Fi works on smartphones, tablets, and laptops.
• Each device requires separate authorization according to the Wi-Fi rules.

6. How to check internet availability and status during the cruise?
• Guests can obtain information from Guest Services.
• Network status messages can also be checked via the Wi-Fi portal on board.

7. Can the internet be used in ports of call?
• Wi-Fi on board is available while in port, but speeds may be lower due to satellite signal and network load.
• Some ports may offer local Wi-Fi networks, but access to these is not included in the shipboard package.

8. Can Azamara Club loyalty points be used to pay for internet?
• Yes, guests may use accumulated points to pay for basic Wi-Fi if allowed under the program rules.

9. Tips for using internet on board:
• Plan important online tasks during periods of lower network usage.
• Use lightweight formats for emails and chats.
• Limit streaming or large downloads as speeds may be insufficient.

Azamara Cruises cares about the safety of its guests, providing modern safety systems and a well-trained crew.
Specifically for Azamara Cruises guests, the Four Gates Group team has prepared answers to the most frequently asked questions about onboard safety.
Information is sourced from the official Azamara Cruises website.

IMPORTANT: rules and procedures may vary depending on the itinerary, ship type, and port regulations. Please consult your Four Gates Group cruise expert for clarification on important matters.

1. What are the main safety rules onboard?
• Following crew instructions is mandatory.
• Guests should familiarize themselves with evacuation plans and lifeboat locations.
• All emergency exits, lifeboats, and equipment are regularly inspected.

2. Are safety drills conducted?
• Yes, a mandatory “Muster Drill” is conducted at the beginning of each cruise.
• Guests receive instructions on how to use life jackets and the route to the lifeboats.

3. What are the fire safety rules?
• The use of open flames in cabins is strictly prohibited.
• All electrical devices are inspected and certified before being used onboard.
• Fire systems activate automatically in case of threat.
• The crew conducts evacuations and instructs guests according to safety procedures.

4. How is safety ensured on decks and in public areas?
• Decks are equipped with handrails and non-slip surfaces.
• Restricted areas and technical rooms are monitored and limited to guest access.
• The crew ensures guests follow behavior rules and move safely onboard.

5. How is safety ensured in port stops?
• Azamara Cruises cooperates with local security authorities and port services.
• Guests receive recommendations for safe movement in ports.
• The crew informs guests about potential risks and unsafe areas during excursions.

6. What medical safety measures are provided?
• A certified doctor and nurses are onboard, ready to provide emergency assistance.
• The medical center is equipped to deliver emergency and basic medical care.
• In case of serious illness, passenger evacuation to the nearest port is arranged.

7. Are there surveillance systems and access control?
• Public areas and critical rooms are equipped with security cameras.
• Access control restricts entry to service and technical areas.

8. What additional safety measures exist for children and families?
• Children must be accompanied by adults in public areas and during excursions.
• Some ships have kids’ clubs with staff supervision and safety measures.

9. What to do in case of an emergency?
• Stay calm and follow crew instructions.
• Use life jackets and move to the nearest lifeboat or safe area.
• Emergency procedures are available in every cabin and on deck plans.

10. How is access to the ship controlled?
• All ship entrances have ID checks for passengers and crew.
• Only registered guests and personnel are allowed onboard during the cruise.
• Crew verifies documents during boarding and port calls.

11. How are passengers informed about important announcements?
• Important messages are broadcast via the public address system.
• Information is also available in the daily “Compass” journal and on screens in public areas.

12. What to do in case of a conflict onboard?
• Report the situation to the crew via Reception/Guest Relations.
• The crew responds promptly and assists in resolving conflicts.
• Follow behavior rules and crew recommendations.

13. What to do if I or someone in my group gets lost?
• Immediately contact crew members or Reception.
• The crew organizes a search and informs about the passenger’s location.
• Guests are advised to have cabin information and contact details of their companions.

14. Are life jackets provided in cabins?
• Yes, each cabin has a life jacket for every guest.
• Guests receive instructions on using life jackets during the “Muster Drill.”

15. How is customs control conducted at arrival ports?
• Guests must comply with local customs regulations and laws.
• The crew assists in completing documents and informs about prohibited items.
• Control usually occurs when leaving the ship and entering port areas.

Azamara Cruises takes care of preparing guests for their journey and offers convenient services to help organize the trip.
Especially for Azamara Cruises guests, the Four Gates Group team has prepared answers to the most frequently asked questions about cruise preparation.
The information is taken from the official Azamara Cruises website.

IMPORTANT: rules and recommendations may vary depending on the itinerary, departure port, and regulations. Please clarify important details with your Four Gates Group cruise expert.

1. What documents are required for boarding the ship?
• Passport or other valid ID for the entire cruise.
• Visa for the countries visited by the ship (if required).
• Electronic boarding pass or online check-in confirmation.
• Medical insurance and any other documents required for the specific itinerary.

2. Is online check-in required for boarding the ship?
• Yes, online check-in speeds up boarding and helps avoid queues.
• It is done through the official Azamara Cruises portal by providing personal, passport, and payment details.
• After completion, the guest receives an electronic boarding pass and boarding details.

3. What are the deadlines for registration and boarding?
• Online check-in should be completed in advance to speed up boarding.
• Boarding usually takes 1–2 hours.
• Exact boarding times are indicated on your electronic boarding pass.

4. Is assistance available at the port before boarding?
• Yes, port staff and Azamara Cruises representatives assist with luggage, document checks, and navigation to control points.

5. What should I do if I am late for boarding?
• Immediately contact Guest Relations or the cruise company’s contact number.
• In most cases, if the ship has not yet departed, expedited boarding may be arranged.
• If the ship has already departed, you must contact your travel agency or Azamara Cruises representative for further instructions.

6. Is customs control required before boarding?
• Yes, guests must comply with local customs and immigration regulations.
• Crew or port staff assist with completing necessary documents and inform about prohibited items.

7. When can I enter my stateroom?
• Staterooms are usually available after the official check-in time, which is announced during boarding.
• Before that time, luggage can be left in designated areas, while independent access to cabins is not allowed.

8. When is the best time to arrive at the embarkation port?
• On the day of boarding, it is recommended to arrive at the port at least 2–3 hours before the ship’s departure.
• The detailed boarding time is indicated on your electronic boarding pass.

9. What are the luggage rules before the cruise?
• Luggage must comply with airline and cruise company requirements.
• It is recommended to have carry-on luggage with essential items for the first day on board.
• Prohibited items can be checked on the Azamara Cruises website.

10. Can I modify my booking or add services before the cruise?
• Yes, changes are possible via the official portal or through your cruise expert.
• Some services and additional programs may have limited availability.

11. Is medical insurance required before the cruise?
• Yes, Azamara Cruises strongly recommends medical insurance to cover healthcare, evacuation, and unforeseen circumstances.

12. Can I book additional services before the cruise?
• Yes, you can pre-book excursions, specialty dining, spa services, and other programs via the portal or agency.

13. Can passenger information be changed after booking?
• Yes, changes to personal or contact details can be made via the Azamara portal or your cruise expert, but it is best to do this in advance.

14. How can I receive important updates before the cruise?
• All important updates are sent to the email address provided at booking.
• Information can also be clarified with Guest Relations or your cruise expert.

15. Can I get assistance with visa or boarding documentation?
• Yes, Guest Relations or your cruise expert can provide advice on documents and procedures.

16. Are transfer services to the embarkation port available?
• Azamara Cruises may offer transfers from the airport or hotel to the port (depending on the itinerary).
• It is recommended to book transfers in advance through the official portal or agency.

17. How should I prepare for the first day on board?
• Make sure you have all required documents, your boarding pass, and personal essentials for the first night.
• Familiarize yourself with the layout of your stateroom, restaurants, and public areas using the ship’s map.
• Prepare clothing appropriate for the weather and first-day events.

Specially for guests of Azamara Cruises, the specialists of Four Gates Group have selected the most popular questions and provided answers.
The information is taken from the official sources of Azamara Cruises.

IMPORTANT: information may change and be updated. Please clarify answers to important questions with your Azamara cruise expert from Four Gates Group.

1. Are children allowed on Azamara cruises?
• Yes, children can travel, but Azamara primarily caters to an adult audience.

2. What is the minimum age for a child to travel?
• On most itineraries, the minimum age of a child is 6 months on the start date of the cruise.
• For some sailings with several consecutive days at sea — the minimum age is 12 months.

3. Are there kids’ clubs or entertainment programs for children?
• No. Azamara does not offer kids’ clubs or special programs for children or teenagers.

4. Are babysitting services or child care available on board?
• No, official babysitting or child care services are not available.

5. Who is responsible for children during the cruise?
• Parents or official guardians are fully responsible for their children.
• Children under 18 years cannot leave the ship in port without an adult.
• In restaurants, pools, and public areas, children must be supervised by their parents.

6. Are there age restrictions for staying in a cabin?
• Each cabin must have at least one person aged 21 years or older.
• Exceptions are only possible for married couples aged 18 and older (with an official marriage certificate).

7. From what age can children visit the casino or consume alcohol on board?
• The minimum age to visit the casino is 18 years (on Alaska cruises — 21 years).
• The minimum age to consume alcohol on board is 21 years.

8. Are there special family-friendly activities?
• Azamara organizes evening shows, musical performances, lectures, and themed evenings — they are open to all guests.
• However, these are adult programs, not children’s activities.

9. Are documents required for children, and which ones?
• Passport (valid for the entire cruise).
• Visa (if required for the countries on the itinerary).
• A birth certificate may be required as an additional document in case of special requirements.
• If a child travels with only one parent or a guardian — a notarized consent from the other parent may be required.

10. Can children go on shore excursions?
• Yes, children can participate in shore excursions.
• Restrictions may apply for excursions with physical activity or a minimum age (e.g., active tours, diving).
• Children must be accompanied by parents or guardians.

11. Are cribs, robes, and other child amenities provided?
• Upon request, a crib can be provided in the cabin.
• Children’s robes, high chairs in restaurants, and some additional accessories can also be provided upon request, but availability is limited.

12. Recommendations for traveling with small children
• Bring essential items in hand luggage: diapers, baby food, medications.
• Confirm with your cruise expert in advance about booking a crib.
• Plan itineraries considering the child’s age and the number of days at sea.
• Remember that there are no kids’ clubs or babysitters on board — all child activities are under parental supervision.

13. What to do if a child gets sick on board?
• There is medical staff on board who provide assistance in case of illness.
• Parents or guardians must immediately contact the ship’s medical center.
• Medication may be prescribed, or recommendations given for further treatment depending on the child’s condition.
• It is recommended to bring any essential medications the child regularly takes, as well as a list of allergies or chronic conditions.
• Medical services on board are usually charged separately; it is recommended to have travel or medical insurance that covers treatment costs during the cruise.

14. Are there special discounts for children?
• Azamara does not have a standard policy of discounts for children.
• The cruise fare is usually the same for adults and children.
• Special offers or promotions (e.g., 2nd guest discount, packages) may apply to children, but the company does not offer separate children’s fares.